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RK Chevrolet

Virginia Beach, VA

4.7
185 Reviews

2651 Virginia Beach Boulevard

Virginia Beach, VA

23452

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Showing 185 reviews

March 14, 2013

They were fabulous. They said they were going to make it possible for us to get the car and they did. Our credit was not the greatest, but they worked very hard for us. The sales guy went above and beyond More

by labamba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
August 22, 2012

I've seen RK on TV all the time. My nephew saw the car there and told me about it. He has bought cars there before. On a scale of 1 to 10, I'd give them a 9! The salesman did a great job, a great job. More

by Irishborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
July 12, 2012

This is the second brand new car that I bought from RK and I definitely would go back if I ever need another car. I went to Priority they treated me like I wasn't very important to them. The salesman wa More

by Bozilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey James
June 19, 2012

We knew we wanted a Volt and once we met our salesman Chris, we liked him a lot, and decided to buy the car there. I have never had a better car buying experience than we did with Chris at RK. Arsenio, More

by DominionOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brennan
February 01, 2012

My husband was driving by RK and he saw the truck on the lot. He drove in and talked with a sales woman about the truck. Then, the two of us came back the next day and bought it. She was great. She was More

by Rosegard1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
January 10, 2012

I'm using the word pleasant to describe buying a car. Our salesperson was amazing. She was very nice, and willing to work with us. She made the whole experience pleasant. The finance officer was very n More

by newrider2012foryou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
January 03, 2012

this is the 3rd new chevy i have bought and the price was awesome along with the quality of the truck. but once we took the truck home we just kept having issue with RK (not the truck). i will keep buying More

by bonbondolfin
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brent
Jan 04, 2012 -

RK Chevrolet responded

Dear Bonbondolfin, Thank you for your post. We always appreciate feedback. While we strive for 100% customer satisfaction, we are human and do make mistakes. I am sorry that we have disappointed you, but I would like to help you and make it up to you. I want to solve whatever issues that you are having to make sure that you are one of our "happy" customers. I would also like to apologize to you in person. Please contact me at my direct dial number 431-6507, so that we can set an appointment to meet. I look forward to your call. Sincerely, Tom Kline Controller

October 23, 2011

It was a great experience. They had the car that we wanted. We knew we wanted a Corvette and we went to see them. The sales guy helped us very well. We really enjoyed him. He was very knowledgeable More

by Saintsfan1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
October 10, 2011

AVOID THIS CROOK!!! He is pushy and lies!!! STAY AWAY FROM THEM AND ROBERT RAMIERZ!!! Not only do they say they have great deals etc but when you come to sign the paperwork its nothing what they first te More

by VAVA757
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Ramirez
Oct 12, 2011 -

RK Chevrolet responded

Dear VAVA757, Thank you for your post. The employee that you mention is new to our organization and I appreciate the feedback. I am sorry that you did not have a good experience. I would like the opportunity to help you and correct any mistakes. Also, I would like to apologize to you in person. We are human and make mistakes sometimes, but we are more than willing to correct a wrong and make it up to you. My direct dial number is 431-6507. I look forward to hearing from you. Sincerely, Tom Kline Controller

September 27, 2011

Broke down while in Virginia Beach on vacation. Turned out to be a bad fuel pump. Was nice of them to fit me into the schedule but it still took them 3 days to fix the truck. They charged me: $1227.00 to More

by mattracyus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Backus
Oct 12, 2011 -

RK Chevrolet responded

Dear mattracyus, I apologize that you were not 100% satisfied with your experience. I have now completed my research on your situation. I believe that there may be a misunderstanding and I would like to discuss this with you. (I have left a voice mail message for you.) If we have made a mistake, then I will make it up to you. I want you to get value for your hard-earned dollars. We do appreciate you as a customer of ours. I hope to hear from you soon. I can be reached at 757-431-6507 from 8:00 AM until 3:30 PM. Thank you in advance. Sincerely, Tom Kline Controller