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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

July 10, 2023

They are simply the best. Always easy to get same day appointments and they are very professional. More

by siasafs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jul 13, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Very good service coupled with good customer service. Very good service coupled with good customer service. More

by aberhamek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
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Jul 13, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

The staff are very pleasant, they breakdown every aspect of the vehicle inspection, and they are very accommodating. More

by Mrs. D. Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
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Jul 13, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

I had an oil change and multipoint inspection on Saturday July first and it was good. More

by jwags_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Jul 13, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 08, 2023

I PURCHASED MY CAR 6 MONTHS AGO AND TODAY CAME IN FOR SERVICE. I AM VERY HAPPY WITH MR REEVES ,BUT NOT SO HAPPY ABOUT SERVICE DEPARTMENT.THE ONLY HELPFULL PERSON IN SERVICE DEPARTMENT WAS MR NASIM,THE RE More

by RESTAURANTANDBARSUPPLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NASIM
Report | Print
Jul 12, 2023 -

Radley Acura responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jose Cabrera - General Manager

July 08, 2023

Chris was great. Problem was too difficult And cost too much to fix. Ail personnel were professional . I will return. More

by Margaret
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 12, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 07, 2023

I found everyone to be very personab and courteous, I get the feeling that my business is appreciated. More

by astonab
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
Report | Print
Jul 12, 2023 -

Radley Acura responded

I really appreciate your feedback. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to me. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 07, 2023

I always get great service. They look out for things I wouldn’t have known about and my requests are always taken care of. Thank you!! More

by mcarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jul 12, 2023 -

Radley Acura responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 06, 2023

Bought a used car. Pretty seamless internet purchase. Hasan was professional and communicative. Would buy from them again. More

by Honda review
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hasan Masroor
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Jul 11, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Hasan and I look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 06, 2023

Great service great people thank you for helping me with my Acura look forward to next time More

by keithroach11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jul 11, 2023 -

Radley Acura responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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