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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

June 20, 2023

Knowledgeable, efficient, service oriented. .Service advisor Z the best I have seen. Service Manager Sohail is excellent More

by hymo44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
zamaine
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Jun 23, 2023 -

Radley Acura responded

I appreciate your kind words about our service team. Thank you for choosing Radley Acura for your vehicle needs. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

From beginning to end, this dealership greeted me quickly and made sure I understood the service that was being performed. More

by HDSY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib
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Jun 23, 2023 -

Radley Acura responded

I wanted to take a moment to let you know that I appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service I know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let me know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

Radley in Falls Church is one of the best around. The non-pressure, professional environment makes the experience extremely pleasant. More

by PH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adrian
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Jun 23, 2023 -

Radley Acura responded

Thank you for the feedback! I am happy to hear about your positive experience at Radley Acura, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

The service is above average. Although the prices for maintenance is high, especially with recycling and disposal fees added to the bill. More

by IanSantayana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hernandez
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Jun 26, 2023 -

Radley Acura responded

Thank you for the feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Jose Cabrera - General Manager

June 19, 2023

The Customer service representative in the Radley Acura service department was very helpful friendly and professional. More

by Nsumby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee
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Jun 22, 2023 -

Radley Acura responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 16, 2023

As it has been years since I bought my 09 TL I'm treated with respect always More

by Ladyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry service consultant and cashier
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Jun 22, 2023 -

Radley Acura responded

Thank you for this amazing review! I really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 15, 2023

My experience with Chris was great! He got me in and out quickly with no hiccups. More

by terrihenry81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 21, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

The people are great and the service was quick. Never have issued when I take my car in. More

by andreadiaz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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Jun 20, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

The dealership was really great. Super helpful and friendly people who know what they are talking about More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jun 20, 2023 -

Radley Acura responded

Thank you for reaching out, Michael! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 14, 2023

The service team is friendly and professional! Habib is always a pleasure to work with and takes the time to walkthrough the diagnostic findings to ensure all my questions are answered. More

by JHINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart
Report | Print
Jun 20, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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