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Radley Acura

Falls Church, VA

4.9
1,043 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

July 03, 2023

Friendly, professional and worked hard to meet my needs and budget. Everyone from who greeted me, the sales rep and finance were all pleasant to work with. Thank you. More

by Anitafjoice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice
Jul 06, 2023 -

Radley Acura responded

I appreciate the kind words. I look forward to seeing you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Maintained clear communication throughout the process of making the decision to buy and the actual purchasing process. Helpful and patient. Friendly and professional Teamwork throughout as well. Adrian More

by Serious Car Dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 06, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 02, 2023

Good service and nice waiting room. Although wait times can be a bit long on weekends. More

by RJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 06, 2023 -

Radley Acura responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 01, 2023

Seems like they go out of their way to satisfy their customers needs. Great experience More

by Atf22z
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brain
Jul 06, 2023 -

Radley Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 01, 2023

I needed a vehicle that day and after visiting several retailers and seeing what was available, in the end Radley had what I needed and I drove away soon after I had lunch at Olive Garden. I truly am a pe More

by Nicoleebryant
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I never even retained his name to remember. I was in a rush.
Jul 06, 2023 -

Radley Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Radley Acura. Please feel free to contact us if you have any questions on your new purchase. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 01, 2023

Great experience from start to finish. Brian was professional, helpful, and transparent. Would highly recommend More

by DelRay202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 06, 2023 -

Radley Acura responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 01, 2023

Excellent service and representatives. I did not have to wait to be serviced nor did I want for any amenities at this location. More

by Pekados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Jul 06, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 30, 2023

Very kind staff and nice cafe and coffee. However, waiting longer than expected was always boring. More

by janepark
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sorry , I don't know
Jul 06, 2023 -

Radley Acura responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 30, 2023

I’ve been buying my cars and having them serviced at Radley Acura for 35 years. Radley is top-flight in both areas. Robert Azu have been my go-to sales representative for 20 years, and Habib Karefa-Smar More

by EdGursky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart (Service), Robert Azu (Sales).
Jul 06, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

Bob and his staff was so wonderful to work with. They got us in and out quickly with our new car. More

by Gwen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 29, 2023 -

Gwen responded

Great people to work with!

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