RBM of Atlanta

My first new car in 17 years. My experience with RBM and Dwight was very positive. I went back several times for test drives, asked a lot of questions, and Dwight was always helpful. I gave Quality of Wor Dwight was very positive. I went back several times for test drives, asked a lot of questions, and Dwight was always helpful. I gave Quality of Work an N/A because I've not had one bit of trouble with my beautiful new Mercedes E550. More

We had an excellent experience at RBM! Steve Edwards did everything he could to find us the perfect car at an incredible price. When we were first car shopping, we visited RBM for one particular car that w everything he could to find us the perfect car at an incredible price. When we were first car shopping, we visited RBM for one particular car that we had seen online. When we returned the next morning, the car had been sold! Steve knew exactly what we liked about the car, and he got creative to find us all of the same features on another car. He honored the price we just missed out on, gave us an incredibly fair trade-in offer, and made sure we were comfortable every step of the way. I highly recommend him and the entire team at RBM and plan to maintain my new relationship with them for a long time. More

Steve Edwards was excellent to work with.This is the second car I have bought from Him. I do a lot of traveling and have very little time to shop...having somebody like Steve makes you feel like you fo second car I have bought from Him. I do a lot of traveling and have very little time to shop...having somebody like Steve makes you feel like you found someone you can depend on for price,service and follow up after the sale! There is never a guarantee you will purchase a vehicle at the same place but he will always get the opportunity! Every thing he said about this vehicle was true and expectations were met. Thank you Doug More

Dwight is a very patient, well informed, and nice man. I would highly reccommend him. He was always ready to drop everything and help me. I drove the cars more than once before I was satisfied with my dec would highly reccommend him. He was always ready to drop everything and help me. I drove the cars more than once before I was satisfied with my decision. He answered every question and demonstrated how everything worked. More

This was the best car buying experience I ever had. Stephen did a great job and I’ll definitely recommend him to my friends. I already posted a recommendation about Stephen and RBM to my Facebook page Stephen did a great job and I’ll definitely recommend him to my friends. I already posted a recommendation about Stephen and RBM to my Facebook page. I plan on having all service done on the car at RBM in the future. More

In every experience I have had with RBM and my service advisor, Amber Fontaine, I left feeling satisfied and valued. Amber and other staff members are friendly but highly professional. They call me by n advisor, Amber Fontaine, I left feeling satisfied and valued. Amber and other staff members are friendly but highly professional. They call me by name, demonstrate high regard for my time, and seem to respect the fact that I not only choose to drive a high quality automobile, but also expect high quality service as well. RBM sets the bar for quality in customer service; they provide a traffic cop to help drivers turn in and out of busy traffic, attractive facilities with the endless supply premium coffee, a pool high-end loaner cars, and of course, the top notch Mercedes-Benz service. More

My late husband and I have been clients/customers of RBM for decades. The 1st car my husband purchased was a 450 SLC 1976. I currently drive a 300 TE wagon , 1988. RBM knows how much I love this car and k for decades. The 1st car my husband purchased was a 450 SLC 1976. I currently drive a 300 TE wagon , 1988. RBM knows how much I love this car and keeps her in great shape! She has over 350,000 miles and I am shooting for a million! She has only been serviced 2 times by another dealership, an oil change in Beverly Hills in 1989, and a $50 part in Baton Rouge , La in 2007. I love their service and attention paid to both me and my car at RBM. I took her in for and oil change and "check-up", told them of some noise at rear of car, and they took it from there. They ALWAYS tell me what is wrong, whether it is important to fix now or later, give me a very fair price, call when they say they will call and my car is ALWAYS ready on time, and washed and clean. I need this type of service experience in my life as it makes my life run smoother! If anything that cannot be fix by RBM or a body shop ever happens, GOD FORBID, I will be back at RBM shopping! They have replaced my engine/ motor, transmission, and many other expensive investments, and I am totally pleased with everything they have done! There are several Mercedes Benz dealerships in my area, but I cannot fathom not going to RBM! From the time you call, to drive in, service, and drive out, the experience is smooth and pleasant! John Ellis , the owner, set a very high bar for the folks who work there and it works!!!!!Thank you RBM for always being there for me even when I call my service rep from Louisiana at 11:00pm for a referral for tow service in a one horse town! They are by far, the BEST of the BEST!!!! Linda Johansson More

MY HUSBAND AND I HAVE OWNED MERCEDES BENZ CARS FOR CLOSE TO 20 YEARS AND HAVE BEEN SO PLEASED WITH THE OVERALL PERFORMANCE OF ALL OF OUR CARS(HIS AND MINE). I WAS IN THE MARKET FOR A CAR BUT ONLY PUT ABOU TO 20 YEARS AND HAVE BEEN SO PLEASED WITH THE OVERALL PERFORMANCE OF ALL OF OUR CARS(HIS AND MINE). I WAS IN THE MARKET FOR A CAR BUT ONLY PUT ABOUT 10,000 MILES OR LESS ON A CAR A YEAR SO I WASN'T SURE IF I WANTED TO INVEST IN A NEW CAR OR NOT. I HAD NEVER PURCHASED A USED CAR BEFORE BUT BEGAN LOOKING ON THE WEB, JUST TO SEE WHAT WAS AVAILABLE. RMB'S WEBSITE WAS EXCEPTIONAL AND CAUGHT MY EYE IMMEDIATELY. I FOUND A LEASED CAR WITH VERY LOW MILES WAS THE COLOR I WAS LOOKING FOR & WAS IN THE PRICE RANGE I WAS INTERESTED IN SO I PUT IN A CALL TO THE DEALERSHIP AND LEFT A MESSAGE. IMMEDIATELY I RECEIVED A CALL BACK FROM STEVE EDWARDS. WE DISCUSSED THE CAR OVER THE PHONE, WORKED ON THE PRICING AND THAT WEEKEND,I DROVE TO ATLANTA TO PICK UP MY CAR. WHEN I GOT THERE, STEVE HAD DONE ALL OF THE NECESSARY WORK. I BASICALLY SIGNED THE PAPERS, WROTE THE CHECK AND DROVE MY CAR OFF OF THE LOT. EVERYONE IN THE DEALERSHIP WAS SO FRIENDLY AND KIND AND WENT OUT OF THEIR WAY TO MAKE ME FEEL COMFORTABLE. WHEN IT IS TIME TO PURCHASE A NEW CAR FOR MY HUSBAND, WE WILL DEFINITELY BE CALLING STEVE AT RBM IN ATLANTA BECAUSE I THINK THAT IS WHAT SATISIFIED CUSTOMERS DO. DONNA STOUT More

I have been an RBM customer for 13+ years, and I have never had a bad experience during that entire time. I have been working with Alex Smith as long as he has been a Service Advisor (8 years?)....and h never had a bad experience during that entire time. I have been working with Alex Smith as long as he has been a Service Advisor (8 years?)....and he has always been superb. Alex is very professional, extremely knowledgeable and thorough. His follow-up is always timely and to the point. In short, Alex always does what he says he will do and in a timely manner. I gave RBM less than a top mark in the "price" category simply because Mercedes "stuff" is always expensive....but you get what you pay for, so no real complaints there. RBM and Alex Smith at top of the line. They are the best. Bill Leslie More

Thoroughly enjoyed working with Gerry to buy a certified CLK350 for my wife. Gerry made the entire process easy and comfortable, and included thoughtful ideas and improvements that enhanced an already gr CLK350 for my wife. Gerry made the entire process easy and comfortable, and included thoughtful ideas and improvements that enhanced an already great car. I plan to work with Gerry later this year in replacing one of our other vehicles. More