RBM of Atlanta

My experience with the finance team at RBM of Atlanta, Inc. Mercedes Benz was extremely disappointing and unprofessional. After clearly discussing and agreeing on which bank my credit would be run thro Inc. Mercedes Benz was extremely disappointing and unprofessional. After clearly discussing and agreeing on which bank my credit would be run through, Casey, the finance representative, ran my credit with a completely different bank without my consent. When it came back declined, no explanation was provided. Instead, I was immediately pressured to put more money down, despite having a 720 credit score. Casey then attempted to run my credit a second time after I clearly stated no. When David, the sales manager, came out, there was no empathy or attempt to resolve the issue. The conversation started with, “Well, you did fill out the credit application,” implying that gives them permission to run credit wherever they choose. That expectation was never discussed or disclosed. Casey was rude, dismissive, and unable to explain why any of this occurred. As a Mercedes owner, I expected transparency and professionalism. Instead, the finance department completely damaged what should have been a premium buying experience. More

Eric was very helpful when I purchased my car. Eric and the Finance Dept. made the process so quick and pain free. Eric and the Finance Dept. made the process so quick and pain free. More

Don Bonura was incredible to work with and made the whole buying process seamless and a pleasant experience. Would highly recommend anyone ask for him next time they are looking to buy a car. buying process seamless and a pleasant experience. Would highly recommend anyone ask for him next time they are looking to buy a car. More

My wife and I recently purchased a GLE 53 AMG from Don Bonura at RBM of Atlanta. Don was knowledgeable, professional, and arranged for excellent finance terms. This was the most seamless buying process Bonura at RBM of Atlanta. Don was knowledgeable, professional, and arranged for excellent finance terms. This was the most seamless buying process we've ever experienced and we couldn't be happier with our purchase! More

I can’t say enough about how amazing my experience was with Darren Scholle. From the moment I walked in, he treated me like more than just a customer—he truly cared about finding the right car for me. He with Darren Scholle. From the moment I walked in, he treated me like more than just a customer—he truly cared about finding the right car for me. He listened to what I needed, was patient with all my questions, and never once made me feel pressured. What really impressed me was how far he went to make the whole process stress-free. He concistently communicated, and made sure I understood every step. I custom built my dream GLC and he helped me find the best options within my budget. Cee got me quickly financed, and was also very friendly and helpful. Before I left, I got a very extensive, thorough training on every button on my console by the sweet young lady at the front desk. (Her name slips my memory at the moment) Darren even followed up a few days afterward to check that I was happy. That kind of genuine care is rare these days, and it meant so much. Thanks to him, I didn’t just drive away with a car—I drove away feeling valued and supported. If you’re looking for someone who really goes above and beyond, I highly recommend Darren Scholle. More

Don is our go to guy at RBM, no one else. He listens to your needs, has an uncanny perception of what to suggest, yet is no pressure, patient and always treats us as if we were the only custo He listens to your needs, has an uncanny perception of what to suggest, yet is no pressure, patient and always treats us as if we were the only customers on the lot. Thank you Don and thank you RBM! More

Just completed my 2nd purchase with RBM and highly recommend the dealership. My salesman for the 2nd time was Eric Koenigsberg. Eric is a walking encyclopedia about all things MB. I find Eric o be r recommend the dealership. My salesman for the 2nd time was Eric Koenigsberg. Eric is a walking encyclopedia about all things MB. I find Eric o be respectful, knowledgeable, considerate, timely and responsive to both emails and phone calls. Eric is, in fact, the most dependable car salesman I’ve ever met. The entire process, from the moment I walked into the beautiful dealership to the final signature and red bow on the car, was a pure delight. RBM and Eric have a loyal customer in me!! More

My wife and I just purchased a GLC at this dealership from Marcelo and we could not be happier. The dealership was beautiful, great inventory, and Marcelo could not have been more helpful and patient. My from Marcelo and we could not be happier. The dealership was beautiful, great inventory, and Marcelo could not have been more helpful and patient. My wife was not completely sure what she wanted and Marcelo took the time and effort to make sure she was happy. On pickup day Marcelo had a big red bow and a red carpet out for us. To say my wife was happy would be an understatement, she was thrilled. Marcelo is the definition of a professional, we will definitely do business here again. More

I was very pleased working with Perry York He was very knowledgeable about the Mercedes I purchased and very pleasant to work with. I was very satisfied with my purchase and plan to do business with Perr knowledgeable about the Mercedes I purchased and very pleasant to work with. I was very satisfied with my purchase and plan to do business with Perry and RBM in the future James Cotton More

Bought a lemon form RBM of Atlanta Three months after purchase, I was told I needed to replace valve body, torque converter, and transmission. The dealership said they would gladly repair my car for $16 purchase, I was told I needed to replace valve body, torque converter, and transmission. The dealership said they would gladly repair my car for $16,000! If you are thinking about purchasing a car from RBM of Atlanta...don't do it!! More