
Radley Acura
Falls Church, VA
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Service department has always been too notch. Very professional and courteous. Nando has been my service coordinator for my last few visits and he is quick, knowledgeable and has great interper Very professional and courteous. Nando has been my service coordinator for my last few visits and he is quick, knowledgeable and has great interpersonal skills. The waiting area is comfortable with lots of amenities. Very pleased with the thoroughness and quality of the work. More
The car salesman Roland Zizer was pushy, passive aggressive and rude at times during my car buying process. I felt like a number and not like a customer. He even laughed at me when I asked a questio aggressive and rude at times during my car buying process. I felt like a number and not like a customer. He even laughed at me when I asked a question and I called him out on being unprofessional. When it came down to buying the car, during my final walk around I noticed minor scratches that weren’t on the car when i first viewed it. When I pointed them out and asked them t be buffed out. Ronald became defensive and got an attitude with me because I pointed out these issues out and wanted them fixed before driving the car off the lot. I also had an encounter with the general sales manager, Jesse Reeves that didn’t make me feel appreciated as a customer. I spoke with him on the phone to tell him I wanted to come in and talk with him about pricing, but when I got to the car dealership, I waited an hour for him to come and talk to me. Meanwhile, Roland relayed all of my questions to Jesse as he sat in his office. More
same excellent technician with great attitude and acumen. Always makes me feel important and well served. Never any loose ends. great attention to detain Always makes me feel important and well served. Never any loose ends. great attention to detain More