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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

June 05, 2023

Best car buying experience ever! !! Everything was smooth and stress free. I will do business with Radley again in the future and I will tell everyone that it is well worth the trip More

by Tangovictor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welch, Pedro
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Jun 05, 2023 -

Tangovictor responded

We drove 3.5 hours from Chesapeake VA to purchase our 2023 MDX and I don’t regret any of it. Pedro was very nice to work with and extremely fair with the numbers. Brian was the best salesperson I have worked with at a dealership. He was knowledgeable and honest. He went the extra step ensuring everything is still going great with our MDX after a week since we bought it. Very happy with the MDX and Radley Acura. We will do business here again. Thank you!! Tony V

June 05, 2023

Great customer service. They finished service on my vehicle in a timely fashion. I was very satisfied. More

by Kitagurl202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
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Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

We really appreciated Chris and his professionalism. His was polite and kept us informed about the process, price and estimated finish time. He remembered and addressed by our last name like family) u More

by valeriekentcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 08, 2023 -

Radley Acura responded

Valerie, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

I have bought many vehicles in my 67 years and have never been treated better than how Nader treated me. Everyone was great but Nader leaves a lasting impression. More

by Ljonesva67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nader Sulaiman
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Jun 08, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Friendly helpful staff as always. Excellent estimate of wait time and good communication with a bright and clean waiting area More

by Bb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Angulo
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Radley provides great service at a great price, on time, just as they had promised. More

by Jim Talley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Gutierrez
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for sharing your feedback, Jim! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to working with you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Chris, I believe, was not only professional but also immediately attentive and clear in making sure the visit went without a hitchHigh Fives for him! More

by Sue Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 08, 2023 -

Radley Acura responded

Sue, we loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Very attentive team that is easy to work with and thorough in the services provided. More

by Lia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamaine
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Jun 08, 2023 -

Radley Acura responded

Lia, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Vanessa was very helpful and did an excellent job coordinating the diagnostics to duplicate my vehicles issue. More

by GabeT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jun 08, 2023 -

Radley Acura responded

Thanks for your outstanding review, Gabe! I'm very happy to hear that Vanessa was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Excellent service by the advisor and the technician. The issue was resolved. So far, no other issues. More

by kenny.temsupasiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jun 08, 2023 -

Radley Acura responded

Kenny, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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