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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

June 05, 2023

Chris, I believe, was not only professional but also immediately attentive and clear in making sure the visit went without a hitchHigh Fives for him! More

by Sue Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 08, 2023 -

Radley Acura responded

Sue, we loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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June 05, 2023

Very attentive team that is easy to work with and thorough in the services provided. More

by Lia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamaine
Report | Print
Jun 08, 2023 -

Radley Acura responded

Lia, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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June 05, 2023

Vanessa was very helpful and did an excellent job coordinating the diagnostics to duplicate my vehicles issue. More

by GabeT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jun 08, 2023 -

Radley Acura responded

Thanks for your outstanding review, Gabe! I'm very happy to hear that Vanessa was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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June 05, 2023

Excellent service by the advisor and the technician. The issue was resolved. So far, no other issues. More

by kenny.temsupasiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jun 08, 2023 -

Radley Acura responded

Kenny, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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June 05, 2023

Good service and very quick. I liked that I could make an appointment for the exact service I needed More

by Eve Lippert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Jun 08, 2023 -

Radley Acura responded

Eve, we appreciate your kind words about our service team. Thank you for choosing Radley Acura for your vehicle needs. Please let us know if there is anything else that we can assist you with. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Malik is terrific! I was greeted and treated warmly, kindly, and professionally; information was gathered and exchanged quickly and efficiently, several options were di More

by Shoppingforstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Radley Acura. If there is anything more that we can do, please come back and see us again. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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June 05, 2023

This is my third vehicle purchase with Radley and the service department just keeps getting better and better! Thank you so much for making my life easier by provide top notch service! More

by Julia Newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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June 05, 2023

My Integra got its first servicing-all good! Loved the free maintenance, wash and annual safety inspection. More

by motoole125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember, several, all excellent.
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Jun 08, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Moe was excellent! Very pleasant and knowledgeable. He made buying a car out of state, less stressful for me. I would definitely recommend this dealership to friends More

by Marguerite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe and Richie
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to write about your experience with us, Marguerite! At Radley Acura, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Moe and Richie were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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June 05, 2023

Everyone was very nice and pleasant! I would suggest making your waiting area more of a luxury for customers More

by Cristy
Recommend Dealer
Yes
Employees Worked With
I can not remember but call me and I ca
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Jun 09, 2023 -

Radley Acura responded

We appreciate you taking the time to share this review with us, Cristy. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Jose Cabrera - General Manager

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