RBM of Atlanta

Recently, I decided to extend myself and carry through with a long standing dream that I have had regarding a recreational vehicle and the ability to travel the open road in somewhat of a gypsy fashion. with a long standing dream that I have had regarding a recreational vehicle and the ability to travel the open road in somewhat of a gypsy fashion. After a significant amount of research, I decided that most production "RV's" did not suit my needs and desires of fuel efficiency combined with a spacious, open, yet utilitarian floor plan. Thus, I choose to purchase the largest production Sprinter cargo van that Mercedes has produced and have it outfitted to my design specifications. This decision was not a small one for me as I knowingly accepted a debt obligation that would be extended for over a decade! With such a commitment, it is not unusual for one's brain to second guess itself and vacillate to exhaustion. I share this, because the sales people I interacted with at RBM of Atlanta, helped make my decision easier. Being very knowledgeable with their product and its many options as well as the potential mistakes inherent in such an undertaking, they objectively helped steer me in an unpretentious manner. In addition, several incidents arose which involved a considerable investment of time and energy on behalf of my sales person, Kyrus Frames. He took a personal interest in me and went over and above the typical business relationship between buyer and seller. His care really did impress me and give me hope that business and corporate America will perhaps, one day rise beyond mere transactional relationships to ones predominated by authentic care and human concern. This is no small vision, yet essential, I believe to our collective future. I am happy to share and report that the care I received from the people at RBM of Atlanta, was a step in this direction. More

Charlie assisted me in my recent lease of the 2014 C250. He had previously sold me my previous E320 back in 2000. I sought Charlie out when I made up my mind to lease the new car because of my previous plea He had previously sold me my previous E320 back in 2000. I sought Charlie out when I made up my mind to lease the new car because of my previous pleasant experience. Charlie is extremely easy to work with. The whole process is smooth and free of any pressure. He does his best to get you the best deal that you can afford. Always a pleasure to do business with him and RBM. More

Pam Knoles is simply superb. She supervised the service of both my cars. She is extremely thorough and listens (a rare quality). As a customer you know that she is doing the best for you and has your inter of both my cars. She is extremely thorough and listens (a rare quality). As a customer you know that she is doing the best for you and has your interest at heart. I am very pleased with the quality of service that I received. Pam is a true pleasure to work with. More

My husband and I love this dealership. We recently purchased our third vehicle through Eric. He is just a class act. We had a wait period due to ordering a 2014 E550 that wasn't even in production ye purchased our third vehicle through Eric. He is just a class act. We had a wait period due to ordering a 2014 E550 that wasn't even in production yet. Eric kept us in the loop from the moment we ordered the vehicle until the day it arrived. Eric met with me personally to go through all the dynamics the of the car, and make sure everything was set to my liking. He's also always been there to assist with any repairs or service appointments over the years. He's a hand's on, caring professional. We would, and have, recommended Eric and RBM to anyone we know that may be interested in a Mercedes. More

Fantastic experience. They were able to offer the vehicle I wanted at a competitive price. I will definitely refer my colleagues and friends to this dealer in the future. vehicle I wanted at a competitive price. I will definitely refer my colleagues and friends to this dealer in the future. More

The buying experience was of a consultative nature, and therefore painless. Mr. Rick Robbins walked us, patiently, through car's features and benefits, with no pressure. We picked the car up and were blo therefore painless. Mr. Rick Robbins walked us, patiently, through car's features and benefits, with no pressure. We picked the car up and were blown away by its body and ride. Mr. Robbins walked us through car's tech features which gave us a great jump start on learning its great tech features. He periodically checks in with us about car, which is a plus. RBM staff we came into contact with was most courteous and helpful. We look forward to having our car serviced at RBM of Atlanta. And thank Mr. Rick Robbins for a great buying experience. More

I recently purchased a new Mercedes CLA from RBM of Atlanta and had a great sales experience with Kyrus Frames and finance manager Tom Ahern. Kyrus was very detailed in going over all the features of t Atlanta and had a great sales experience with Kyrus Frames and finance manager Tom Ahern. Kyrus was very detailed in going over all the features of the car especially since it was a brand new product for Mercedes. Kyrus was extremely helpful on helping me build my car from scratch and was extremely patient as I had several questions since I hadn’t seen the car in person and just over the internet. He delivered on all his promises and any future vehicles I purchase will definitely be with RBM and Kyrus Frames. Tom Ahern explained all my finance options with me and was very helpful in explaining the different service packages that Mercedes offered. I never felt rushed as I had several questions and for the first time I left a dealership feeling very good about the purchase I made. More

We purchase our first Mercedes Benz in 1980 - a 240D. Since then we have purchased many vehicles with Jerry Peek as the sales representative. Jerry knows the products he sells, the processes established Since then we have purchased many vehicles with Jerry Peek as the sales representative. Jerry knows the products he sells, the processes established by RBM, and how to navigate through the desires of his customers. If you are upside down on a vehicle, Jerry can help. If you want special packages on a vehicle, Jerry always locates that special vehicle for us. Besides being a great sales person, Jerry is a real person with compassion and feelings. He makes purchasing or leasing a vehicle pleasurable. Thank you Jerry for using your talents to help make our dreams come true. More

I had bought a new M5 while waiting for Mercedes to bring out the C63AMG A507. I was not happy with the M5 seat and electronics. A friend recommend I contact Jerry Peak at RBM. I had bought a GLK for a daily out the C63AMG A507. I was not happy with the M5 seat and electronics. A friend recommend I contact Jerry Peak at RBM. I had bought a GLK for a daily driver months earlier but had no follow up from that dealer. I arrived after hours at RBM and Jerry waited for me to get there. In spite of being lateJerry took his time to walk me thru the choices and found they had the perfect 2014 C63 in stock. I asked him to call me the next day with a trade in offer since I had not driven the M5 to the Dealership. He got with the used car manager on the spot and made an offer which was very reasonable since I was expecting alot of loss since the M5 was new. I bought the car and took the M5 in the next day. After a couple of minutes Jerry confirmed the dealership offer the night before and the deal was done. The purchase process took minutes and was a pleasure. Jerry had told the Finance folks I did not want to spend alot of time since I was paying a cash difference. I have bought alot of cars thru the years but this was the most fun experience I have ever had. . More

I was very impressed with this dealership and the two salesmen I worked with - Jerry Peek and Rick Robbins. They both exceeded my expectations and weren't pushy like some salesmen at other dealerships. T salesmen I worked with - Jerry Peek and Rick Robbins. They both exceeded my expectations and weren't pushy like some salesmen at other dealerships. They are both very knowledgeable about the cars and were able to answer all of my questions. I am very happy with my car buying experience and my new car! More