RBM of Atlanta

I am still extermely pleased with the level of service that I recieve at RBM and specifically with the service expertise of Curt Cunningham. Curt has helped me maintain numerous Mercedes over the years an that I recieve at RBM and specifically with the service expertise of Curt Cunningham. Curt has helped me maintain numerous Mercedes over the years and lately his work has been top notch on my AMG SL 55. Every time I take my car to Curt, I know quality work will be performed and I drive away with confidence. My main reason for coming to RBM vs the Buckhead dealer for service is due to my trust in Curt! Brian Ellis More

Steve greeted us as we walked into the dealership.. He showed us the complete range of second hand Mercedes and helped us to the realization that a new 2012 vehicle was a much better buy than saving a cou showed us the complete range of second hand Mercedes and helped us to the realization that a new 2012 vehicle was a much better buy than saving a couple of thousand on a 2010 or 2011 model. We walked away extremely happy with our choice of a fully equipped Diesel powered E350. Steve was friendly, helpful but not pushy, a real benefit to the RBM Dealership. More

I really can not say enough wonderful things about Dennis Phillips. As I enter the service center and see his smiling face, always, I feel at ease and I know my car will be taken very, very good care of. D Phillips. As I enter the service center and see his smiling face, always, I feel at ease and I know my car will be taken very, very good care of. Dennis is by far THE BEST OF THE BEST!!!!! I am a blond, blue eyed woman who has experienced nightmares when it comes to having my cars worked on but with RBM and Dennis I have only felt as if I were a member of their family. They always, always take care of me and my car. I would highly recommend anyone using RBM and wonderful Dennis Phillips!!!!! More

I have been a customer at RBM of Atlanta since 2008. I truly enjoyed working with Shawn McCallum on all my service needs during this time. His knowledge, work ethic, attitude and style made him an except truly enjoyed working with Shawn McCallum on all my service needs during this time. His knowledge, work ethic, attitude and style made him an exceptional person to work with. Shawn always took an initiative to resolve problems and deliver results that exceeded expectations, usually within a very tight time-frame. He is a great asset to a great dealership, and one of the main reasons why I will be returning there to purchase my next vehicle. More

I've used RBM since we bought our first Mercedes from them in 1985. I've been fortunate to have been served by the same service advisor all these years. I like his honesty; he tells me whether a repai them in 1985. I've been fortunate to have been served by the same service advisor all these years. I like his honesty; he tells me whether a repair needs to be made right away or if it's something that isn't urgent. I've never felt RBM tries to sell me service that I don't need. Likewise, their sales staff is knowledgeable and a pleasure with whom to deal. I think the service charges, while not inexpensive, are competitive and I leave knowing the car has been serviced right the first time. More

amber is one of the best folks i've worked with in any dealership- i've known her for years and this is the 2nd car she has worked service with me on- always looking out for me- this dealership has come f dealership- i've known her for years and this is the 2nd car she has worked service with me on- always looking out for me- this dealership has come far in its customer service, but i've always found the quality to be top notch. their pricing especially in past couple years seems more competitive than ever and they have great specials. i'm always zipping in and out and always have a loaner ready for me. every person i've spoken with appears to care and are service oriented. thank you for taking care of my vehicles- More

Having a quality relationship with a service representative is more important than with the sales department. I rely on Alex Smith with RBM to provide predictable and appropriate service. My h representative is more important than with the sales department. I rely on Alex Smith with RBM to provide predictable and appropriate service. My habit has been to keep my cars for 250,000 miles. I credit proper and timely maintenance with being able to get so many miles in Atlanta traffic. I always leave RBM feeling that Alex was a good advocate for my vehicle's long term potential. He enables a service appointment conducive to my schedule and I have never felt he oversold services not needed. Alex is forthcoming with advice when some potential service can be delayed or be made more affordable by a special offering from the dealership. I buy Mercedes automobiles for the dependability, durability and ease of ownership. RBM and specifically Alex Smith have consistently met my expectations. More

When I walked into RBM of Atlanta five years ago, I was When I walked into RBM of Atlanta five years ago, I was going through a serious transition in my life, and needed a car. The staff of RBM welcome When I walked into RBM of Atlanta five years ago, I was going through a serious transition in my life, and needed a car. The staff of RBM welcomed me with enthusiasm, and when I was introduced to Steve Szczupak, the uncertainty I was feeling went away immediately. His warm welcome, concern and knowledge of the Mercedes products helped me make the decision to purchase my 2005 C230 Kompressor. During the past five years, Steve has kept in touch with me to find out how I was doing and how my vehicle had been performing. It has and still is serving me well because of the fine service provided by RBM. I recently made the final payment on my vehicle, and I wish to thank Steve Szczupak and the fine staff of RBM for a wonderful experience. With Appreciation, Lisa Brown More

My car stopped dead in the middle of rush hour traffic on I-285 in Atlanta and had to be towed. I was told my car was being towed to RBM. The ordeal had left me frantic and not being from Atlanta, I had no I-285 in Atlanta and had to be towed. I was told my car was being towed to RBM. The ordeal had left me frantic and not being from Atlanta, I had no idea where or what RBM Atlanta was. Early the following morning John Remakis called. He introduced himself in a friendly, professional manner and calmed my fears by telling me not to worry, that the car was in good hands and RMB would take care of it. In subsequent calls, John kept me apprised of the cause of the car's problem, the cost of repairs, and the length of time for repairs. In each conversation, he was polite, knowledgeable, professional and instructional - never talking down to me - and answered every question I had, no matter how inconsequensial it may have seemed to him at the time. Again, he calmed every fear and hesitation I had about the car. When I arrived to pick my car up, John came to the reception area to greet me personally and to explain the work done on the car and the costs. The car was ready before the time it had been promised which allowed me to miss the rush-hour traffic out of Atlanta. What had begun as a frightening ordeal quickly turned into a pleasant experience, in large part to John Remakis III. I cannot thank him enough for his help. Afterall, I am not a resident of Atlanta nor a regular customer of RMB. After this experience, however, I will definitely recommend RMB Atlanta to friends and family and if I have to opportunity to purchase another MB, I will definitely consider RMB Atlanta. More

Personal service. Those two words describe the relationship that provides the reason that we have purchased FIVE cars from RBM. Kay is the perfect salesperson. She gets us the right product at the relationship that provides the reason that we have purchased FIVE cars from RBM. Kay is the perfect salesperson. She gets us the right product at the right price without hassling us with xx marketing techniques. She has learned what we like and does not try sell us something we don't want. Bob makes sure that he explains everything that has to be done with the cars to repair or maintain them and gets it done in the fastest time possible. Both of these people are the reason we keep coming back to RBM. More