RC Hill Mitsubishi-DeLand

Overall the best car buying experience I've had to date. My salesman, Russell Ervast, was knowledgeable about Mitsubishi cars and very professional. There was no pressure while I was at the dealership nor My salesman, Russell Ervast, was knowledgeable about Mitsubishi cars and very professional. There was no pressure while I was at the dealership nor when I left to look at other cars. I drove a couple different models before deciding on the Gallant a week later. Russell even called the day after the sale to let me know I left my sunglasses in my trade. The sales manager seemed to have a sense of humor and didn't subject me to the back and forth grind that I hate. The F&I guy even understood the word NO the first time when he offered me the usual closing extras. I will recommend this dealership to friends. More

We are very pleased with our trade/deal and had a very pleasant experience dealing with the salesman, Steve Richey. He was very personable and quick with responses to our questions. He was a pleasure to d pleasant experience dealing with the salesman, Steve Richey. He was very personable and quick with responses to our questions. He was a pleasure to do business with. The deal was closed quickly and we were on our way. The detailing done to the vehicle was not as good as I expected from a new vehicle purchase. The inside of the vehicle did not look like it was cleaned as it was loaded with dust. I would definately recommend RC Hill and Steve Ritchie. More

Wonderful experience. Mike was very professional and helpful. I would recommend him to our friends when they are buying a new vehicle. He explained the features of our new car and even helped us to in helpful. I would recommend him to our friends when they are buying a new vehicle. He explained the features of our new car and even helped us to input some information and offered us his help in the future if needed. More

Nice Dealership. It has great pricing, and non-pushy, friendly salesman. It was the best experience buying a car that I've had yet. It was very quick and I was out of there very fast. The car that I boug friendly salesman. It was the best experience buying a car that I've had yet. It was very quick and I was out of there very fast. The car that I bought was listed cheapier than any other same model in the area. More

WORKED WITH MIKE GRAY OVER THE INTERNET, MIKE IS UNBELIEVABLE, USUALLY AFTER YOU DRIVE OFF OFF WITH YOUR NEW PURCHASE YOUR TREATED LIKE U NO WHAT BUT I WAS TREATED EVEN BETTER THE 2ND TIME AR UNBELIEVABLE, USUALLY AFTER YOU DRIVE OFF OFF WITH YOUR NEW PURCHASE YOUR TREATED LIKE U NO WHAT BUT I WAS TREATED EVEN BETTER THE 2ND TIME AROUND, A COUPLE OF MINER ADJUSTMENTS THEY PEFORMED WAS A BIG DEAL 2 MY WIFE, THIS MIKE GRAY IS AWSOME AND YES LADIES HE IS HOT, ASK HIM TO SHUFFLE HIS LONG BLONDE HAIR AROUND,DID I DO GOOD TIM??? BUT SERIOUSLY, BEST EXPERIENCE OF YOUR LIFE. C U SOON BOB AND KATHY TARASEK More

We went in looking to see what was available. This was the first dealer we visited. We were very pleased with the product and the knowledge displayed by our salesman. The car was just what we were looki the first dealer we visited. We were very pleased with the product and the knowledge displayed by our salesman. The car was just what we were looking for and the price, although more than we anticipated, was acceptable. We purchased the vehicle and did not go to any other dealers. We love the car. More

Mike was very courteousand new his product. I thought the service was excellent and all involved with the purchase of the car were great to deal with. Mike was enthusiastic, polite, knowledgable, friendly. W service was excellent and all involved with the purchase of the car were great to deal with. Mike was enthusiastic, polite, knowledgable, friendly. Was helpful with helping my mother get in and out of car. Mike went above and beyond. I will recommend Mike and the dealership to anyone I know interested in purchasing a new vehicle. More

I would describe this purchase as a good experience. Our Salesman, Mike Gray, was personable, knowledgeable and quite anxious to please. Others friendly as well. I have not owned a Mitsubishi nor dealt Salesman, Mike Gray, was personable, knowledgeable and quite anxious to please. Others friendly as well. I have not owned a Mitsubishi nor dealt with this dealership before, but anticipate a good experience when I may need service or REPAIRS. More

We are very pleased with our trade/deal and had a very pleasant experience dealing with the salesman, Steve Richey. He was very personable and was a pleasure to do business with. The deal was closed qui pleasant experience dealing with the salesman, Steve Richey. He was very personable and was a pleasure to do business with. The deal was closed quickly and we were on our way. The detailing done to the vehicle was great! More

Purchased new an 06 Lancer Evolution MR. Took extremely good care of it and returned back to RC Hill for all major service. In July on 2010 I took it in for warranty issues before it expired. Major problem good care of it and returned back to RC Hill for all major service. In July on 2010 I took it in for warranty issues before it expired. Major problem was fading clear coat on the hood. I was told that I would have to wait until November 1st to get paint work performed. At the time I also decided to have stone chips repaired on the front bumper and to generally restore the body to like new. There was water spotting on the roof and I asked if it could be polished out. So the date of November 1 was set. All non warranty paint repairs were to be in the 6-7 hundred dollar range, not including what would be covered under warranty. I rented a car across the street at Enterprise for about 9 days while the work was performed. Upon taking my car after having some rough edges on the hood polished out and examining it in the sun I paid for the work and took it. It had a very slick wax coating on it and looked nice. A few days later when I bucket washed it, most of the wax washed off and I immediately noticed a cross hatched sand scratch pattern on the roof. There is also a spot where the buffing wheel burned through the clear coat. In the parking lot of the car wash I could see sand scratch and dark blotches in the hood, as well as a very prominent wavy appearance in the paint. The wax and bright sun had masked poor body work. I know good and bad paint work. I rate this poor. RC Hill's service department has gone a bit down hill since new management took over, and I expressed my opinion of that in telephone calls made to me about my level of satisfaction for my recent visit. I returned the car, expressing my dissatisfaction, and rented another car for several days to get a phone call that nobody at RC Hill Mitsubishi could find any flaws in the work done and to come pick up my car. I composed myself the next morning and spoke to RC Hill after being greeted by the sales manager. I believe I spoke with him for 45 minutes. I expressed my deepest dissatisfaction in the work performed and how much out of pocket money I should have went and spent to get the job done right. The paint work is just terrible. My car needed paint work right off of the lot when first purchased. RC Hill had a body shop manager that performed flawless work. The car looked like it had never been painted. That was on the hood and on the trunk lid. This time around I suspect that it was painted with flaws and hurriedly sanded and repainted. The waviness is very visible yet RC said he can not see anything wrong, and in fact it is a very good paint job. With a straight face he told me that I must have burned through the roof paint myself. But that is why I took the car to a supposed pro. To avoid damage. I'll be out well over $1000 to get the car painted properly now. The hood has to be stripped to bare metal. The roof will need the burn through leveled out and resprayed and then clear coated. I told at least 10 people that RC Hill was a great place to go to buy a car. They were. Not anymore. Those 10 people told 10 others. I take it all back. My car cost over $40k after payments. RC Hill will not get another cent from me. More