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RBM of Atlanta

Atlanta, GA

4.4
836 Reviews
Atlanta's Mercedes-Benz Connection since 1964. Privately Held, family owned and operated. - Sales and service for New Mercedes-Benz, AMG, Sprinter Vans, Pre-owned Mercedes-Benz and Certified Pre-owned Mercedes-Benz. - Visit our new vehicle and used vehicle showrooms and service facilities. - Conveniently located in Sandy Springs. - Great selection of New and Pre-owned vehicles - State-of-the-art service facilities - Convenient service options including Express Service, pick-up and delivery, and much more.
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7640 Roswell Rd

Atlanta, GA

30350

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Showing 836 reviews

July 25, 2019

Professional service and a very smooth transaction! Steve Edwards provided a Ritz Carlton customer service to me, and delivered on his promise. I am so happy to be driving my dream car :) More

by ilona1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
June 24, 2019

Absolutely outstanding experience working with Steve Edwards Have worked with Steve on a number of vehicle purchases and sales. He is always insightful and gives great advice. He was particularly accommodating More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
June 14, 2019

Great Service Sales process easy and professional. Steve was great. Teaching the operation and features clear and thorough, Follow up timely Everything went as s More

by daveharden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
May 20, 2019

Roadside Assistance Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called w More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordin Mendez
May 13, 2019

Customer service of Mr.Matt Wheeler My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly fo More

by Angel Mathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Matt Wheeler
March 31, 2019

As always, RBM meets my expectations and Darren was great! I am an avid Mercedes buyer and have bought for the last 15 years from RBM. Darren was my sales adviser for my recent purchase a few months ago and I More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Scholle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2019

Bad first impressions - service and sales Service: took 2 visits and keeping my car a week each time to resolve issues. Text to Don requesting help understanding CPO E550 yielded this response More

by MB Cabriolet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don Bonura
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

RBM of Atlanta responded

Thank you for taking the time to come in and spend time with our Product Concierge and Dale Harrison. We're so sorry about the initial experience you had and thank you for the opportunity to correct the situation. We hope to continue to earn your business. Sincerely, Your RBM of Atlanta Family

January 31, 2019

Car buying experience I had a great experience. The staff was friendly and vey helpful and accommodating. Don is an awesome salesman. I am also very pleased with the deal I More

by Bev1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bonura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

RBM of Atlanta responded

Welcome to the RBM of Atlanta Family. Thank you for your business and taking the time to share your experience with us.

January 27, 2019

Don't wast your time Please avoid this place at all costs! They will lie to your face and do not follow through on promises. I bought a used car through RBM of Atlanta. More

by MarkH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Stith
January 25, 2019

Steve Edwards is great This was my best car buying experience in 45 years... Steve Edwards is the best I’ve ever dealt with...I could not be more satisfied More

by Jimmy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Edwards
Mar 08, 2019 -

RBM of Atlanta responded

Welcome to the RBM of Atlanta family. Thank you for your business and sharing your experience with us. We appreciate the props.

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