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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

June 10, 2023

My service intake technician(? ) was courteous and professional. He was patient enough to answer all of the questions that I had about recommended & required services. I appreciated More

by kharris1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry (forgot his last name)
Report | Print
Jun 14, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 08, 2023

Really my family and I liked the way get treated, not just as a customer but just like a family. It was good experience to an other level as neighbor, special thanks to great seller Braian, what a wonder More

by tiinyahye
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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Jun 13, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Jun 14, 2023 -

tiinyahye responded

Well i thank you too to having me as a new customer, i almost forget to add a one of great deal sealler guy Jessy, wonderfull guy. Just only thing i wanted to add is: to expedite to obtain the permanent tag, it takes too long, it shouldn't be like that, should be obtained with in a week or 10 days. So i hope you should change it that.

June 08, 2023

Nando is best service employer they have there. Always make sure you are 100% happy. More

by Dkd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jun 13, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 08, 2023

Extraordinary service and courtesy. ...all staff knowledgeable and professional! I have had meetings and introductions with sales, financial and management employees and my assessme More

by Boropk6@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MR JEFFRIES, MR STAGGERS AND MR MASROOR
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Jun 13, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

Staff was helpful and clear and worked diligently. My car serviced perfectly. Vanessa was great! More

by dfg1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jun 12, 2023 -

Radley Acura responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Vanessa does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

I had a great experience and Brian was awesome helped me as much as I needed More

by stevensc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 12, 2023 -

Radley Acura responded

Steven, we are truly grateful for this awesome review! We are thrilled that Brian was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

They have the very best customer service and always take care of everything that I need. I’m very confident in the work they put into my vehicle. More

by Brandonpfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sohail, Nando
Report | Print
Jun 12, 2023 -

Radley Acura responded

Brandon, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

Friendly, professionals staff who listen to customers and want to provide a great experience throughout the buying process. More

by tck117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
Report | Print
Jun 12, 2023 -

Radley Acura responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Radley Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

The service was good, just took longer than I expected. The multi point inspection let me know what needs service soon.. More

by Jfbgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik. Jefferson
Report | Print
Jun 12, 2023 -

Radley Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

Overall great experience. Habib was a great advisor and helped me out tremendously when my car at the dealership. More

by Ddestefano1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart
Report | Print
Jun 12, 2023 -

Radley Acura responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Habib was able to meet your needs. At Radley Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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