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RBM of Alpharetta - Service Center

Alpharetta, GA

4.6
366 Reviews

366 Reviews of RBM of Alpharetta - Service Center

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January 18, 2022

Andrei and Vadim always go above and beyond their jobs.. Can't recommend Andrei and RBM of Alpharetta enough..Great place to service and purchase your Mercedes-Benz. More

by cdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

RBM of Alpharetta responded

Thank you very much! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Vadim and Andrei took excellent care of you during your visit! Your 100% satisfaction is our priority! We appreciate you taking the time to share your experience with us! Sincerely, RBM of Alpharetta

January 17, 2022

Very efficient, personal treatment. Offered help (arrival times, loaner car) without asking. Final price significantly under estimate. More

by Dieter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

RBM of Alpharetta responded

Thank you, Dieter, for the wonderful review. We are pleased to hear that Andrei and Don took excellent care of you and provided you with high quality service during your visit! We appreciate you taking the time to share your experiences with us! Best wishes, RBM of Alpharetta

January 14, 2022

I have always been treated well by the service personal (especially Steve Byrd) by having my calls returned almost immediately and the service work done on time. When I pick up or drop off my car I am in a More

by Markmatia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 14, 2022 -

RBM of Alpharetta responded

Hello, Mark! We are thrilled to hear that Steve provided you with the excellent service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 10, 2022

I am very satisfied with this service.My car got a good maintenance.Thanks a lot. More

by qianxiaojiong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

RBM of Alpharetta responded

Hello, qianxiaojiong! We are thrilled to hear that Andrei provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Jan 10, 2022 -

qianxiaojiong responded

Very nice service.!

December 20, 2021

People make the difference, everyone I spoke with was friendly, attentive and efficient at what they did. I was pleasantly surprised. More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your experience with us! We're delighted to hear the whole team at RBM of Alpharetta could provide you with such a wonderful experience. We wish you all the best. Sincerely, RBM of Alpharetta

December 17, 2021

Steve Bayrd of RBM of Alpharetta was wonderful, courteous and helpful. Kept me updated and informed and got me out timely More

by Auk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Dec 17, 2021 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 03, 2021

They are always very helpful and Steve Byrd always tries to do what I need him to More

by Higgyb54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Dec 03, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Steve provided you with the high quality service you deserve! We wish you all the best! Sincerely, RBM of Alpharetta

December 02, 2021

I feel they are always fair and do not do unnecessary work just to increase the invoice More

by karenjmiles45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
December 01, 2021

Always a good experience from sales and service. Steve Byrd has always helped me get great service especially on tires and fixing rim “boo-boos” More

by Walpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Dec 02, 2021 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

November 24, 2021

Andrei is always amazing and very patient. I would recommend him to anyone looking for a great Service Advisor! More

by Rubina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

RBM of Alpharetta responded

Thank you very much, Rubina! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Andrei took excellent care of your vehicle! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

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