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Radley Acura

Falls Church, VA

4.9
1,039 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

May 23, 2023

Very responsive service and customer focused. A bit pricey but overall an A+. Maliki and Zee are excellent reps. More

by Becca953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
May 26, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

The people at the dealership are very friendly and take care of you well and your car. More

by Tala Kayass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
May 22, 2023 -

Tala Kayass responded

Great dealership.

May 22, 2023

Habib gave excellent service He is VERY FRIENDLY and Patience when answering we tend to ask and look for him each time we bring the vehicle in for service. Don't change keep up the good service 👌 👍 More

by mdd0854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HABIB
May 25, 2023 -

Radley Acura responded

It’s great to know that Habib provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

HABIB WAS GREAT, PATIENCE AND EXPLANATION OF THINGS WERE THE BEST EXPERIENCE LOOK FOR HIM More

by mdd0854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HABIB
May 25, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Fantastic Experience! Very smooth process. They matched the price that I got from another dealership. They accommodated by request of spending least amount of time at the More

by Saral Desai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Pedro
May 25, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

This dealership is awesome! Highly attentive and you never feel rushed yet the car buying experience is quite smooth and timely. My salesman Brian Welsh is the absolute best at More

by nikollvance2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
May 25, 2023 -

Radley Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Very courteous and knowledgeable. Prompt response, very pleasant experience and definitely will come back in the ft More

by Ptcheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Welsh
May 25, 2023 -

Radley Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Radley Acura. Please feel free to contact us if you have any questions on your new purchase. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Such a personal experience. Carlos Silva was very attentive and thorough. The dealership was small and personable with lots of coffee available!! More

by Alicia C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva Jr
May 25, 2023 -

Radley Acura responded

Alicia, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Carlos was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

I love Radley Acura! The best part is Malik! He takes care of everything involving my car and makes it such a pleasant experience each and every time! So grateful! More

by Laura.kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
May 25, 2023 -

Radley Acura responded

Laura, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Malik does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

The consultant who checked me was helpful and guided me on needed Virginia requirements. I asked the service team to install my new Virginia license to car and they were helpful. The gentleman in the part More

by Dahuja15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson , Chris Carson
May 25, 2023 -

Radley Acura responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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