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RK Chevrolet

Virginia Beach, VA

4.9
189 Reviews

2651 Virginia Beach Boulevard

Virginia Beach, VA

23452

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Showing 189 reviews

January 03, 2012

this is the 3rd new chevy i have bought and the price was awesome along with the quality of the truck. but once we took the truck home we just kept having issue with RK (not the truck). i will keep buying More

by bonbondolfin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brent
Jan 04, 2012 -

RK Chevrolet responded

Dear Bonbondolfin, Thank you for your post. We always appreciate feedback. While we strive for 100% customer satisfaction, we are human and do make mistakes. I am sorry that we have disappointed you, but I would like to help you and make it up to you. I want to solve whatever issues that you are having to make sure that you are one of our "happy" customers. I would also like to apologize to you in person. Please contact me at my direct dial number 431-6507, so that we can set an appointment to meet. I look forward to your call. Sincerely, Tom Kline Controller

October 23, 2011

It was a great experience. They had the car that we wanted. We knew we wanted a Corvette and we went to see them. The sales guy helped us very well. We really enjoyed him. He was very knowledgeable More

by Saintsfan1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
October 10, 2011

AVOID THIS CROOK!!! He is pushy and lies!!! STAY AWAY FROM THEM AND ROBERT RAMIERZ!!! Not only do they say they have great deals etc but when you come to sign the paperwork its nothing what they first te More

by VAVA757
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez
Oct 12, 2011 -

RK Chevrolet responded

Dear VAVA757, Thank you for your post. The employee that you mention is new to our organization and I appreciate the feedback. I am sorry that you did not have a good experience. I would like the opportunity to help you and correct any mistakes. Also, I would like to apologize to you in person. We are human and make mistakes sometimes, but we are more than willing to correct a wrong and make it up to you. My direct dial number is 431-6507. I look forward to hearing from you. Sincerely, Tom Kline Controller

September 27, 2011

Broke down while in Virginia Beach on vacation. Turned out to be a bad fuel pump. Was nice of them to fit me into the schedule but it still took them 3 days to fix the truck. They charged me: $1227.00 to More

by mattracyus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Backus
Oct 12, 2011 -

RK Chevrolet responded

Dear mattracyus, I apologize that you were not 100% satisfied with your experience. I have now completed my research on your situation. I believe that there may be a misunderstanding and I would like to discuss this with you. (I have left a voice mail message for you.) If we have made a mistake, then I will make it up to you. I want you to get value for your hard-earned dollars. We do appreciate you as a customer of ours. I hope to hear from you soon. I can be reached at 757-431-6507 from 8:00 AM until 3:30 PM. Thank you in advance. Sincerely, Tom Kline Controller

June 09, 2011

Overall, it was very good. We purchased a car from RK Chevrolet before. The salesperson was excellent, very good! He made sure that we got the car that we were looking for, and the deal that we were lo More

by EJ2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget
March 09, 2011

Our salesperson showed us what we were interested in, and then worked with us on the price. He didn't waste our time. He was very good. My wife and I bought our first two cars here. I dedided what I want More

by lindsnat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
February 16, 2011

The buying experience was good. When I want something, I'm pretty focused. I looked at their website and the salesperson was a very helpful guy. He knew everything about the Camaro. When my car was bei More

by bcraigster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Dept
January 15, 2011

RK was excellent. Once we went there and met everyone, we were pleased that we shopped there. We were very pleased with them and the entire process. And, of course, we are pleased with our new car. I lo More

by bates555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody and Dennis
December 16, 2010

I did have a good experience with everyone there! The gentleman who was the primary salesman was everything I could have asked for. When his sales manager got involved, he was just as polite. The lady, More

by postalfemale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
June 29, 2010

It was very easy. Dorinda was awesome, she was extremely helpful. I had no intention of buying anything. While I was waiting for my truck in the service department, I was wondering around. Dorinda came ov More

by Moore1000178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorinda
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