RV World of Georgia
Buford, GA
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22 Reviews of RV World of Georgia
Shady sales practices Beware of this RV dealership! Their sales & financing tactics are cut throat and damaged my credit score. I would highly recommend not using their ser Beware of this RV dealership! Their sales & financing tactics are cut throat and damaged my credit score. I would highly recommend not using their services. These guys treated me very poorly and refused to assist when I expressed my concern. I even talked to the general manager. Very disappointing. More
Unethical RV Dealership This is the most dishonest and incompetent dealership I have ever delt with. They are now owned by Camping World and have picked up on all their bad b This is the most dishonest and incompetent dealership I have ever delt with. They are now owned by Camping World and have picked up on all their bad business practices. Learn from my mistake and do Not use RV World of Georgia for Sales or service. There are plenty of other RV dealers that will treat you with the respect and honesty you desire. More
Lucan Stallings made my experience at RV of Georgia a very Lucan Stallins was very helpful and made my experience at RV of Georgia a very pleasant one . Thank you so much Lucas for your help .I will Lucan Stallins was very helpful and made my experience at RV of Georgia a very pleasant one . Thank you so much Lucas for your help .I will definitely tell my friends and mention you by name. More
Horrible Worst service department you can ever deal with! The manager of the store Jimmy Grotz, is the worst manger you could del with, the service manager do Worst service department you can ever deal with! The manager of the store Jimmy Grotz, is the worst manger you could del with, the service manager does not check the work of his technicians, if you buy from them, and you have warranty problems,prepare for a service nightmare! Bought my travel trailer,2018 they had possession multiple times and for longer than 6 months. Gave back to me after warranty is out with problems still not fixed! Worst buying experience of my life! More
Sales department RV World has there challenges as all dealerships do, however I rate this one 4 out of 5 stars and the sales team gets all 5 stars. There are not a be RV World has there challenges as all dealerships do, however I rate this one 4 out of 5 stars and the sales team gets all 5 stars. There are not a better group of salesmen I have met. Among them, one of their most experience salesman, Mathew Blitch, is a force to be recond with. He is a man who will fight for the customer to ensure they are treated with respect and dignity throughout the purchase experience. What is amazing about RV World’s sales team is that they care, even after the sale; ensuring preparation, orientation and closings go as smoothly as possible. And the service doesn’t stop their. The sales team remains available via personal cell phones for the customer to call from their camp site on that first trip in thei new camper just in case they forgot something from the orientation. I can’t say enough about their team. They are an amazing group of people. More
Very professional courteous service Earnest Pittman provided us with a no hassle experience buying our camper. The whole experience top to bottom was easy and efficient. Very profession Earnest Pittman provided us with a no hassle experience buying our camper. The whole experience top to bottom was easy and efficient. Very professional! Mr. Pittman was so kind and genuine while working with us. More
Sold us an rv with a propane leak. Failed in repairing We bought a motor home from RV World of Georgia. Got it home and smelled propane. Took it back for repairs. They had it two weeks and we went to pick We bought a motor home from RV World of Georgia. Got it home and smelled propane. Took it back for repairs. They had it two weeks and we went to pick it up. In their parking lot I could still smell propane at the regulators. The mechanic said that was normal. I went home took soapy water and found the leak in 5 minutes. Fixed in 10 minutes. This doesn’t say much for the reliability of their service department. This was a very unsafe condition and they failed in fixing it. Propane leak is scary stuff. Lucky we weren’t seriously injured or killed. More
Will not stand behind product they install. We had rv world buford ga install a $4500. Norcold 1210 refrigerator. The fridge never worked properly. We asked them to replace it, they said Norcol We had rv world buford ga install a $4500. Norcold 1210 refrigerator. The fridge never worked properly. We asked them to replace it, they said Norcold would not do that as it was used. No food has ever been in the refrigerator as it will not stay cool. Norcold nor rv world will replace the refrigerator. Hoping to take them to small claims court but in tne meantime we are i. A motorhome with no refrigerator. More
Run Away from this dealership Zero stars is appropriate here. These guys are quick to sell you a high priced RV, but pray you never need service. In February 2018, I bought a new Zero stars is appropriate here. These guys are quick to sell you a high priced RV, but pray you never need service. In February 2018, I bought a new 2018 Heartland Cyclone 5th Wheel Toy Hauler. Upon walkthrough at purchase, we identified at least 10 items that needed to be addressed. We were told to take it home, do a complete look over, and bring it back for service. Well the list grew to 20 plus items (not RV Worlds fault...that's a Heartland issue and a complaint for another forum). BUT, we brought it back in and our camper sat for 2 months with maybe 1/3 of those items being addressed. We had a trip planned, picked it up, went on the trip and brought it back again to finish the punch list. This took another two months (still not all was corrected). We picked it up again for a trip and this time there was damage to 3 areas of the camper where they banged it around on their parking / storage lot (AND admitted it). (They bent the ladder, scraped the side damaging the paint and window, and rammed the front corner). We patiently agreed to go on one more summer trip and then bring it back in for them to finish off the original list and fix the damage that they did themselves. Well, it's been sitting on their lot sense then. From August to October, waiting for them to fix damage that THEY did to my trailer while in their possession and original items from our first punch out list. We have owned this thing for 8 months and it has been on their lot waiting on service for 5-6 of those months. AND, half of that time waiting for items they themselves damaged to be fixed. You would think that they would make me a priority since the damaged my property. Our service guy is nice, but they don't have the personnel to handle the volume of service they have (reason why our camper was banged around in their parking lot by one of their unexperienced employees). I escalated things to the Service Manager who called and said he would get on it, but it's been two weeks and I've not heard back from him. We had to cancel a fall trip to the mountains already. I've tried to be patient, but I would never buy another RV / Camper from these guys. It's the worst service experience I have ever had in my life. AND don't buy anything from Heartland either. They send their product to the dealer 80% manufactured. On a brand new 5th wheel, we have already had issues with slides leaking fluid, leveler malfunctions, hot water heater not working, black and grey water valves mislabelled, water leaks at several windows, and that's just a few of the issues. It looks pretty, but quality is terrible. More
Arogant Finance / Sales Manager The tone and behavior of one person is causing me to give this poor rating. Our sales person was awesome and spend about 11 hours total with us, helpi The tone and behavior of one person is causing me to give this poor rating. Our sales person was awesome and spend about 11 hours total with us, helping us to find the right camper. Even though we knew we were not getting the best deal we were willing to make a deal because of the sales person's great service. Then the finance guy stepped in and had a poor "I don't need customers" attitude. As soon as he found out I was German he said he could not work with me and could not get me a loan "BECAUSE I WAS GERMAN", these were his exact words. He had a very rude tone and then proceeded to tell me "GET YOUR WIFE DOWN HERE AND WE WILL WORK WITH HER OR REFUND YOU YOUR MONEY". When I asked why he can not finance because I was German he told me he will not get into that with me and hung the phone. I happily bought camper the very next day at a different dealer that appreciated my business. They had no problem financing me right even though I am German. They had no problem just like the last 4 car dealers and 2 boat dealers and two mortgages. HE DID NOT EVEN TRY TO RUN MY CREDIT. I honestly have never been treated with such disrespect before. In a way this is for the first time in 25 years of living in the USA, that i felt "Discriminated against just because I am not a US Citizen. They don't need every customer, just the ones willing to over pay and any requests is too much work. More