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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

July 17, 2023

Made an appointment first thing in the morning and service was completed in less than an hour. Friendly staff and clean waiting area with great amenities. More

by S. Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Radley provided same day service to diagnose and fix our Acura RDX air conditioner cooling issue. More

by imackay480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart
Report | Print
Jul 20, 2023 -

Radley Acura responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

During my last visit, Chris was very helpful and took the time to clarify my concerns. More

by Kaylynn Benallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jul 20, 2023 -

Radley Acura responded

Thank you for leaving us this great review! I am very happy to hear that Chris could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Great people and great dealership. They are very professional and knowledgeable. Service is handled promptly. More

by Professor A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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Jul 20, 2023 -

Radley Acura responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Received excellent customer service as usual and value for work done. Attention to detail by service manager and ease of process from setting up service by phone and loaner vehicle. More

by T. Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Radley Acura is great to work with. I wouldn’t take my RDX anywhere else. More

by ghl1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 14, 2023

It has a great customer service and explained everything we detail so you can be clear of what are you buying. More

by Carlos Pineda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Lopez
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Jul 19, 2023 -

Radley Acura responded

Thank you for your wonderful review, Carlos! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 13, 2023

Nando handled my service on 6/7 and He always gets my car done in record time and so congenially. For me, he is the face of Radley Acura. I trust him. More

by Paynegrey2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jul 18, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 13, 2023

Very pleased with the entire process. Staff was Great, Carlos was a pleasure to work with, and the Car (Audi Q5) has been amazing with no issues whatsoever. More

by mkhandagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jul 18, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 13, 2023

Service department is really good. Aly in particular has been great to work with. Friendly and helpful. More

by Romasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jul 18, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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