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153 Reviews of RBM of Atlanta - Service Center
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January 14, 2021
Ronald has taken care of my car for 4 years, and always taken the time to keep me informed. He is knowledgeable, and professional! He makes you feel as if your car is important to him, too!! Kim in the sc taken the time to keep me informed. He is knowledgeable, and professional! He makes you feel as if your car is important to him, too!! Kim in the scheduling department was exceptional in setting up my appointment, walking me through needed forms, and arranging a courtesy driver! Thank you! More
by dianenew2008
Employees Worked With
Ronald,Kim,Bryan[courtesy driver]
October 06, 2020
Jordin Mendez (Roadside Technician) got our car going quickly and gave us his recommendation for keeping the battery charged. He was friendly and instructive as he took care of the issue. Highly recommen quickly and gave us his recommendation for keeping the battery charged. He was friendly and instructive as he took care of the issue. Highly recommend this man for his positive attitude and skill. More
by Bill N.
Employees Worked With
Brent Vaccaro
July 22, 2020
Great Service Jordin was my roadside technician and he was very prompt, efficient, and helpful. He went above and beyond to ensure the problem with my car would be Jordin was my roadside technician and he was very prompt, efficient, and helpful. He went above and beyond to ensure the problem with my car would be solved. It was all around a great experience. Thanks Jordin! More
by Lauren
Employees Worked With
Jordin Mendez
March 04, 2020
Excellent Dealership My wife bought her first C-class Mercedes Benz several years ago, and was very happy with the car and the dealership. When I needed a new car about 5 My wife bought her first C-class Mercedes Benz several years ago, and was very happy with the car and the dealership. When I needed a new car about 5 years ago, I bought an E-class from them. Shortly thereafter, my wife bought her second C-class. We would not have returned had we not had very good experiences. My vehicle was recently in for repairs. Dennis Phillips has been my service adviser for several years and he is very easy to work with - knowledgable and personable. We will purchase from this dealership again, and are happy to recommend it to others. More
by GADriver
Employees Worked With
Dennis Phillips
May 20, 2019
Roadside Assistance Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called w Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called while he was headed to another customer before hand to make sure the timing was good for me. Very pleasant and professional. More
by Nicole
Employees Worked With
Jordin Mendez
May 13, 2019
Customer service of Mr.Matt Wheeler My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly fo My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly for Mr. Matt wheeler he went up and beyond the services to help me get my car to where I can get it back to work he was very courteous and patient with me he is so professional all it takes is communication and I really appreciate Mr Matt Wheeler for being hands-on and taking the time out to understand my concerns I thank him so much . More
by Angel Mathis
Employees Worked With
Mr. Matt Wheeler
February 22, 2019
Bad first impressions - service and sales Service: took 2 visits and keeping my car a week each time to resolve issues. Text to Don requesting help understanding CPO E550 yielded this response Service: took 2 visits and keeping my car a week each time to resolve issues. Text to Don requesting help understanding CPO E550 yielded this response: “You should be working with the dealership where you bought the car.” Wow incredibly poor customer service. Perhaps RBM General Manager should take a hard look at his shop and start putting himself in the customer’s shoes, cause this place is from the best. More
by MB Cabriolet
Employees Worked With
November 04, 2018
Jordin Mendez came out on a Sunday to service my vehicle! I recommend RBM Service technician Jordin Mendez! He came out on a cold Sunday morning to help me unlock my car and get me back on the road safely. R I recommend RBM Service technician Jordin Mendez! He came out on a cold Sunday morning to help me unlock my car and get me back on the road safely. RBM of Atlanta has excellent customer service in their Roadside Technician Mr. Jordin Mendez. More
by Great customer
Employees Worked With
Jordin Mendez Roadside Technician
May 16, 2018
Ripoff Was told I needed repairs on my car that were not confirmed by visit to independent service shop. In fact independent shop made repairs not mentioned Was told I needed repairs on my car that were not confirmed by visit to independent service shop. In fact independent shop made repairs not mentioned by RBM. Repair prices are 100% more than independent shop. Understand high overhead accounts for higher prices, but 100%? Could understand 30%. Then received e-mail suggesting even more unwed repairs. More
by Poplfool
Employees Worked With
August 29, 2017
Great Communication Ron has always been flexible when communicating with about the status of my car with emails, text, calls and reports. I am never left out of the loop Ron has always been flexible when communicating with about the status of my car with emails, text, calls and reports. I am never left out of the loop about my services. More
by lmcday
Employees Worked With
Ronald Perkins
