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Radley Acura

Falls Church, VA

4.9
1,039 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

July 18, 2023

Great scheduling and service. Prompt efficient and detailed technicians and service manager explained entire service and approach More

by mgcaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
Jul 21, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

I have purchased more than one Acuras from Radley and I have dealt with many service advisors. Upon meeting Abebi, I can honestly say he has always provided exceptional customer service. I will not even More

by Brissett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abebi
Jul 21, 2023 -

Radley Acura responded

Thank you for the wonderful review, Brissett! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Amazing service, Vanessa was an absolute delight she made me feel so welcome and helped a lot More

by Kadija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jul 21, 2023 -

Radley Acura responded

Kadija, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Everyone is always courteous and nice, I never feel pressured to purchase, the staff are always trying to educate the customers. More

by truterrapin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Jul 21, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

My car was taken in immediately upon entering the service area, was asked by the amiable service provider when I needed the work to be completed; all work was performed efficiently; car was returned to me, w More

by bdantzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando and Chris
Jul 18, 2023 -

bdantzig responded

Above is my review.

Jul 21, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Toni excellent work and great costumer service. He help me to return my old lease and get better car with good lease terms. More

by nader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni
Jul 21, 2023 -

Radley Acura responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Excellent car dealer! Knowledgeable staff, wide selection, and seamless buying experience. Highly recommend their services! More

by Mohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2023 -

Radley Acura responded

I appreciate the kind words, Mohammed. I look forward to seeing you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Came to buy a new car and Carlos helped me and my mom out! He was very nice and helpful and even though the car I wanted was not in stock he delivered it to our house the next day! Definitely recommend w More

by tipyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

We had a wonderful experience with Pham during our car-buying journey. His assistance was invaluable, and he ensured a seamless process. We are truly thankful for his support. More

by nh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pham
Jul 20, 2023 -

Radley Acura responded

I loved reading this review! Happy customers are our aim, and it appears Pham really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Tony was amazing. He was courteous and very knowledgeable about all the vehicles I was interested in. More

by Silesangie88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 20, 2023 -

Radley Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Tony. Please let me know if I can do anything further to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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