RBM of Atlanta

poor customer service I was looking for CPO and worked with Don. I did my paper work and deposited initial amount, but for some reasons I had to withdraw and when I approac I was looking for CPO and worked with Don. I did my paper work and deposited initial amount, but for some reasons I had to withdraw and when I approached the this salesman after 2 weeks, The response is really bad.~"We are not interested in moving forward with you and no need to contact us any further". keep up the good work! More

We got our pre-owned, Certified E350 several years ago. It is time again to for another Mercedes-Benz and Steve Edwards is our choice. Top Salesperson in Pre-Owned Certified: 18 out of the last 20 years i It is time again to for another Mercedes-Benz and Steve Edwards is our choice. Top Salesperson in Pre-Owned Certified: 18 out of the last 20 years is impressive. What struck me is who Steve Edwards is outside of work. He has a Special Needs child and with a tracking system to assist keeping the vulnerable safe, he is active in his community to help others. As our parents age, we all might look at such a system. I value Steve’s selflessness and innovation in his character and that he gives back! We need to support others who go above and beyond and continue to do “what is right” when no one is looking. It is also nice that Steve is a Native Atlantan; Go ATL. Steve Edwards is our Mercedes-Benz person. Kudos to Steve. Well done! More

Steve Edwards ROCKS! I have purchased 5 vehicles from Steve and it has always been a fabulous experience. He has always provided us with superior customer service and gui I have purchased 5 vehicles from Steve and it has always been a fabulous experience. He has always provided us with superior customer service and guided us in selecting the perfect vehicle for our family. This is the #1 reason I buy Mercedes cars from RBM. More

Professional We have been a client of Eric for 14 years and now 7 cars...he is awesome in every level one could expect...and RBM is a great dealership. We have been a client of Eric for 14 years and now 7 cars...he is awesome in every level one could expect...and RBM is a great dealership. More

Professional service and a very smooth transaction! Steve Edwards provided a Ritz Carlton customer service to me, and delivered on his promise. I am so happy to be driving my dream car :) Steve Edwards provided a Ritz Carlton customer service to me, and delivered on his promise. I am so happy to be driving my dream car :) More

Absolutely outstanding experience working with Steve Edwards Have worked with Steve on a number of vehicle purchases and sales. He is always insightful and gives great advice. He was particularly accommodating Have worked with Steve on a number of vehicle purchases and sales. He is always insightful and gives great advice. He was particularly accommodating for this purchase as we were on a tight timeline. He completed all the pre work for purchase ahead of time. During our review he presented us with a number of different alternatives that were all very attractive. More

Great Service Sales process easy and professional. Steve was great. Teaching the operation and features clear and thorough, Follow up timely Everything went as s Sales process easy and professional. Steve was great. Teaching the operation and features clear and thorough, Follow up timely Everything went as smoothly as possible More

Roadside Assistance Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called w Roadside assistance by Jordin Mendez was great! He provided great customer service and worked very fast to get my flat tire replaced. He even called while he was headed to another customer before hand to make sure the timing was good for me. Very pleasant and professional. More

Customer service of Mr.Matt Wheeler My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly fo My experience with RBM of Atlanta I want to start off by saying I am grateful for everyone who assisted me while I was there my comment is mostly for Mr. Matt wheeler he went up and beyond the services to help me get my car to where I can get it back to work he was very courteous and patient with me he is so professional all it takes is communication and I really appreciate Mr Matt Wheeler for being hands-on and taking the time out to understand my concerns I thank him so much . More

As always, RBM meets my expectations and Darren was great! I am an avid Mercedes buyer and have bought for the last 15 years from RBM. Darren was my sales adviser for my recent purchase a few months ago and I I am an avid Mercedes buyer and have bought for the last 15 years from RBM. Darren was my sales adviser for my recent purchase a few months ago and I can say he is the best sales adviser I have ever had. I typically deal with another sales person at RBM, but this time I decided to try someone knew as I wasn't getting the response from my old adviser and didn't want to keep waiting. I am glad I made the change. Darren has passion for cars and for the brand - I know a lot about cars, specifically Mercedes and I expect my adviser to know as much if not more than me, but more than that I want them to have the same passion I do for the brand, and Darren does. He was great, I recommend seeking him out specifically as hes a great person, and a great adviser! He was so good I brought in my wife as well as she was due for a car, she loved him as well. Great job to RBM for bringing on Darren! More