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RBM of Atlanta - Service Center

Atlanta, GA

3.9
154 Reviews

154 Reviews of RBM of Atlanta - Service Center

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January 18, 2021

I didn't know where to bring my new (to me) Airstream RV on a Sprinter 3500 chassis. I took a chance and I'm so glad I brought it to RBM Atlanta. Both times they did exactly what needed to be done perfec More

by Adventure Van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chatneuff, Shawn McCallum
January 14, 2021

Ronald has taken care of my car for 4 years, and always taken the time to keep me informed. He is knowledgeable, and professional! He makes you feel as if your car is important to him, too!! Kim in the sc More

by dianenew2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald,Kim,Bryan[courtesy driver]
October 06, 2020

Jordin Mendez (Roadside Technician) got our car going quickly and gave us his recommendation for keeping the battery charged. He was friendly and instructive as he took care of the issue. Highly recommen More

by Bill N.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Vaccaro
July 22, 2020

Great Service Jordin was my roadside technician and he was very prompt, efficient, and helpful. He went above and beyond to ensure the problem with my car would be More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordin Mendez
March 04, 2020

Excellent Dealership My wife bought her first C-class Mercedes Benz several years ago, and was very happy with the car and the dealership. When I needed a new car about 5 More

by GADriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Phillips
May 20, 2019

Roadside Assistance Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called w More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordin Mendez
May 13, 2019

Customer service of Mr.Matt Wheeler My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly fo More

by Angel Mathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Matt Wheeler
February 22, 2019

Bad first impressions - service and sales Service: took 2 visits and keeping my car a week each time to resolve issues. Text to Don requesting help understanding CPO E550 yielded this response More

by MB Cabriolet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don Bonura
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

RBM of Atlanta responded

Thank you for taking the time to come in and spend time with our Product Concierge and Dale Harrison. We're so sorry about the initial experience you had and thank you for the opportunity to correct the situation. We hope to continue to earn your business. Sincerely, Your RBM of Atlanta Family

November 04, 2018

Jordin Mendez came out on a Sunday to service my vehicle! I recommend RBM Service technician Jordin Mendez! He came out on a cold Sunday morning to help me unlock my car and get me back on the road safely. R More

by Great customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordin Mendez Roadside Technician
May 16, 2018

Ripoff Was told I needed repairs on my car that were not confirmed by visit to independent service shop. In fact independent shop made repairs not mentioned More

by Poplfool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Roberts
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Poplfool responded

Not going to happen. Will be using another shop for service. Had great relationship with RBM until last two years. Don't trust recommendations, or inability to do certain work. Not worth the trouble

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