RK Chevrolet

my experience with RK was horrible. I would never recommend them. They screwed us bad. said the car was suppose to cost up 18,000 with the employee discount. let me tell you this was are first tim recommend them. They screwed us bad. said the car was suppose to cost up 18,000 with the employee discount. let me tell you this was are first time buying a new car, didn't read over everything to well, we trusted them, ended up paying 38,800. with interest. they don't explain stuff, gave us the run around. once we got home the next day we tried to return it, thinking we had 3 days, no such luck. Their answer to my questions was "we seen you coming." this coming from the general sales manager. More

RK Chevrolet gave me the best car buying experience I have ever had. Maybe I am still in love with my brand Chevrolet or maybe they actually did a good job. Either way I felt like writing about my experi have ever had. Maybe I am still in love with my brand Chevrolet or maybe they actually did a good job. Either way I felt like writing about my experience. RK Chevrolet helped me find the perfect Truck. Even though I do not use it to haul anything, it has a whopping 390 HP. Oh baby. And its a Chevrolet! Anyways I am not here to gloat on my new car, I just wanted to let people know about my great experience at RK Chevrolet. All other experiences I have had with car dealers have been less then honorable.<br><br>Good Luck! Ill see you around! <br><br>-Mark (Va Beach) More

I went to this dealership and they tried to push me into buying a car by talking really fast and having all the paper work written up and i didn't even have a chance to say anything and he did not listen t buying a car by talking really fast and having all the paper work written up and i didn't even have a chance to say anything and he did not listen to what I wanted. the salesman was really pushy so I just left and they had the nerve to call me the next day. it was the worst car shopping experience I have ever had. I went to Hall Honda and they were great so I bought a car there. More

Dear Valued Customer, At RK, we want you to be satisfied with us. Unfortunately, problems do arise. When this occurs, it is even more important to "go the extra mile" and satisfy our customers. I stand read with us. Unfortunately, problems do arise. When this occurs, it is even more important to "go the extra mile" and satisfy our customers. I stand ready to correct any problem or perceived problem that you bring to my attention. Business relationships are "easy" when everything goes "fine." But when bumps in the road occur, you should judge a company by how they resolve issues. I am available Monday through Saturday between the hours of 7:00 AM and 7:00 PM. My direct dial number is 431-6507. My email address is tomkline@rkchevy.com. Please contact me personally if there is anyway that I can assist you. I can assure you 100% resolution. Tom Kline<br> More

while doing business on a contract for our used vehicle purchase the dealers had asked us for an additional 2 thousand dollars we told them we did not have it they said fine. They worked the numbers and we purchase the dealers had asked us for an additional 2 thousand dollars we told them we did not have it they said fine. They worked the numbers and we closed the deal on our vehicle. After we signed a deal with a financial lender, RK CHEVROLET called my wife two days later and at 10 pm no less they asked for another 1 thousand dollars. My wife had told them no. We called our financial lender the next day and they said we had a contract with them and they had RK CHEVROLET had no business doing that. So I have been waiting for a month for my new plates and they have no idea where they are. I have also asked my salesmen wher my oil change cupon book was and my warranty papperwork was. He will not return my phone calls. Stay away from this dealership they suck and are very shady. I also had a problem with my rear brakes they we not working, my truck had a new state inspection on it I took apart the rear brakees to find they were not hooked up in at least 2 places on each side. The truck was inspected by RK BUICK I called the service manager he said 'WHAT DO YOU WANT ME TO TO ABOUT IT' so they are unsafe as well. More