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Radley Acura

Falls Church, VA

4.9
1,043 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

May 31, 2023

Great dealership. They made this super easy. I didn't feel pressured by the sales person. More

by carmsmith
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 05, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 31, 2023

Aly, work in service department, excellent service . Tony, work in sales department,nice and friendly! More

by Jian chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Jun 05, 2023 -

Radley Acura responded

Thank you for reaching out, Jian! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 31, 2023

Staff are always professional, courteous, detailed and prompt! I always receive customer satisfaction. D. Ware More

by Dlware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson, Aly Guitierrez
Jun 05, 2023 -

Radley Acura responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 31, 2023

Excellent service. The service advisor recognized me as an existing customer. The check out process was seamless. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando Agulo
Jun 05, 2023 -

Radley Acura responded

Thank you for this amazing review, Anthony! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 30, 2023

I brought my car in for repair. The dealership diagnosed the issue and indicated that the needed replacement parts were not available. No problems there - totally understood. I More

by rfogelson
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Zemaine
Jun 01, 2023 -

Radley Acura responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, Jose Cabrera - General Manager

Jun 01, 2023 -

rfogelson responded

Of course. Thank you for reaching out. Very much appreciated. Best number to reach you at?

May 30, 2023

Great customer service. Carlos did an excellent job with communicating and getting the car I wanted right to the dealership for me. If you’re looking for a new Acura, ask fo More

by sford1025
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 02, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 30, 2023

Great service at my last visit! Friendly and professional advisor and made sure the work I requested was performed on time. More

by LC500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 02, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 30, 2023

They are always on top of their game! Habib and Sohail are top notch! Thank you! More

by Jim Steska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib, Sohail
Jun 02, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 30, 2023

The service was excellent. The service was provided by Habibi who was attentive and explained well what needed to be done for my car. More

by Daiva.Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habibi
Jun 02, 2023 -

Radley Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 30, 2023

Thorough, prompt, professional and personable! I was in and out. Service rep helpful in pointing out what was needed to pass state inspection. Thanks Henry and team! More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jun 02, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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