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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,044 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,044 reviews

July 03, 2023

The service from everyone was ABOVE AND BEYOND excellent. Malik Jefferson was so helpful and made sure that I knew his ultimate goal was to have his customers happy….not just one time but EVERY time. I will More

by bougiegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
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Jul 06, 2023 -

Radley Acura responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Malik went above and beyond to fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

More
July 03, 2023

Best experience I ever had purchasing a vehicle. Sales Consultant Tony Nazir and Sales Manager Jesse Reeves are the best!! More

by Navy Hokie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Nazir
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Jul 06, 2023 -

Radley Acura responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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July 03, 2023

A great buying experience. Hasan was wonderful to work with. We’d definitely recommend Hasan and Radley Acura without hesitation. More

by J.brown13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hasan
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Jul 06, 2023 -

Radley Acura responded

It is very kind of you to write us such a nice review. I'm proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Radley Acura. Thank you so much for your business and please let me know if there's anything else I can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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July 03, 2023

They’ve always done a good job with my car. I am happy with Their work. They always tell me upfront how much things are gonna cost. More

by Curtmr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jul 06, 2023 -

Radley Acura responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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July 03, 2023

Great Dealership and Awesome customer service. Great experience with my salesman Mo. I will recommend my family and friends. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Report | Print
Jul 06, 2023 -

Radley Acura responded

Carlos, I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Consistently courteous, professional and timely. The service reps are knowledgeable and helpful with their recommendations. More

by Hilldo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 06, 2023 -

Radley Acura responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Excellent customer service, customer communication, and work. Will use them as long as we have the car More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jul 06, 2023 -

Radley Acura responded

I'm thrilled to receive your positive review, Ruby! Thank you for choosing us, and I look forward to serving you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Chris was very professional friendly & helpful when I brought my RDX to be serviced. I highly recommend him. More

by Lrcamacho9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jul 06, 2023 -

Radley Acura responded

I appreciate your kind words about Chris. Thank you for choosing Radley Acura for your vehicle needs. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

I had a great experience with getting my scheduled maintenance completed on two vehicles. Working with Z always makes the process smooth and efficient! More

by dmcharles1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z. (I don’t know the full name)
Report | Print
Jul 06, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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July 03, 2023

My service went smoothly. Nando was excellent and kept me informed along the way and explained every item serviced. More

by Nagwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jul 06, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Nando and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Jul 06, 2023 -

Nagwa responded

Thank you!

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