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Radley Acura

Falls Church, VA

4.9
1,039 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

July 03, 2023

Consistently courteous, professional and timely. The service reps are knowledgeable and helpful with their recommendations. More

by Hilldo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 06, 2023 -

Radley Acura responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Excellent customer service, customer communication, and work. Will use them as long as we have the car More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jul 06, 2023 -

Radley Acura responded

I'm thrilled to receive your positive review, Ruby! Thank you for choosing us, and I look forward to serving you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Chris was very professional friendly & helpful when I brought my RDX to be serviced. I highly recommend him. More

by Lrcamacho9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jul 06, 2023 -

Radley Acura responded

I appreciate your kind words about Chris. Thank you for choosing Radley Acura for your vehicle needs. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

I had a great experience with getting my scheduled maintenance completed on two vehicles. Working with Z always makes the process smooth and efficient! More

by dmcharles1800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Z. (I don’t know the full name)
Jul 06, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

My service went smoothly. Nando was excellent and kept me informed along the way and explained every item serviced. More

by Nagwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Jul 06, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Nando and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Jul 06, 2023 -

Nagwa responded

Thank you!

July 03, 2023

Service department is exceptional - always friendly, professional and efficient. They help keep my car in excellent condition. I wouldn’t take my Acura anywhere else. More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamainee
Jul 06, 2023 -

Radley Acura responded

Monica, I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Radley Acura's Service Department. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Jul 06, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Friendly, professional and worked hard to meet my needs and budget. Everyone from who greeted me, the sales rep and finance were all pleasant to work with. Thank you. More

by Anitafjoice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice
Jul 06, 2023 -

Radley Acura responded

I appreciate the kind words. I look forward to seeing you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 03, 2023

Maintained clear communication throughout the process of making the decision to buy and the actual purchasing process. Helpful and patient. Friendly and professional Teamwork throughout as well. Adrian More

by Serious Car Dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 06, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 02, 2023

Good service and nice waiting room. Although wait times can be a bit long on weekends. More

by RJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 06, 2023 -

Radley Acura responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 01, 2023

I needed a vehicle that day and after visiting several retailers and seeing what was available, in the end Radley had what I needed and I drove away soon after I had lunch at Olive Garden. I truly am a pe More

by Nicoleebryant
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I never even retained his name to remember. I was in a rush.
Jul 06, 2023 -

Radley Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Radley Acura. Please feel free to contact us if you have any questions on your new purchase. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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