RBM of Atlanta

Worst experience ever! I do not recommend this dealership at all. With COVID situation you must be present in a dealership to sign paperwork and take car delivery personaly. at all. With COVID situation you must be present in a dealership to sign paperwork and take car delivery personaly. More

What a wonderful experience of buy a car from RBM ATLANTA I want to shot out to JIM Stagmeier for smooth experience of finding a car i need thank you jim and Team ... I want to shot out to JIM Stagmeier for smooth experience of finding a car i need thank you jim and Team ... More

Kay is an amazing sales rep she goes the extra mile. I really loved working with her on the purchases of my cars I bought from RBM. I appreciate her and her extra mile service!! really loved working with her on the purchases of my cars I bought from RBM. I appreciate her and her extra mile service!! More

I have bought 5 vehicles from Kay Goggins over the past several years. Her experience, knowledge, and professionalism are unmatched in this market! She is a leader in her industry; attentive to her clien several years. Her experience, knowledge, and professionalism are unmatched in this market! She is a leader in her industry; attentive to her client's needs and a pleasure with work with! More

We had a great experience working with Doug on the purchase of our first Mercedes! He was friendly, knowledgeable, and very easy to work with. RBM had the exact car we wanted at a great price. Living purchase of our first Mercedes! He was friendly, knowledgeable, and very easy to work with. RBM had the exact car we wanted at a great price. Living out of state, we made the three-hour drive to the dealership and took the car for a test drive. After the test drive, we had our trade-in appraised and the rest of the purchasing process was seamless and quick. We highly recommend working with Doug and would absolutely purchase another car from RBM! More

Gerry is the best! He is so knowledgeable about the cars and answered all my questions in detail. Extremely professional and helpful. We traded in our older Mercedes for a newer model and couldn't be happie and answered all my questions in detail. Extremely professional and helpful. We traded in our older Mercedes for a newer model and couldn't be happier. Very easy process and Gerry was by our side the whole time. More

Jerry was very professional and we had one of the best car buying experiences ever!! Highly recommend this dealership! Malcolm from finance was excellent also! car buying experiences ever!! Highly recommend this dealership! Malcolm from finance was excellent also! More

Gerry was absolutely amazing! He made my first Mercedes purchase a great experience! If you are looking for an awesome salesman ..HE IS IT! From accommodating and assisting my out of state purchase to maki purchase a great experience! If you are looking for an awesome salesman ..HE IS IT! From accommodating and assisting my out of state purchase to making sure I was taken care of when I arrived! Gerry was at the end of his cell phone every step of the way to make sure that the process was seamless! If you visit RBM of Atlanta, ask for Gerry Mo!! More

Jerry is the guy... enjoyed working with him. Efficient process. Very knowledgeable about the car. He talked a lot about service and about being family owned. process. Very knowledgeable about the car. He talked a lot about service and about being family owned. More

It started as a very uneventful purchase but turned into kind of an uneventful little scam. I contacted RBM Atlanta over the internet regarding a 2019 e450 CPO. Got a relatively quick email response from Ry kind of an uneventful little scam. I contacted RBM Atlanta over the internet regarding a 2019 e450 CPO. Got a relatively quick email response from Ryan Lane. We negotiated via a couple of emails, then called each other and I agreed to purchase the vehicle. Ryan told to me that since I wanted the car to be transported, I would not qualify for financing, because financing requires my physical presence in Atlanta. I did not really understand why, because all the other dealerships I talked to were willing to do the financing, but I had the money, so I wired it all to RBM account as soon as all paperwork was signed. As soon as RBM received the money communication stopped. Ryan would not call or email me back for days at a time. Ryan promised to hook me up with a car transporter and disappeared for a couple of days. It did not really matter much, after all, all I needed is the car to be transported to me, not to become friends with Ryan. I called RBM, was transferred to Ryan, he picked up the phone and immediately told me he could not talk because he had customers. Okay, I guess I am no longer a customer. By coincidence next day I found out that I needed to go to Atlanta for business, and I decided to pickup the car myself instead of waiting for a transporter. I emailed and called Ryan asking to get the car and all paperwork ready on a specific day. I did not hear form Ryan and reconfirmed the pickup a day later. He got back to me telling me that we were all set, and the car and paperwork were going to be waiting for me. The day comes, I show up at the dealership, Ryan is not there. Ryan is late. Receptionist calls him, and he shows up a few minutes later. Gets my car, paperwork and finds keys. The car is in great shape, just like advertised. I drive off the lot to find out 30 minutes later that tires are low. Well, this is a CPO car, weren’t tires checked? Apparently not every gas station has an air compressor, but I eventually succeed and get tires filled properly. Get to my destination and start doing research. Apparently, MB has an air compressor in the truck. Oh wait, my car does not have it; it is missing. Call MB customer service line and am told that since the car is CPO it must have an air compressor and tire puncture glue just like a new car. Email Ryan and get a response “Let me look into this for you …. I will update you when I have some updated information for you.” I am still waiting for the update. I went online and bought original MB compressor and tire repair adhesive package for $150.00. Did RBM really need to steal the compressor and glue for the trunk? Are they that desperate? I guess they need $150 more than I do. Will never deal with them again More