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Radley Acura

Falls Church, VA

4.9
1,043 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

June 05, 2023

The premier dealership in the DMV. Great customer service and knowledgeable staff. Jesse the GM is masterful in putting deals together. More

by Kgarcia321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 08, 2023 -

Radley Acura responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

I love this dealership! Great service and they are always very quick and thorough with their service. More

by doctommy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Radley Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Best service in the area! I always appreciate the customer service as well as the affordable costs More

by shaan016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 08, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

I was very impressed with my initial call in fielded by Ms Smith. She answered my general questions and upon arrival introduced me to Roland Zizer my sales person. Both were very straight forward and eas More

by Michael.McGlaughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jereis Smith and Roland Zizer
Jun 05, 2023 -

Michael.McGlaughlin responded

This is from me- Mike

June 05, 2023

Best car buying experience ever! !! Everything was smooth and stress free. I will do business with Radley again in the future and I will tell everyone that it is well worth the trip More

by Tangovictor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welch, Pedro
Jun 05, 2023 -

Tangovictor responded

We drove 3.5 hours from Chesapeake VA to purchase our 2023 MDX and I don’t regret any of it. Pedro was very nice to work with and extremely fair with the numbers. Brian was the best salesperson I have worked with at a dealership. He was knowledgeable and honest. He went the extra step ensuring everything is still going great with our MDX after a week since we bought it. Very happy with the MDX and Radley Acura. We will do business here again. Thank you!! Tony V

June 05, 2023

Great customer service. They finished service on my vehicle in a timely fashion. I was very satisfied. More

by Kitagurl202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

We really appreciated Chris and his professionalism. His was polite and kept us informed about the process, price and estimated finish time. He remembered and addressed by our last name like family) u More

by valeriekentcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 08, 2023 -

Radley Acura responded

Valerie, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

I have bought many vehicles in my 67 years and have never been treated better than how Nader treated me. Everyone was great but Nader leaves a lasting impression. More

by Ljonesva67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nader Sulaiman
Jun 08, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Friendly helpful staff as always. Excellent estimate of wait time and good communication with a bright and clean waiting area More

by Bb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Angulo
Jun 08, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Radley provides great service at a great price, on time, just as they had promised. More

by Jim Talley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Gutierrez
Jun 08, 2023 -

Radley Acura responded

Thank you for sharing your feedback, Jim! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to working with you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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