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RDS INEOS Grenadier

Devon, PA

4.8
511 Reviews

459 W Lancaster Ave

Devon, PA

19333

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511 Reviews of RDS INEOS Grenadier

March 16, 2022

Joe was very helpful and knowledgeable. He kept me informed of the progress and the car was ready earlier than expected. More

by mrjasonbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bendzyn, Torrey Nettles, Devin Nielsen, Tony Lemma, Joe Baranowski, Marc Kay
March 16, 2022

Tony provided great service and was fair in negotiations. However, I was disappointed with the detailing, as there was still dirt on the steering wheel and throughout the car. More

by JJGREEN81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lemma
March 16, 2022

Joe provided great service. He is friendly and kept me updated about repairs. I was satisfied with the detailing my car. More

by PATELHITESH9598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baranowski
March 16, 2022

Super helpful and very professional! Recommended some services and explained them instead of just stating them More

by MGEORGE95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baranowski
March 16, 2022

I was sold old tires that was supposed to be new. The tires were grayish brown, and dusty looking. The tires did not turn black and shiny after they were wash like Joe the service person said they More

by BLESSED621
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Joe Baranowski, Marc Kay
Mar 19, 2022 -

RDS INEOS Grenadier responded

Thank you for your feedback and thank you for speaking with our Service Manager. I am happy he explained that the tires were not used and he offered to give the tires a thorough scrubbing to make sure they look the way new tires should. Thank you and we look forward to exceeding your expectations at your next visit.

Mar 19, 2022 -

BLESSED621 responded

I spoke to Mark and Joe, and I can't believe that they think that I should be satisfied with them MAKING my tire look brand smacking new. I paid over $600. for the tires, and I expected new tires that looks new. Also I was told some wild story about some kind of solvent was used on the tires and it spreads out as you drive, but the tires looked old and brownish when I got there to pick the car up. I will not be getting any service work from the service department except for the free inspection, and oil change. I am done I am going to bring my car back to the dealer, and if i leave with the same tires then I know that They provide substandard work. old tires, where is the shine. I'm done

March 14, 2022

The service advisor was great! From the time I walked in to the time I walked out. He kept me updated about repairs that were needed & my eta to be completed. I wasn’t even there l More

by KYIESHA.GROCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lemma
March 12, 2022

I had been client from this Dealership since 4 years ago. They have a new owner and hopefully will be as good as it was or better. I bought more than 5 cars with them but sadly there was a few great People t More

by Fernando Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie, Tony Lemma, Joe Baranowski
March 12, 2022

Our salesperson, Til Madrigale, is the best! she went above and beyond to find my wife her new car. She asked what we wanted and she was able to find the exact car we wanted at a dealer 80 miles More

by hunter371
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Til Madrigale
March 12, 2022

Efficient, very pleasant and excellent customer service minded professionals from the phone to the showroom. More

by CARLADAY.2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie 5 stars, Joe Baranowski
March 12, 2022

I have bought 2 Nissan Rogue's from salesperson, Til Madrigale. She will back her customers like no other salesperson in the 40 + yrs of buying cars. More

by BD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Til Madrigale
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