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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

July 08, 2023

I PURCHASED MY CAR 6 MONTHS AGO AND TODAY CAME IN FOR SERVICE. I AM VERY HAPPY WITH MR REEVES ,BUT NOT SO HAPPY ABOUT SERVICE DEPARTMENT.THE ONLY HELPFULL PERSON IN SERVICE DEPARTMENT WAS MR NASIM,THE RE More

by RESTAURANTANDBARSUPPLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NASIM
Report | Print
Jul 12, 2023 -

Radley Acura responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jose Cabrera - General Manager

July 08, 2023

Chris was great. Problem was too difficult And cost too much to fix. Ail personnel were professional . I will return. More

by Margaret
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 12, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 07, 2023

I found everyone to be very personab and courteous, I get the feeling that my business is appreciated. More

by astonab
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
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Jul 12, 2023 -

Radley Acura responded

I really appreciate your feedback. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to me. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 07, 2023

I always get great service. They look out for things I wouldn’t have known about and my requests are always taken care of. Thank you!! More

by mcarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jul 12, 2023 -

Radley Acura responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 06, 2023

Great service great people thank you for helping me with my Acura look forward to next time More

by keithroach11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jul 11, 2023 -

Radley Acura responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 06, 2023

Bought a used car. Pretty seamless internet purchase. Hasan was professional and communicative. Would buy from them again. More

by Honda review
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hasan Masroor
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Jul 11, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Hasan and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 06, 2023

I always receive top-notch service in the servicing department, and my salesman tends to stop by to say hello while I’m there too.. More

by alhowerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamaine
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Jul 11, 2023 -

Radley Acura responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 06, 2023

Always have a good experience, both with service and leasing agent. Well done and courteous. More

by Joelstephenwit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember names
Report | Print
Jul 11, 2023 -

Radley Acura responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 06, 2023

They provide great service and have friendly customer service. I always come here for my vehicle maintenance. More

by diazsam12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 11, 2023 -

Radley Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 05, 2023

Chis gave an excellent customer service than you Chris hopefully you will still be there next time I come by for another service More

by espy Galo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jul 10, 2023 -

Radley Acura responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Chris does for Radley Acura and our customers. Hope to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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