RBM of Atlanta - Service Center

Rude. Condescending. Masogynistic. Told me my vehicle would need 4-5 hours to diagnose a loose gas cap. Then went to technician had a word with him. Final Condescending. Masogynistic. Told me my vehicle would need 4-5 hours to diagnose a loose gas cap. Then went to technician had a word with him. Final estimate $1300 worth of work “strongly suggested.” Purchased a $100 gas cap car is perfectly fine. More

It took RBM of Atlanta over 8 weeks to fix one problem and in the process they broke other components. Then they damaged my car and when I complained they said they didn't want my business anymore. I ma and in the process they broke other components. Then they damaged my car and when I complained they said they didn't want my business anymore. I made several calls to the GM, Colin Harrison, who never called me back to try and resolve the situation. Safe to say my experience was a total disaster. More

T thank you Jordan Mendez, roadside technician, for your very prompt and professional service. You are appreciated thank you. very prompt and professional service. You are appreciated thank you. More

I didn't know where to bring my new (to me) Airstream RV on a Sprinter 3500 chassis. I took a chance and I'm so glad I brought it to RBM Atlanta. Both times they did exactly what needed to be done perfec on a Sprinter 3500 chassis. I took a chance and I'm so glad I brought it to RBM Atlanta. Both times they did exactly what needed to be done perfect. Didn't push unnecessary work on me. Just adapted to my crazy schedule and got it done right! The first time! If you have a sprinter, bring it here if you want it done right with no typical dealer xx;) Thank you guys... Joey More

Ronald has taken care of my car for 4 years, and always taken the time to keep me informed. He is knowledgeable, and professional! He makes you feel as if your car is important to him, too!! Kim in the sc taken the time to keep me informed. He is knowledgeable, and professional! He makes you feel as if your car is important to him, too!! Kim in the scheduling department was exceptional in setting up my appointment, walking me through needed forms, and arranging a courtesy driver! Thank you! More

Jordin Mendez (Roadside Technician) got our car going quickly and gave us his recommendation for keeping the battery charged. He was friendly and instructive as he took care of the issue. Highly recommen quickly and gave us his recommendation for keeping the battery charged. He was friendly and instructive as he took care of the issue. Highly recommend this man for his positive attitude and skill. More

Great Service Jordin was my roadside technician and he was very prompt, efficient, and helpful. He went above and beyond to ensure the problem with my car would be Jordin was my roadside technician and he was very prompt, efficient, and helpful. He went above and beyond to ensure the problem with my car would be solved. It was all around a great experience. Thanks Jordin! More

Excellent Dealership My wife bought her first C-class Mercedes Benz several years ago, and was very happy with the car and the dealership. When I needed a new car about 5 My wife bought her first C-class Mercedes Benz several years ago, and was very happy with the car and the dealership. When I needed a new car about 5 years ago, I bought an E-class from them. Shortly thereafter, my wife bought her second C-class. We would not have returned had we not had very good experiences. My vehicle was recently in for repairs. Dennis Phillips has been my service adviser for several years and he is very easy to work with - knowledgable and personable. We will purchase from this dealership again, and are happy to recommend it to others. More

Roadside Assistance Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called w Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called while he was headed to another customer before hand to make sure the timing was good for me. Very pleasant and professional. More

Customer service of Mr.Matt Wheeler My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly fo My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly for Mr. Matt wheeler he went up and beyond the services to help me get my car to where I can get it back to work he was very courteous and patient with me he is so professional all it takes is communication and I really appreciate Mr Matt Wheeler for being hands-on and taking the time out to understand my concerns I thank him so much . More