RBM of Atlanta

Charlie was great to work with. He didn't use any pressure tactics on us and was very knowledgeable about the available used inventory. He made our car purchase an excellent one! pressure tactics on us and was very knowledgeable about the available used inventory. He made our car purchase an excellent one! More

I always have a wonderful experience at RBM of Atlanta! My service advisor, Dennis Phillips was attentive to my questions and service needs. Additionally, the work was performed well and timely on both Me My service advisor, Dennis Phillips was attentive to my questions and service needs. Additionally, the work was performed well and timely on both Mercedes. This visit was short and sweet, so I waited in the comfortable seating area, but many times, if prolonged work, I have taken a loaner car. I will definitely return to RBM of Atlanta. More

Purchased GLK350 in March 2013; Fabulous experiences at RBM!. Kyrus was very patient while I decided what Mercedes I wanted and then one I decided on the model; worked extremely hard to located the car t RBM!. Kyrus was very patient while I decided what Mercedes I wanted and then one I decided on the model; worked extremely hard to located the car that best fit the options that I requested. I needed AWD and a towing pkg. and not a lot of the other stuff. He did it!! The day I came to pick up the car and sign the papers- was a very pleasant and speedy experience. Dealership provided snacks and drinks for customers (always helps when kids are involved!) Kyrus Frames had all the paperwork organized and I was in and out in no time! Thanks for making the purchase of my dream car a reality! More

Dennis Phillips is an excellent Service Advisor for RBM Atlanta. He's very friendly, professional and consistent. Dennis always makes time for his customers no matter how busy he may be any given day. Denn Atlanta. He's very friendly, professional and consistent. Dennis always makes time for his customers no matter how busy he may be any given day. Dennis is the only Service Advisor I allow to handle my car.......I have been with Dennis for over 6 years just because of the Excellent Customer Service he gives!!!! RBM Atlanta is very luck to have Dennis on they're team! More

I've been extremely pleased with my service experience, especially my Advisor - DENNIS PHILLIPS - for almost ten years. He is always my advocate and goes out of his way to provide a very pleasi experience, especially my Advisor - DENNIS PHILLIPS - for almost ten years. He is always my advocate and goes out of his way to provide a very pleasing customer experience while always resolving the very few minor issues I've had with my vehicle. I also know that when I call Dennis, it usually means getting me in no later than the next day. It is by far the best customer service experience I've ever had since I owned my first car in 1969. More

I bought my first Mercedes just over 9 years ago. Jerry Peek got me a great deal. Dennis Phillips takes care of my car when I stop in to express service and Shawn McCallum handles my car's needs in the reg Peek got me a great deal. Dennis Phillips takes care of my car when I stop in to express service and Shawn McCallum handles my car's needs in the regular service department. Everyone at RBM is fantastic. All of these guys go out of their way to makes sure I'm satisfied. Not only are they top notch professionals, they're great guys too. RBM is the place to buy a Mercedes and have it serviced. Thanks guys! Eddie Reece More

I have had the pleasure of working with Eric Koenigsberg on 3 occasions since 2007 on leasing Mercedes-Benz vehicles. My most recent lease agreement has been indeed the most rewarding. Eric knows me and my on 3 occasions since 2007 on leasing Mercedes-Benz vehicles. My most recent lease agreement has been indeed the most rewarding. Eric knows me and my preferences. He is patient and ever interested in ensuring that my vehicle provides all of my needs and most, if not all, of my wants. At my last visit, I referred to him as "Eric, the magnificent" because of his expansive knowledge about the vehicles, his sensitivity to my evolving needs as a consumer, and his keen ability to 'make it all happen' almost seamlessly . He has truly earned my loyalty as a customer. And, I absolutely love my new GLK sport vehicle. Kudos to Eric Koenigsberg and RBM of Atlanta for superior service. Sincerely, Michaele L. Brown,MD Medical Director Family Physician Center More

I went to RBM to purchase my 3rd MB from Gerry and the staff. Gerry answered all my questions about the 2012 S550 and patiently went through all the new improvements - and there are quite a few. He went o staff. Gerry answered all my questions about the 2012 S550 and patiently went through all the new improvements - and there are quite a few. He went out of his way to make sure I had all the information I needed and didn't waste my time with a prolonged negociating process. We went through all the numbers and he had facts to back up everything I wanted more detail on. Even after the purchase Gerry has been very helpful in providing me with additional instructions on the many features of the vehicle. When I call Gerry for additional after market support I never feel like I'm intruding , even though he's already made the sale. You can't go wrong with Gerry. Tom handled the business/finance end flawlessly. It was quick, painless and the terms were very good. This is just what you want from a premium auto dealer. Thanks Gentlemen. More

WOW! This has been the most enjoyable car buying WOW! This has been the most enjoyable car buying experience I have ever had. From the time that I entered the facility I was treated with class and WOW! This has been the most enjoyable car buying experience I have ever had. From the time that I entered the facility I was treated with class and a genuine sense of caring. When I returned to test drive and purchase the car I had chosen, Colin provided all of the details associated with the car and offered assistance in financing. A couple of days later Colin and I had arranged a time for me to take possession of the car and true to his word, the car was ready and waiting just as promised. Before departing, Colin took the time to go over all of the features and provided me with a contact number to reach him directly should I have any further questions or concerns. As it turns out, I did have a concern about the SD card not working in the radio. Within hours Colin responded with the detailed answer that corrected my issue. On another occasion, I called Colin to let him know that the trunk was not operating properly and I had accidentally damaged the fuel door. Colin set up the service and had the trunk and fuel door repaired. I was bracing my wallet, but to my surprise, there was no cost for the trunk and minimal cost (less than what was quoted) for the fuel door and the service was completed at the time that was originally promised! With first class PLUS service throughout my experience with Colin and the RBM staff, I would recommend the RBM dealership hands down. No one else has even come close! Colin, you rock! More

We decided to trade our 2007 Mercedes GL450 and because we had purchased it at RBM Atlanta, and because we had previously had a good relationship with the sales department and service center, we were inter we had purchased it at RBM Atlanta, and because we had previously had a good relationship with the sales department and service center, we were interested in talking with them first. Kyrus Frames was the representative sales person who handled our visit and subsequent purchase of our new 2013 GL450. We could not have been more pleased with the service we received and the excellent communication with Kyrus, along with his willing and outgoing personality. Kyrus' patience with all of our questions or concerns made the process , including the paperwork, as easy as it could be. If we have occasion in the future to buy or look at another vehicle, we will certainly come back to visit RBM Atlanta and Kyrus Frames. Sincerely, Robert and Catherine James More