Raceway Kia of Freehold - Service Center

Awesome Customer Service! Joe Aguilar & Vito Had me out of there, & on the road in less than an hour. Very happy with their Service Department, and Waiting Area! Joe Aguilar & Vito Had me out of there, & on the road in less than an hour. Very happy with their Service Department, and Waiting Area! More

Horrible service Currently in a lease with this dealership. We encountered a problem around 6 MONTHS AGO. My car has been back and forth to the dealer 3 times and the Currently in a lease with this dealership. We encountered a problem around 6 MONTHS AGO. My car has been back and forth to the dealer 3 times and the problem has not been resolved. At first we were told they don’t give out rental cars (false). The first two times the car was taken to the dealership for the problem was within days of eachother. The third time was a few months later after the problem persisted. After three weeks of no answers and a conversation with the service manager saying “there’s nothing they can do”, my fiancé went to pick up our car. When he turned it on, all of the lights in the car came on, which means either someone left them on or it was the problem acting up. When we got home, my 4 year old climbs in to get in her seat only to find a bag of fishing lures, one of which was open with a hook sticking through the other side of the bag. If it were turned around my daughter would have got a fish hook in her leg. So I guess my car was taken on a fishing trip with one of their employees and he or she left their bag in our car. We pay a lot of money per month for a car that is not only could potentially get me a ticket, but is also unsafe for our children to be in. This dealership has terrible quality vehicles and service. I would never recommend dealing with these people unless you’re in the mood for headache and aggravation. More

Great Experience Korey, thanks for making my mom happy. Her experience was wonderful ! she looks greats in her 2018 Kia. Your customer centric approach is well appreci Korey, thanks for making my mom happy. Her experience was wonderful ! she looks greats in her 2018 Kia. Your customer centric approach is well appreciated. More

Raceway Kia service did great work with a complicated repair Lauren the service consultant, Vito the technician and Joe Aquilar the manager were all helpful, knowledgeable, professional, friendly and excellent c Lauren the service consultant, Vito the technician and Joe Aquilar the manager were all helpful, knowledgeable, professional, friendly and excellent communicators. They did a great job with a complicated repair on my 2018 Kia Sorento. More

Great New OWNERSHIP We just had our SORRENTO MODEL KIA at Raceway Kia JOE service Vito Mechanic were great!! will use them always! so should you! They're excellent We just had our SORRENTO MODEL KIA at Raceway Kia JOE service Vito Mechanic were great!! will use them always! so should you! They're excellent More

Excellent Service!!! I brought in my car for the first time today because I was smelling what seemed to be an oil leak while I was driving. They made an appointment wit I brought in my car for the first time today because I was smelling what seemed to be an oil leak while I was driving. They made an appointment with me immediately over the phone, and took care of me within minutes of my arrival. They offered me a complimentary ride home, however I didn't need to take advantage of this, as they took my car right in, led me to a very nice waiting room and located and fixed the problem relatively soon. They also give me a free terrific car wash! I highly recommend them :-) More