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Radley Acura

Falls Church, VA

4.9
1,039 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

June 21, 2023

Great service! My advisor was super helpful. Will definitely be back next time I need service. More

by miss_rekiya
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik
Jun 26, 2023 -

Radley Acura responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

The car salesman Roland Zizer was pushy, passive aggressive and rude at times during my car buying process. I felt like a number and not like a customer. He even laughed at me when I asked a questio More

by Justin Stewart
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Roland sizer and Jesse Reeves
Jun 26, 2023 -

Radley Acura responded

Justin, here at Radley Acura, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, Jose Cabrera - General Manager

June 20, 2023

It was a wonderful experience . Brian was amazing as usual !! The staff is incredible and Jesse is so handsome . More

by Nandotime76
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 23, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

Nando always provide the best of the best service He is thorough and efficient Radley’s service sept is what makes me not look at other.car brand, More

by ME
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
Jun 23, 2023 -

Radley Acura responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

Sales person followed up with finding right SUV at the right price Pleasant experience from sales agreement to payment More

by Happy buyer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe
Jun 20, 2023 -

Happy buyer responded

Sales person followed up with finding right SUV at the right price Pleasant experience from sales agreement to payment

June 20, 2023

Expert analysis and explanations of all procedures. Welcoming and friendly; Chris is especially impressive and helpful. More

by Agr1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 23, 2023 -

Radley Acura responded

Thank you for leaving us this great review! I am very happy to hear that Chris could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

The customer service is always premium. It is the reason I bought, well leased the vehicle in the first place. I did not intend to, but they way they treated me, I couldn’t help it. And the More

by Jazzasu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik
Jun 23, 2023 -

Radley Acura responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

The service staff promptly took care of our battery problem. We were happy with the service. More

by lmcmille
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 23, 2023 -

Radley Acura responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

My service was completed within a reasonable time. The staff is always super nice and the advisor( whom I’ve had before) I worked with was very helpful and kind. The service here always meets and/or e More

by Danielle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik, Brian
Jun 23, 2023 -

Radley Acura responded

I appreciate your input, Danielle. I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

Excellent experience! Sales rep Cristian and GSM Jesse were fantastic when I was looking to buy a '24 MDX Advance S-Type recently. They made a solid offer for the new vehi More

by RickF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristian Lopez, Jesse Reeves
Jun 23, 2023 -

Radley Acura responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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