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RBM of Alpharetta - Service Center

Alpharetta, GA

4.6
366 Reviews

366 Reviews of RBM of Alpharetta - Service Center

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May 03, 2022

Steve Byrd at RBM Alpharetta handled our recent service on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolv More

by GoodFortune
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
May 05, 2022 -

RBM of Alpharetta responded

Thank you so much for the wonderful review! We are grateful you took the time to share your experience with us. We are delighted to hear that Steve gave you outstanding service. Best wishes, RBM of Alpharetta

April 07, 2022

I received Friendly and excellent service. My car was ready on time. No problem getting a loaner car, More

by Bern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Apr 07, 2022 -

RBM of Alpharetta responded

Thank you, Bern. We really appreciate the kind words. We're delighted to hear that Steve could provide you with friendly and high quality service. Your 100% satisfaction is our priority. Happy driving! Sincerely, RBM of Alpharetta

April 07, 2022

I’m always impressed with RBM service from when i arrive to pickup. They are courteous and responsive to my car’s repairs. Steve Byrd my Service Representative always accommodates my needs and is most effic More

by tmmccarthy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Steve Byrd
Apr 08, 2022 -

RBM of Alpharetta responded

Thank you very much, TMMCCARTHY1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Steve took excellent care of your car and provided you with such high quality service! Happy driving, RBM of Alpharetta

March 14, 2022

always a great experience. .......honest, thorough and very quick.......and quite reasonable for the quality of the car! Thanks RBM! More

by Tdankworth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Mar 14, 2022 -

RBM of Alpharetta responded

Hello, Tdankworth! We are thrilled to hear that Steve and the rest of our service department provided you with the honest, thorough, quick and high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 22, 2022

Very easy to work with. The service is promptly completed and the staff are friendly and professional. More

by Wbmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 22, 2022 -

RBM of Alpharetta responded

Thank you for your kind words! We are so glad to hear that Steve and the rest of our team at RBM of Alpharetta took excellent care of you during your visit! We wish you all the best! Sincerely, RBM of Alpharetta

February 17, 2022

I've been dealing with this dealership for the last 8 years I've been totally satisfied with the service and overall my salesperson David very helpful and us purchasing numerous cars. More

by jfpmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Feb 17, 2022 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business for the past 8 years! We hope that David, Andrei and Roberto and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

February 15, 2022

Steve Byrd has been very supportive as our Service Advisor. I would certainly recommend him to other RBM customers !! More

by Doug.mcdougal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 16, 2022 -

RBM of Alpharetta responded

Thank you very much, Doug! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Steve took excellent care of you and your vehicle during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

February 11, 2022

Andrei Bucatari has been our service representative for over five years and he never disappoints. He is knowledgeable, experienced and always goes out of his way for the customer. He is outstanding and d More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2022 -

RBM of Alpharetta responded

Thank you, Kathy, for sharing your experience with us! We are so glad to hear that Andrei provided you with the best service possible! We wish you all the best! Sincerely, RBM of Alpharetta

February 11, 2022

Andrei Bucatari was Awesome! He was professional, very knowledgeable, and provided open communication as work was getting done to my car. I shared all of my car needs and Andrei listened to all of of them More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rose
Feb 11, 2022 -

RBM of Alpharetta responded

Hello, AJ! We are thrilled to hear that Andrei provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 04, 2022

Amen Siadat is a parts advisor at RBM Mercedes of Alpharetta. He is very knowledgeable, kind, and patient. He helped me immensely not only finding a part I needed, but ensuring that I would have it More

by RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameen Siadat
Feb 05, 2022 -

RBM of Alpharetta responded

Thank you very much, RN. We are grateful for the kind words. RBM of Alpharetta is delighted to hear that Ameen could provide you with a professional and engaging experience. Your complete satisfaction is our priority, and we wish you all the best! Sincerely, RBM of Alpharetta

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