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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

July 17, 2023

Received excellent customer service as usual and value for work done. Attention to detail by service manager and ease of process from setting up service by phone and loaner vehicle. More

by T. Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Radley Acura is great to work with. I wouldn’t take my RDX anywhere else. More

by ghl1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 14, 2023

It has a great customer service and explained everything we detail so you can be clear of what are you buying. More

by Carlos Pineda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Lopez
Report | Print
Jul 19, 2023 -

Radley Acura responded

Thank you for your wonderful review, Carlos! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 13, 2023

Nando handled my service on 6/7 and He always gets my car done in record time and so congenially. For me, he is the face of Radley Acura. I trust him. More

by Paynegrey2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jul 18, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 13, 2023

Very pleased with the entire process. Staff was Great, Carlos was a pleasure to work with, and the Car (Audi Q5) has been amazing with no issues whatsoever. More

by mkhandagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jul 18, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 13, 2023

Service department is really good. Aly in particular has been great to work with. Friendly and helpful. More

by Romasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jul 18, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 13, 2023

Good overall experience at Radley Acura, my service representative was great, I will be back. More

by christophermorrow501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haseen
Report | Print
Jul 18, 2023 -

Radley Acura responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Radley Acura special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 12, 2023

Bob was very responsive and gave me all the information I needed to decide to come for a test drive and ultimately purchase a car. I came from a long distance so trust was a major factor. Bob didn’t just sel More

by paulcox3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Azu
Report | Print
Jul 17, 2023 -

Radley Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 12, 2023

Got an appointment easily. Staff was friendly and helpful. They provides a thorough explanation and returned the car clean. More

by Selby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jul 17, 2023 -

Radley Acura responded

Thank you for reaching out, Selby! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 12, 2023

I'm very grateful with Radley[Acura in Falls church. Customer service is excellent! and of course Malik Jefferson is a great employee. More

by latinspartan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
Report | Print
Jul 17, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Jul 17, 2023 -

latinspartan3 responded

You're quite welcome! 🙏

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