RBM of Alpharetta - Service Center

Always a good experience from sales and service. Steve Byrd has always helped me get great service especially on tires and fixing rim “boo-boos” Byrd has always helped me get great service especially on tires and fixing rim “boo-boos” More

Andrei is always amazing and very patient. I would recommend him to anyone looking for a great Service Advisor! recommend him to anyone looking for a great Service Advisor! More

I always have received outstanding service and attention from Steve Byrd at RBM of Alpharetta Mercedes dealership. from Steve Byrd at RBM of Alpharetta Mercedes dealership. More

I have received excellent customer service from both sales and service at RBM. Hats off to Bill Favini and Jeff Corey for all their assistance. sales and service at RBM. Hats off to Bill Favini and Jeff Corey for all their assistance. More

This was my first Mercedes service experience. Steve Byrd was excellent and the service was great! was excellent and the service was great! More

Excellent attention to resolving specific needs. Very attentive to customer satisfaction. Follow up was addressed to ensure expectations were met. attentive to customer satisfaction. Follow up was addressed to ensure expectations were met. More

I was extremely pleased with my service manager Steve Byrd as I stopped by on Saturday to have my headlight replaced. Steve recognized me as I drove up and immediately came out to assist. He advised woul Byrd as I stopped by on Saturday to have my headlight replaced. Steve recognized me as I drove up and immediately came out to assist. He advised would take care of the issue and I was out within an hour. Really appreciate his great customer service! More

Have not purchased a vehicle from RBM but I do have my Sprinter serviced there and up to now all has been great( with the expected MB prices)! Andrei is my service advisor and I think he is great, very kn Sprinter serviced there and up to now all has been great( with the expected MB prices)! Andrei is my service advisor and I think he is great, very knowledgeable, polite and friendly so as long as this continues I will always use them. More

Overall service was excellent. But comparing to BMW service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. More

I was very happy with service provided. I just moved from Washington state and my first time using this dealer. Excellent customer service. Will return. Washington state and my first time using this dealer. Excellent customer service. Will return. More