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RBM of Alpharetta - Service Center

Alpharetta, GA

4.6
368 Reviews

368 Reviews of RBM of Alpharetta - Service Center

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February 11, 2022

Andrei Bucatari was Awesome! He was professional, very knowledgeable, and provided open communication as work was getting done to my car. I shared all of my car needs and Andrei listened to all of of them More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rose
Feb 11, 2022 -

RBM of Alpharetta responded

Hello, AJ! We are thrilled to hear that Andrei provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 04, 2022

Amen Siadat is a parts advisor at RBM Mercedes of Alpharetta. He is very knowledgeable, kind, and patient. He helped me immensely not only finding a part I needed, but ensuring that I would have it More

by RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameen Siadat
Feb 05, 2022 -

RBM of Alpharetta responded

Thank you very much, RN. We are grateful for the kind words. RBM of Alpharetta is delighted to hear that Ameen could provide you with a professional and engaging experience. Your complete satisfaction is our priority, and we wish you all the best! Sincerely, RBM of Alpharetta

January 18, 2022

Andrei and Vadim always go above and beyond their jobs.. Can't recommend Andrei and RBM of Alpharetta enough..Great place to service and purchase your Mercedes-Benz. More

by cdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

RBM of Alpharetta responded

Thank you very much! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Vadim and Andrei took excellent care of you during your visit! Your 100% satisfaction is our priority! We appreciate you taking the time to share your experience with us! Sincerely, RBM of Alpharetta

January 17, 2022

Very efficient, personal treatment. Offered help (arrival times, loaner car) without asking. Final price significantly under estimate. More

by Dieter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

RBM of Alpharetta responded

Thank you, Dieter, for the wonderful review. We are pleased to hear that Andrei and Don took excellent care of you and provided you with high quality service during your visit! We appreciate you taking the time to share your experiences with us! Best wishes, RBM of Alpharetta

January 14, 2022

I have always been treated well by the service personal (especially Steve Byrd) by having my calls returned almost immediately and the service work done on time. When I pick up or drop off my car I am in a More

by Markmatia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jan 14, 2022 -

RBM of Alpharetta responded

Hello, Mark! We are thrilled to hear that Steve provided you with the excellent service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 10, 2022

I am very satisfied with this service.My car got a good maintenance.Thanks a lot. More

by qianxiaojiong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

RBM of Alpharetta responded

Hello, qianxiaojiong! We are thrilled to hear that Andrei provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Jan 10, 2022 -

qianxiaojiong responded

Very nice service.!

December 20, 2021

People make the difference, everyone I spoke with was friendly, attentive and efficient at what they did. I was pleasantly surprised. More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your experience with us! We're delighted to hear the whole team at RBM of Alpharetta could provide you with such a wonderful experience. We wish you all the best. Sincerely, RBM of Alpharetta

December 17, 2021

Steve Bayrd of RBM of Alpharetta was wonderful, courteous and helpful. Kept me updated and informed and got me out timely More

by Auk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Dec 17, 2021 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 03, 2021

They are always very helpful and Steve Byrd always tries to do what I need him to More

by Higgyb54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Dec 03, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Steve provided you with the high quality service you deserve! We wish you all the best! Sincerely, RBM of Alpharetta

December 02, 2021

I feel they are always fair and do not do unnecessary work just to increase the invoice More

by karenjmiles45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
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