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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

June 07, 2023

Staff was helpful and clear and worked diligently. My car serviced perfectly. Vanessa was great! More

by dfg1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jun 12, 2023 -

Radley Acura responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Vanessa does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

I had a great experience and Brian was awesome helped me as much as I needed More

by stevensc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Jun 12, 2023 -

Radley Acura responded

Steven, we are truly grateful for this awesome review! We are thrilled that Brian was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

They have the very best customer service and always take care of everything that I need. I’m very confident in the work they put into my vehicle. More

by Brandonpfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sohail, Nando
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Jun 12, 2023 -

Radley Acura responded

Brandon, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

Friendly, professionals staff who listen to customers and want to provide a great experience throughout the buying process. More

by tck117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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Jun 12, 2023 -

Radley Acura responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Radley Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 06, 2023

Great quick service, VIP treatment and great communication. Work done within one day. Thank you for your service! More

by Aangjeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 09, 2023 -

Radley Acura responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Radley Acura. If there is anything more that we can do, please come back and see us again. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Consistent top-notch service with Nando in the service department and Martha at the service desk. Always a pleasure to work with them! More

by ALISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando, Martha
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Jun 08, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The members of the team you have mentioned are truly invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Easy to work with , salesman Roland was great! Would absolutely buy from them again in the future! More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Zizer
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Jun 08, 2023 -

Radley Acura responded

Thank you for your great review, Jeff! We're glad to have Roland on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Moe Worked with me advising car features and helped me negotiate favorable terms. He was attentive, considerate and worked diligently to make my new car purchase enjoyable. More

by john.luhman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Nassem
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Jun 08, 2023 -

Radley Acura responded

Thank you for leaving this remarkable feedback, John. We appreciate your comments and are happy to hear that Moe was able to meet your needs. At Radley Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Professional, genuine, trustworthy efficient. Very friendly and courteous staff. Good follow-up. I always have a good experience with Radley Acura. I am usually able to get an appointment that fi More

by BluesHawk707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jun 08, 2023 -

Radley Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 05, 2023

Easy to schedule and appointment. Fast service. Nice staffs. It has nice waiting area. Will schedule again. More

by Jancg_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry i am not good with names
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Jun 08, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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