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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

August 08, 2023

I found staff at Radley Acura to be professional and polite. Staff completed the service to my vehicle in a timely manner. I would recommend to others to take advantage of the outstanding services that More

by mrblount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 11, 2023 -

Radley Acura responded

Radley Acura would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car needs and it was a pleasure working with you. We look forward to working with you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 06, 2023

They are very service oriented. Friendly but also professional. They do a great job servicing our Acura More

by richmgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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Aug 09, 2023 -

Radley Acura responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Radley Acura. If there is anything more that I can do, please come back and see us again. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 03, 2023

Great customer service. I was informed about the status of my vehicle the whole time it was being serviced. More

by rvangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 08, 2023 -

Radley Acura responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 03, 2023

I brought my car in for regular required service and the work was done while I waited within the time estimated at drop off. The car was fully cleaned as well. More

by Sxathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 08, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 03, 2023

The service department custome service is excellent. I have found them to be honest in their diagnosis. More

by juliegal7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 08, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 03, 2023

Easy peasy to get work accomplished at Radley Acura. I was able to make my appointment online, show up, wait for my car while also getting work accomplished, and leave in the same morning. More

by SebrinaVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally in Service
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Aug 08, 2023 -

Radley Acura responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience. We’re happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 03, 2023

My technician did a wonderful job scheduling my appointment and notifying me of the status of my car. I had to work while I waited and the waiting area was very comfortable and accommodating to me More

by vnharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Aug 08, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 03, 2023

They are very helpful, courteous, respectful and very friendly. Mr. Robert Azu is a professional who will go beyond expectation. He is always helpful and caring. More

by rkwarteng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Azu
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Aug 08, 2023 -

Radley Acura responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 02, 2023

I had a great experience with Habib, very kind and professional! My car is in great hands! More

by DaniFitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
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Aug 07, 2023 -

Radley Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

August 02, 2023

The service is very good they clean your car in and out quickly friendly teams More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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Aug 02, 2023 -

victor responded

Yes they did

Aug 07, 2023 -

Radley Acura responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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