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RK Chevrolet

Virginia Beach, VA

4.7
185 Reviews

2651 Virginia Beach Boulevard

Virginia Beach, VA

23452

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Showing 185 reviews

January 28, 2022

Just want to give a shout out to my favorite parts delivery driver Bob Carr! Working for Tidewater Auto Electric, we service all of Tidewater and getting our parts in a timely manner and with friendly More

by ADVISOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Carr
Feb 01, 2022 -

RK Chevrolet responded

Dear Advisor, Thank you for the 5 star rating and for your kind comments about Bob, he does a great job for his customers! We look forward to seeing you again in the future! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

December 03, 2021

Stay away from the used car lot save your time and money and go elsewhere worst experience still have bad anxiety after sitting 6 hours and having my down payment taken leaving with no car and giving false More

by ashleythompson2020
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylor, jason
Dec 06, 2021 -

RK Chevrolet responded

Dear ashleythompson2020, Thank you for sharing your feedback. I apologize for your experience. I would like to talk with you, please call me on my direct dial number at (757) 431-6545. Sincerely, Greg Reynolds General Manager

November 19, 2021

Well I guess the only way to get the owner of RK Chevy to contact me is to leave him a poor review?? Hmmmm ok so me and my wife moved to VA. a few months back to be closer to our grandchildren and hopes of a More

by brotherspaintball69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Hilgetag
September 29, 2021

Absolute worst dealership for sales and service. Sales doesn't even know what they sell. More

by GBrand
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unkown
Oct 02, 2021 -

RK Chevrolet responded

Dear GBrand, Thank you for your feedback, we are constantly striving to do better and would value the opportunity to discuss your experience. Please call me on my direct dial number at (757) 431-6545. Sincerely, Greg Reynolds General Manager

September 19, 2021

I bought my first new vehicle from here and everyone made me feel comfortable during the process. More

by jeremy.clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Sorensen
Sep 20, 2021 -

RK Chevrolet responded

Dear jeremy.clark, Thank you for taking the time to write such kind comments and for rating us as 5 stars, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

September 12, 2021

I have bought many cars from RK and each time is amazing. They treat me like family and are always very helpful. They service department is also amazing. Love RK and will continue to do business with them an More

by kaylabillingsley918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Sorensen
Sep 14, 2021 -

RK Chevrolet responded

Dear kaylabillingsley918, Thank you for taking the time to rate us as 5 stars and for your kind comments, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

March 10, 2021

I had a bad experience in purchasing a vehicle a week before going to RK. I had been sold a vehicle by another dealer that looked great but turned out to be completely rusted underneath, from bumper to b More

by Bluepearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ramos
Mar 22, 2021 -

RK Chevrolet responded

Dear Bluepearl, We want to thank you for taking the time to let us know about your 5 star experience here at RK. We also want to thank you for your wonderful comments about Richard, he goes above and beyond for his customers. Congratulations on your purchase and welcome to the family! Sincerely, Shelly Glazer Customer Satisfaction manager (757) 431-6539

Mar 22, 2021 -

Bluepearl responded

Thanks Shelly. Do I gget a Wawa gift card?

Mar 22, 2021 -

RK Chevrolet responded

Dear Bluepearl, Yes you do! Please contact Richard to discuss how you would like to receive the gift card! Sincerely, Shelly Glazer

January 06, 2021

Unorganized and frustrating to deal with. Called about a truck for sale at 8:50 am. Was told it’s available by Marcus and Ron Coleman. I think Ron has concrete in his shoes he moved so slow. Somehow w More

by Jared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Coleman
Jan 07, 2021 -

RK Chevrolet responded

Dear Jared, Thank you for taking the time to speak with me. I apologize that we failed to communicate properly. Clearly we failed you and I am sorry. Please let me know if I can help you in the future. Sincerely, Greg Reynolds Assistant General Manager (757) 431-6545

February 14, 2020

Victoria greeted me as I pulled up to the dealership. No pressure to buy but showed me around. Perry was great to work with on the deal after I decided on the Equinox. Brian was great with helping me make t More

by jenhurst24
Recommend Dealer
Yes
Employees Worked With
Perry, Victoria, Brian
Feb 20, 2020 -

RK Chevrolet responded

Dear jenhurst24, We are happy to hear that you had the best experience with Victoria, Perry, Brian and RK Chevrolet! Congratulations on your purchase and welcome to the RK Chevrolet family! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

May 30, 2019

Great experience!! Tom provided me great options in the purchase of our vehicle and works wonders to beat any competitors. Does not overwhelm you or pressure you into a More

by Jackhammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fleming
Jun 03, 2019 -

RK Chevrolet responded

Dear Jackhammer, We are happy to hear that you had a great experience with RK Chevrolet and Tom, he does a great job for his customers! Thank you for your amazing comments and welcome to the RK family! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

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