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Radley Acura

Falls Church, VA

4.9
1,043 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

June 22, 2023

Service department has always been too notch. Very professional and courteous. Nando has been my service coordinator for my last few visits and he is quick, knowledgeable and has great interper More

by MaloneyM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
Jun 27, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

The car salesman Roland Zizer was pushy, passive aggressive and rude at times during my car buying process. I felt like a number and not like a customer. He even laughed at me when I asked a questio More

by Justin Stewart
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Roland sizer and Jesse Reeves
Jun 26, 2023 -

Radley Acura responded

Justin, here at Radley Acura, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, Jose Cabrera - General Manager

June 21, 2023

same excellent technician with great attitude and acumen. Always makes me feel important and well served. Never any loose ends. great attention to detain More

by klaw1502
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dondo
Jun 26, 2023 -

Radley Acura responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

Great customer service people are very friendly and understanding and they will work with you More

by Turk
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 26, 2023 -

Radley Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

Great service! My advisor was super helpful. Will definitely be back next time I need service. More

by miss_rekiya
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik
Jun 26, 2023 -

Radley Acura responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

I am so grateful to Nando , Veronica and the whole team for their commitment to customer service and excellence. A heartfelt thank you. More

by Ranta
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando, Veronica
Jun 26, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

Expert analysis and explanations of all procedures. Welcoming and friendly; Chris is especially impressive and helpful. More

by Agr1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 23, 2023 -

Radley Acura responded

Thank you for leaving us this great review! I am very happy to hear that Chris could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

It was a wonderful experience . Brian was amazing as usual !! The staff is incredible and Jesse is so handsome . More

by Nandotime76
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 23, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

Nando always provide the best of the best service He is thorough and efficient Radley’s service sept is what makes me not look at other.car brand, More

by ME
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
Jun 23, 2023 -

Radley Acura responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 20, 2023

Sales person followed up with finding right SUV at the right price Pleasant experience from sales agreement to payment More

by Happy buyer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe
Jun 20, 2023 -

Happy buyer responded

Sales person followed up with finding right SUV at the right price Pleasant experience from sales agreement to payment

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