RBM of Alpharetta - Service Center

Dan Berry could not have been better from the moment I ordered my vehicle to the time I took delivery. Dan promised me a very difficult vehicle to get and delivered. Every step of the way he was commun ordered my vehicle to the time I took delivery. Dan promised me a very difficult vehicle to get and delivered. Every step of the way he was communicative, professional and just a nice guy to work with. Dan has well exceeded my expectations and he will be the reason that I continue to do business with RBM Alpharetta. I also want to shout out to Lisa Brennan, she made the most "boring" part of buying a vehicle a breeze. Then, of course, Kim Cates from the service department, whom had services my cars for 20 years! With a team like this, why would you buy a Mercedes somewhere else??!! More

My experience with Andrei Bucatari RBM Alpharetta, Is always a pleasant experience he professional, knowledgeable and always courteous. I always drive away most satisfied. I would not purchase my vehicle always a pleasant experience he professional, knowledgeable and always courteous. I always drive away most satisfied. I would not purchase my vehicle anywhere else. More

I have been a customer of RBM many years, there is no other dealership that measures up to RBM!! Steve Byrd is my service technician and he is excellent, always so willing to answer all my questions and other dealership that measures up to RBM!! Steve Byrd is my service technician and he is excellent, always so willing to answer all my questions and make me feel appreciated. More

Fast, efficient, and amazing service! RBM Alpharetta’s service department and my service advisor, Steve Byrd, are the gold standard of what good service should look like. I purchased my car with them and service department and my service advisor, Steve Byrd, are the gold standard of what good service should look like. I purchased my car with them and they will continue to earn my business in the future! Thanks again! More

Great services at the service department. Especially from Steve Byrd. He took good care of my car and provided Five Star service at every step! Thanks! Steve Byrd. He took good care of my car and provided Five Star service at every step! Thanks! More

I had an appt to complete a factory warranty item and Steve Byrd with RBM Alpharetta got me in and out very quickly. Great customer service. Steve Byrd with RBM Alpharetta got me in and out very quickly. Great customer service. More

Daren Ball is the Service Advisor you want. He's highly professional, listens to your concerns, and recognizes customer loyalty to RMB/MB. Relative to the other service managers who are good, Daren doesn't professional, listens to your concerns, and recognizes customer loyalty to RMB/MB. Relative to the other service managers who are good, Daren doesn't dismiss customer questions/concerns; he takes the time to thoroughly investigate any issue, comes back with his findings and recommendations. Really good customer experience. Thx Daren! KS More

Andrei has always gone and beyond in taking care of the mercedez. Having several make of cars and working with several dealerships the integrity and professional knowledge of Andrei and the techinical/mech mercedez. Having several make of cars and working with several dealerships the integrity and professional knowledge of Andrei and the techinical/mechanical team is example art Again it is Andries integrity and knowledge that I feel helps set RBM aid Alpharetta sort form other dealers More

Very helpful, RBM of Alpharetta was kind and very time efficient. Especially my service advisor Andrei Bucatari. Will return for all future services and whatnot. efficient. Especially my service advisor Andrei Bucatari. Will return for all future services and whatnot. More

Steve Byrd did a great job with repairs on my GL450 and GLK350. He also had both of my vehicles returned to me at my home. Thank you. GLK350. He also had both of my vehicles returned to me at my home. Thank you. More