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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

July 01, 2023

Seems like they go out of their way to satisfy their customers needs. Great experience More

by Atf22z
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brain
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Jul 06, 2023 -

Radley Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 01, 2023

Great experience from start to finish. Brian was professional, helpful, and transparent. Would highly recommend More

by DelRay202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 06, 2023 -

Radley Acura responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 01, 2023

Excellent service and representatives. I did not have to wait to be serviced nor did I want for any amenities at this location. More

by Pekados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Jul 06, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 30, 2023

I’ve been buying my cars and having them serviced at Radley Acura for 35 years. Radley is top-flight in both areas. Robert Azu have been my go-to sales representative for 20 years, and Habib Karefa-Smar More

by EdGursky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart (Service), Robert Azu (Sales).
Report | Print
Jul 06, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 30, 2023

Very kind staff and nice cafe and coffee. However, waiting longer than expected was always boring. More

by janepark
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sorry , I don't know
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Jul 06, 2023 -

Radley Acura responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

Bob and his staff was so wonderful to work with. They got us in and out quickly with our new car. More

by Gwen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob
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Jun 29, 2023 -

Gwen responded

Great people to work with!

June 29, 2023

Great service and friendly staff. Easy drop off and pick up. All expectations have been met each time More

by Kyle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 05, 2023 -

Radley Acura responded

Kyle, I really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. I'm glad to hear that you felt the Radley Acura team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

Excellent service. Reasonable pricing. Habib clearly communicated options for service and additional, future service needs for vehicle. More

by Elizabeth.l.horner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 05, 2023 -

Radley Acura responded

I'm thrilled to receive your positive review, Elizabeth! Thank you for choosing us, and I look forward to serving you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

The staff is friendly and professional. They also provided the service I needed efficiently with no unnecessary delays. More

by marlahn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jul 05, 2023 -

Radley Acura responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 28, 2023

Radley is always efficient and friendly whenever we have had service preformed at there service center. More

by jvranichj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 03, 2023 -

Radley Acura responded

I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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