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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

June 12, 2023

Second MDX we have bought there, And have been very pleased. Service department is exceptional, And extremely efficient. our service representative was working hard keeping the number of clients happy, More

by Jcafferky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the service representative, but he was terrific. Woman serving as the cashier was also help
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Jun 15, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Happy to say this is my second car purchased at Radley Acura. Very pleased with the service and attention to customer needs . More

by Jac0430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaries and Bob
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Jun 15, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Malik was very helpful, and did everything on time. He explained the issue, and called when the car was ready. More

by Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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Jun 15, 2023 -

Radley Acura responded

It’s great to know that Malik provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Consistently delivering quality service with an approach that shows they care about their customers. Ask for Nando in the service department - he will always take great care of you! More

by Lauraadelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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Jun 15, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 10, 2023

My service intake technician(? ) was courteous and professional. He was patient enough to answer all of the questions that I had about recommended & required services. I appreciated More

by kharris1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry (forgot his last name)
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Jun 14, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 08, 2023

Extraordinary service and courtesy. ...all staff knowledgeable and professional! I have had meetings and introductions with sales, financial and management employees and my assessme More

by Boropk6@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MR JEFFRIES, MR STAGGERS AND MR MASROOR
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Jun 13, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 08, 2023

Really my family and I liked the way get treated, not just as a customer but just like a family. It was good experience to an other level as neighbor, special thanks to great seller Braian, what a wonder More

by tiinyahye
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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Jun 13, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Jun 14, 2023 -

tiinyahye responded

Well i thank you too to having me as a new customer, i almost forget to add a one of great deal sealler guy Jessy, wonderfull guy. Just only thing i wanted to add is: to expedite to obtain the permanent tag, it takes too long, it shouldn't be like that, should be obtained with in a week or 10 days. So i hope you should change it that.

June 08, 2023

Nando is best service employer they have there. Always make sure you are 100% happy. More

by Dkd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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Jun 13, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

The service was good, just took longer than I expected. The multi point inspection let me know what needs service soon.. More

by Jfbgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik. Jefferson
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Jun 12, 2023 -

Radley Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 07, 2023

Overall great experience. Habib was a great advisor and helped me out tremendously when my car at the dealership. More

by Ddestefano1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart
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Jun 12, 2023 -

Radley Acura responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Habib was able to meet your needs. At Radley Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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