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Radley Acura

Falls Church, VA

4.9
1,043 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

July 19, 2023

This dealership’s service department lounge is clean, comfortable and accommodating. The advisors are no hassle and honest individuals. Convenient to walk to shopping and/or food while you wait or you ma More

by truthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember Advisor’s name
Jul 24, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to yours the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 19, 2023

Radley Acura offers high quality products and has very competent, kind, and courteous people in the sales and service departments. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart
Jul 24, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 19, 2023

Service was provided in a prompt and professional manner. The status of my vehicle was explained to me in an unambiguous way, even though there was a bit of sticker shock in the needed service. More

by Oedward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Jul 24, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Nando is super responsive, shares just the right amount of detail, and I always leave with a good feeling. More

by jwskarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Jul 21, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Great scheduling and service. Prompt efficient and detailed technicians and service manager explained entire service and approach More

by mgcaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
Jul 21, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

I have purchased more than one Acuras from Radley and I have dealt with many service advisors. Upon meeting Abebi, I can honestly say he has always provided exceptional customer service. I will not even More

by Brissett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abebi
Jul 21, 2023 -

Radley Acura responded

Thank you for the wonderful review, Brissett! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Amazing service, Vanessa was an absolute delight she made me feel so welcome and helped a lot More

by Kadija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jul 21, 2023 -

Radley Acura responded

Kadija, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Everyone is always courteous and nice, I never feel pressured to purchase, the staff are always trying to educate the customers. More

by truterrapin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Jul 21, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

My car was taken in immediately upon entering the service area, was asked by the amiable service provider when I needed the work to be completed; all work was performed efficiently; car was returned to me, w More

by bdantzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando and Chris
Jul 18, 2023 -

bdantzig responded

Above is my review.

Jul 21, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 18, 2023

Toni excellent work and great costumer service. He help me to return my old lease and get better car with good lease terms. More

by nader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni
Jul 21, 2023 -

Radley Acura responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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