RBM of Atlanta

Jerry is the guy... enjoyed working with him. Efficient process. Very knowledgeable about the car. He talked a lot about service and about being family owned. process. Very knowledgeable about the car. He talked a lot about service and about being family owned. More

It started as a very uneventful purchase but turned into kind of an uneventful little scam. I contacted RBM Atlanta over the internet regarding a 2019 e450 CPO. Got a relatively quick email response from Ry kind of an uneventful little scam. I contacted RBM Atlanta over the internet regarding a 2019 e450 CPO. Got a relatively quick email response from Ryan Lane. We negotiated via a couple of emails, then called each other and I agreed to purchase the vehicle. Ryan told to me that since I wanted the car to be transported, I would not qualify for financing, because financing requires my physical presence in Atlanta. I did not really understand why, because all the other dealerships I talked to were willing to do the financing, but I had the money, so I wired it all to RBM account as soon as all paperwork was signed. As soon as RBM received the money communication stopped. Ryan would not call or email me back for days at a time. Ryan promised to hook me up with a car transporter and disappeared for a couple of days. It did not really matter much, after all, all I needed is the car to be transported to me, not to become friends with Ryan. I called RBM, was transferred to Ryan, he picked up the phone and immediately told me he could not talk because he had customers. Okay, I guess I am no longer a customer. By coincidence next day I found out that I needed to go to Atlanta for business, and I decided to pickup the car myself instead of waiting for a transporter. I emailed and called Ryan asking to get the car and all paperwork ready on a specific day. I did not hear form Ryan and reconfirmed the pickup a day later. He got back to me telling me that we were all set, and the car and paperwork were going to be waiting for me. The day comes, I show up at the dealership, Ryan is not there. Ryan is late. Receptionist calls him, and he shows up a few minutes later. Gets my car, paperwork and finds keys. The car is in great shape, just like advertised. I drive off the lot to find out 30 minutes later that tires are low. Well, this is a CPO car, weren’t tires checked? Apparently not every gas station has an air compressor, but I eventually succeed and get tires filled properly. Get to my destination and start doing research. Apparently, MB has an air compressor in the truck. Oh wait, my car does not have it; it is missing. Call MB customer service line and am told that since the car is CPO it must have an air compressor and tire puncture glue just like a new car. Email Ryan and get a response “Let me look into this for you …. I will update you when I have some updated information for you.” I am still waiting for the update. I went online and bought original MB compressor and tire repair adhesive package for $150.00. Did RBM really need to steal the compressor and glue for the trunk? Are they that desperate? I guess they need $150 more than I do. Will never deal with them again More

Our family has been working with Eric for decades. We appreciate the fact that Eric is a perfectionist, personable, and always attentive to our needs. appreciate the fact that Eric is a perfectionist, personable, and always attentive to our needs. More

I cannot recommend Darren more highly - he actually made the sales process informative and enjoyable. He was thorough, responsive, and attentive to all of our needs. Thanks again, Darren! the sales process informative and enjoyable. He was thorough, responsive, and attentive to all of our needs. Thanks again, Darren! More

I purchased two cars from RBM and Darren assisted me both times. He is very knowledgeable, helpful, and very professional. I look forward to working with him again and would highly recommend him! times. He is very knowledgeable, helpful, and very professional. I look forward to working with him again and would highly recommend him! More

Jan 2021, I purchased a Sprinter van totally online from RBM, which was a new experience for me. Ken Straw was essential in making this a successful purchase. He was my eyes and ears on the ground in Atlant RBM, which was a new experience for me. Ken Straw was essential in making this a successful purchase. He was my eyes and ears on the ground in Atlanta. He was professional, efficient and a pleasure to work with. He was attentive to each important detail. When buying a vehicle, details always are important but especially so for me with this purchase as this Sprinter van will be converted into my full time tiny home. The van was transported 500+ miles to me and arrived as described with no unexpected issues. I couldn't be happier. I wouldn't hesitate to start with RMB when looking for a new vehicle in the future and I would be very pleased to work with Ken again! More

It was an absolute pleasure and blessing working with Rachel at RBM of Atlanta ! She helped me get into the perfect car that met my needs whilst making the entire process quick and painless. i would defi Rachel at RBM of Atlanta ! She helped me get into the perfect car that met my needs whilst making the entire process quick and painless. i would definitely recommend her! And look forward to doing more business with her and RBM of Atlanta in the future. More

Steve is a genuine, honest, quality salesman. After giving me a great value on my C300, I look forward to my next car purchasing experience with him and RBM of Atlanta. giving me a great value on my C300, I look forward to my next car purchasing experience with him and RBM of Atlanta. More

I didn't know where to bring my new (to me) Airstream RV on a Sprinter 3500 chassis. I took a chance and I'm so glad I brought it to RBM Atlanta. Both times they did exactly what needed to be done perfec on a Sprinter 3500 chassis. I took a chance and I'm so glad I brought it to RBM Atlanta. Both times they did exactly what needed to be done perfect. Didn't push unnecessary work on me. Just adapted to my crazy schedule and got it done right! The first time! If you have a sprinter, bring it here if you want it done right with no typical dealer xx;) Thank you guys... Joey More

Ronald has taken care of my car for 4 years, and always taken the time to keep me informed. He is knowledgeable, and professional! He makes you feel as if your car is important to him, too!! Kim in the sc taken the time to keep me informed. He is knowledgeable, and professional! He makes you feel as if your car is important to him, too!! Kim in the scheduling department was exceptional in setting up my appointment, walking me through needed forms, and arranging a courtesy driver! Thank you! More