RBM of Atlanta

I returned here to buy my next Mercedes because of the excellent service department. My service advisor, Blake, is outstanding. The purchase process with Oscar Cruz was transparent. I didn't have to ha excellent service department. My service advisor, Blake, is outstanding. The purchase process with Oscar Cruz was transparent. I didn't have to haggle about the price. An added benefit was the concierge who took me through the car features and technology after purchase. I highly recommend the dealership based on my experience. More

HORRIBLE. THE ABSOLUTE WORST CUSTOMER SERVICE EVER. I HAD A REOCCURING ISSUE WITH MY G550 SINCE I'VE OWNED IT. THE VEHICLE HAD THE SAME ISSUE PRIOR TO ME PURCH THE ABSOLUTE WORST CUSTOMER SERVICE EVER. I HAD A REOCCURING ISSUE WITH MY G550 SINCE I'VE OWNED IT. THE VEHICLE HAD THE SAME ISSUE PRIOR TO ME PURCHASING THE VEHICLE. WHEN I CONTACTED RBM, THEY BASICALLY THREW THEIR HANDS UP IN THE AIR AND SAID "SORRY. DON'T KNOW WHAT TO TELL YOU." THEY WERE ONLY CONCERNED WITH DENYING CULPABILITY; NOT THE EXPERIENCE OF THE CUSTOMER OR STANDING BEHIND THEIR PRODUCT. More

I have brought in my 2015 GL450 that I bought new and I brought it in to your service center. It has been in there two times in the last two weeks and it has not been fixed. I want it fixed or give me some brought it in to your service center. It has been in there two times in the last two weeks and it has not been fixed. I want it fixed or give me something in return to go towards a different car! I am tired of going to my car and it is totally dead. It has had a new alternator and battery to the tune of 3200.00 dollars. I can not rely on it! More

Jordan Mendez, Roadside Technician, assisted me yesterday. My car would not crank, and my battery had died. Jordan provided me with a new battery. He was prompt, courteous, and provided me the s yesterday. My car would not crank, and my battery had died. Jordan provided me with a new battery. He was prompt, courteous, and provided me the service I needed. He also gave me information on the battery as well as my car. More

I have purchased 5 Mercedes from Steve dating back to the early 2000. He is the best of the best and you will always feel special and appreciated through the process. Thank you Steve for another Great Expe early 2000. He is the best of the best and you will always feel special and appreciated through the process. Thank you Steve for another Great Experience!!! More

Traded and bought two cars. Don was very responsive and great to work with. Easy for us to recommend him! Don was very responsive and great to work with. Easy for us to recommend him! More

Though living in Florida, I found the perfect car at RBM of Atlanta and contacted Don Bonura to see how I could be confident in buying the car remotely. After taking on the phone and understanding their buy of Atlanta and contacted Don Bonura to see how I could be confident in buying the car remotely. After taking on the phone and understanding their buying process, my confidence level increased and upon arrival at the dealership a few days later, my expectations were exceeded. The car was in pristine condition and the sales staff could not have been better. Needless to say, I would recommend RBM of Atlanta to anyone. More

Probably the easiest and most satisfactory purchase I have ever made! I found my 2018 C300 convertible in the front lot of the Sandy Springs RBM Dealership and hadn't been looking for 2 minutes when Ste have ever made! I found my 2018 C300 convertible in the front lot of the Sandy Springs RBM Dealership and hadn't been looking for 2 minutes when Steve Edwards came to my rescue. He answerred my every question before I even asked them and, within 20 minutes, he and I were in the car taking a test drive. Before leaving the Dealership 30 minutes later, I was already comtemplating how long it would take to call it mine. The next day, I was in Steve's office signing papers, driving out and calling the car "my own!" More

We recently purchased a Mercedes GLS from RBM and were absolutely thrilled with the level of excellence. From the front door to driving home in our new car we talked about how well executed the process wa absolutely thrilled with the level of excellence. From the front door to driving home in our new car we talked about how well executed the process was. Our sales representative answered our questions, offered information, guided us through our options but never once did we feel sold to. We felt we had a partner helping us make a decision. The purchase experience was smooth and well managed. Everyone knew their role. Everyone handed off to the next person smoothly. On the day we picked up the car the paperwork was quick and easy. There weren't any hurdles we didn't expect. The actual delivery of the car itself was flawless. We were instructed as to all the features and allowed time to look around and ask questions. We never felt rushed, even though it was the end of the day. On the way home we laughed about how much we were looking forward to buying our next Mercedes. More