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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

June 13, 2023

Fast and thorough service experience. I really appreciate the customer service that I got while waiting for my car. More

by cedthornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mailk
Report | Print
Jun 16, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

I continue to return to this dealership because of the positive employee interactions every time I’m there. Money comes and goes, but having a reliable group of people available to me for all car-related More

by cait.hulb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jun 15, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

We have come to trust this dealership to give us the best deal. Third SUV from them. More

by Brad.m.burch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Silliman, Jesse sales manager
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Jun 15, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Radley replaced the spark plugs as required. They also repaired the seat base, an issue with a noise in the wheel and a bulb replacement. So far I am pleased. More

by LucKeith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolando
Report | Print
Jun 15, 2023 -

Radley Acura responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Radley Acura! If there is anything else we can do for you, please feel free to give us a call. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

From the moment I arrived I was greeted with a big, warm smile from Vanessa who was very courteous and professional! More

by parso79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jun 15, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

I’ve been coming to Radley acura for 5+ years since I moved to the DMV area. Everyone is always kind and courteous. Very thankful to Brian W who always nice and extremely helpful! More

by lfarmer74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian W, Richard IV
Report | Print
Jun 15, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Second MDX we have bought there, And have been very pleased. Service department is exceptional, And extremely efficient. our service representative was working hard keeping the number of clients happy, More

by Jcafferky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the service representative, but he was terrific. Woman serving as the cashier was also help
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Jun 15, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Happy to say this is my second car purchased at Radley Acura. Very pleased with the service and attention to customer needs . More

by Jac0430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaries and Bob
Report | Print
Jun 15, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Malik was very helpful, and did everything on time. He explained the issue, and called when the car was ready. More

by Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
Jun 15, 2023 -

Radley Acura responded

It’s great to know that Malik provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 12, 2023

Consistently delivering quality service with an approach that shows they care about their customers. Ask for Nando in the service department - he will always take great care of you! More

by Lauraadelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jun 15, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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