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366 Reviews of RBM of Alpharetta - Service Center
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June 11, 2022
I did not receive an email to Rate my most recent service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the instal service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the install of required Hermes Communication module and then the new over the air navigation map new update that required service department update per corporate recommendation. Excellent service and communication with Tobias was excellent On Another issue. RBM needs to take the initiative with dealerrater And add Tobias to service center of RBM of Alpharetta. Thank you again for job well done Larry Allen More
by lj_allen@me.com
Employees Worked With
Tobias Gilmore
May 25, 2022
Very responsive and thoughtful service representatives. Another very good experience with this dealership from scheduling to execution. Another very good experience with this dealership from scheduling to execution. More
by Davidblevendusky
Employees Worked With
May 20, 2022
Overall, the dealership is run professionally and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and staff. More
by Nfici
Employees Worked With
May 05, 2022
I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professional and highly efficient and easy to work with. Look forward to working with Steve again when Mercedes Benz delivers the missing Hermes Communication Module for our 2021 GLE300 SUV. More
by lj_allen@me.com
Employees Worked With
Steve Byrd, Steve Byrd
May 05, 2022
SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More
by Charliebrown2605
Employees Worked With
Steve Byrd
May 03, 2022
I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership. More
by Merclover
Employees Worked With
Steve Byrd
May 03, 2022
Steve Byrd is my service agent. He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to a dealership, but I say you should. I am very satisfied with the dealership and my service advisor, Steve Byrd. He has taken very good care of my mercedes and me. More
by MLShaver
Employees Worked With
Steve Byrd
May 03, 2022
Steve Bryd in the service department was very helpful in getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. More
by cherdf48
Employees Worked With
Steve Byrd
