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RBM of Atlanta

Atlanta, GA

4.5
843 Reviews
Atlanta's Mercedes-Benz Connection since 1964. Privately Held, family owned and operated. - Sales and service for New Mercedes-Benz, AMG, Sprinter Vans, Pre-owned Mercedes-Benz and Certified Pre-owned Mercedes-Benz. - Visit our new vehicle and used vehicle showrooms and service facilities. - Conveniently located in Sandy Springs. - Great selection of New and Pre-owned vehicles - State-of-the-art service facilities - Convenient service options including Express Service, pick-up and delivery, and much more.
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7640 Roswell Rd

Atlanta, GA

30350

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Showing 843 reviews

May 13, 2024

Michael Carvajal was extremely helpful; and available when I had to seek another vehicle. I really appreciate that he reached out to me when I took my vehicle in for service. I was able to connect direc More

by DEW
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Carvajal
April 23, 2024

Jordin Mendez brought a new battery to my car and replaced it onsite. He communicated very well with me about what time he would be there and asked questions in advance that helped determine if i wo More

by bbh
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordin Mendez, Jennifer
March 24, 2024

Great customer service! Darren knows and exceeds the customer needs. Darren was flexible and provided different vehicles alternatives. No pressure in the sales process. More

by Diego
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Darren Scholle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Eric is a terrific ambassador and representive of RBM and MB USA. Our perception of RBM is based exclusively on our interaction with Eric. More

by michael.golden
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Koenigsberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

I bought a CPO E450 cabriolet in October 2023. Just a great experience all around. Marcelo was a delight to work with, very helpful but not pushy. He made me feel totally comfortable throughout More

by Brentbsiler
Recommend Dealer
Yes
Employees Worked With
Marcelo Guevara
November 03, 2023

They have always provided me with excellent customer service - and gone above and beyond my expectations! More

by devonyac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordin Mendez
October 23, 2023

This is my 5th Benz and I find I don't have enough words to express the level of satisfaction that I experienced with Joey C. His product knowledge, intelligence, sales acumen, follow-up and availability co More

by CECIE A
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Taylor Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Cocchiarella
September 05, 2023

I had a great experience with Zulema. The sale was very smooth. The best part was that Zulema was never pushy and that made us very comfortable. Good job Zulema!! More

by ricardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulema
August 27, 2023

Two weeks ago I made an offer on a CPO. Not even a courteous response. What a nothing burger dealership. More

by bogeyriley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

bogeyriley responded

The only time Ryan spoke to me after my original inquiry, was when I initiated the call. Otherwise, it was radio silence. The Mercedes Benz web site estimated my trade in value to be $31,000. Your offered trade in was $25,000. Apparently, you prefer to keep used cars on your lot, rather than sell them. Have your sales manager give me a call if he has an interest in selling. Thank you, Riley

July 29, 2023

Communication problems in Used Car sales with internet sales and regular sales not very good More

by Djjarrett7
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Collins
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