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Radley Acura

Falls Church, VA

4.9
1,039 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

May 25, 2023

Overall service was great! Malik provided outstanding customer service. He was very friendly and thoroughly explained service I needed for my car. More

by Reginaljbellamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
May 31, 2023 -

Radley Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 24, 2023

Exceptional customer service. Very attentive, detail oriented. From the managers to salesmen to financing department, everything is high tech, efficient, clean and a comfortable e More

by Maria Araviakis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Sohil, Richard, Jessi
May 30, 2023 -

Radley Acura responded

Maria, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 24, 2023

This is probably our 4th or 5th car purchase from Radley Acura in falls church. Every time I step foot in the dealership they treat us like family. The customer service is fantastic. Even client advisors More

by raychodds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Reeves, Brian Welsh
May 30, 2023 -

Radley Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 24, 2023

The service was long because I had a late time scheduled, but overall the sitting room was comfortable for reading and catching up on work. More

by Wlm8278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
May 30, 2023 -

Radley Acura responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jose Cabrera - General Manager

May 24, 2023

A professional operation that communicates well and delivers on time and within the planned budget. The car wash and interior vacuuming is a nice addition. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
May 30, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 24, 2023

I bought an RDX from this dealership. The experience was great and I would recommend the dealership to anyone in the area. More

by jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Nazir
May 30, 2023 -

Radley Acura responded

Jim, I cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 24, 2023

Radley and Acura dealerships do better brake jobs than others on Acura vehicles. Might be a little more than a mechanic but sooo worth it. The berm I brakes on this type s are good as new now! More

by RTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
May 30, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Service was impeccable! I am truly impressed by the quality of their work ethic and attention to detail More

by lavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
May 30, 2023 -

Radley Acura responded

Thank you for this amazing review, Lavern! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

Great support and consistently fantastic service . I’ve gotten my last 8 cars from Radley! More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadir SULAIMAN
May 26, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 23, 2023

The customer service in the maintenance area is second to none. I wouldn't go anywhere else More

by BegTwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
May 26, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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