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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

June 19, 2023

The Customer service representative in the Radley Acura service department was very helpful friendly and professional. More

by Nsumby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee
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Jun 22, 2023 -

Radley Acura responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 16, 2023

As it has been years since I bought my 09 TL I'm treated with respect always More

by Ladyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry service consultant and cashier
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Jun 22, 2023 -

Radley Acura responded

Thank you for this amazing review! I really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 15, 2023

My experience with Chris was great! He got me in and out quickly with no hiccups. More

by terrihenry81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 21, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

The service was excellent. I was in and out in 90 minutes as promised by the service advisor More

by sherwood.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Jun 14, 2023 -

sherwood.walker responded

I have gone to Radley in the past and it is still a quality dealership

June 14, 2023

The people are great and the service was quick. Never have issued when I take my car in. More

by andreadiaz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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Jun 20, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

The dealership was really great. Super helpful and friendly people who know what they are talking about More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jun 20, 2023 -

Radley Acura responded

Thank you for reaching out, Michael! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

The service team is friendly and professional! Habib is always a pleasure to work with and takes the time to walkthrough the diagnostic findings to ensure all my questions are answered. More

by JHINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart
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Jun 20, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

Service department was awesome getting me on the road with new tires in 1.5 hours so I didn’t miss my 2nd flight More

by karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service mgr
Report | Print
Jun 20, 2023 -

Radley Acura responded

Karin, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

On third lease with Radley. Great vehicle selection. Professional and knowledgeable staff. Radley is my preferred Acura dealer. More

by Acura lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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Jun 20, 2023 -

Radley Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 13, 2023

Radley Acura consistently exceeds my expectations. Their expertise, coupled with their exceptional customer service, is truly outstanding. I highly recommend Radley Acura to my family and friends, as More

by Elizabeth Espino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and Robert (Bob)
Report | Print
Jun 16, 2023 -

Radley Acura responded

Elizabeth, I cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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