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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

May 24, 2023

Radley and Acura dealerships do better brake jobs than others on Acura vehicles. Might be a little more than a mechanic but sooo worth it. The berm I brakes on this type s are good as new now! More

by RTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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May 30, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Great support and consistently fantastic service . I’ve gotten my last 8 cars from Radley! More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadir SULAIMAN
Report | Print
May 26, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

The customer service in the maintenance area is second to none. I wouldn't go anywhere else More

by BegTwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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May 26, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Very responsive service and customer focused. A bit pricey but overall an A+. Maliki and Zee are excellent reps. More

by Becca953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 26, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Service was impeccable! I am truly impressed by the quality of their work ethic and attention to detail More

by lavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 30, 2023 -

Radley Acura responded

Thank you for this amazing review, Lavern! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

The people at the dealership are very friendly and take care of you well and your car. More

by Tala Kayass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
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May 22, 2023 -

Tala Kayass responded

Great dealership.

May 22, 2023

Habib gave excellent service He is VERY FRIENDLY and Patience when answering we tend to ask and look for him each time we bring the vehicle in for service. Don't change keep up the good service 👌 👍 More

by mdd0854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HABIB
Report | Print
May 25, 2023 -

Radley Acura responded

It’s great to know that Habib provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

HABIB WAS GREAT, PATIENCE AND EXPLANATION OF THINGS WERE THE BEST EXPERIENCE LOOK FOR HIM More

by mdd0854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HABIB
Report | Print
May 25, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

Fantastic Experience! Very smooth process. They matched the price that I got from another dealership. They accommodated by request of spending least amount of time at the More

by Saral Desai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Pedro
Report | Print
May 25, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 22, 2023

This dealership is awesome! Highly attentive and you never feel rushed yet the car buying experience is quite smooth and timely. My salesman Brian Welsh is the absolute best at More

by nikollvance2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
Report | Print
May 25, 2023 -

Radley Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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