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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,039 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

July 17, 2023

Excellent service and Customer care. Your sales agent was thorough, courteous and knowledgeable, great job More

by snadeem64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Nessem
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Jul 20, 2023 -

Radley Acura responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

The team is honest and reliable. I’ve had a great experience with every visit. More

by tanisha.a.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alley, Meredith
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Jul 20, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Service department always does good work and prices seem reasonable. The work on my car is as done in a timely fashion. More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall but he was a pleasure
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Jul 20, 2023 -

Radley Acura responded

I appreciate your input, Gene. I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Super helpful. Knew exactly what my car needed and very kind and professional associates. Thanks More

by wunderliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 20, 2023 -

Radley Acura responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Very good service xxx xxx x1 this is time ware to fill up a box More

by Kd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly G
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Jul 17, 2023 -

Kd responded

very good service

Jul 20, 2023 -

Radley Acura responded

Thank you for this amazing review! I really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Karen Radley is professional dealership with honest and knowledgeable service personnel. The waiting area is clean and comfortable. More

by lynnedmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hernandez
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Jul 20, 2023 -

Radley Acura responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Made an appointment first thing in the morning and service was completed in less than an hour. Friendly staff and clean waiting area with great amenities. More

by S. Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
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Jul 20, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Radley provided same day service to diagnose and fix our Acura RDX air conditioner cooling issue. More

by imackay480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart
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Jul 20, 2023 -

Radley Acura responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

During my last visit, Chris was very helpful and took the time to clarify my concerns. More

by Kaylynn Benallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jul 20, 2023 -

Radley Acura responded

Thank you for leaving us this great review! I am very happy to hear that Chris could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Great people and great dealership. They are very professional and knowledgeable. Service is handled promptly. More

by Professor A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
Jul 20, 2023 -

Radley Acura responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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