RBM of Alpharetta - Service Center

My service is excellent at this dealership from the tech advisor to the service personnel. I almost want my car to break so I can go get pampered by this organization. Teresa Cox is my main point of cont advisor to the service personnel. I almost want my car to break so I can go get pampered by this organization. Teresa Cox is my main point of contact; she returns my messages immediately, remains friendly and professional, and thorough in her dispersal of information. She is a valuable asset to the dealership. Mark Jasin More

I drive 150 miles round trip to do business with RBM North. It sounds crazy, but dealing with people I trust and respect is worth the ride. I have been driving Mercedes Benz for more than 25 years and North. It sounds crazy, but dealing with people I trust and respect is worth the ride. I have been driving Mercedes Benz for more than 25 years and feel they are "the best of the best". Nick Nickerson More

As a customer of RBM North for the past 3-years, I can say it has been an excellent experience. Any problems I had with my E350 were easily offset by the quality of service provided. Dealing with Merced say it has been an excellent experience. Any problems I had with my E350 were easily offset by the quality of service provided. Dealing with Mercedes Benz professionals like Teresa Cox in the Service department epitomizes what superior customer service should be. The purchase of my Mercedes from RBM North has been the best car buying experiences that I have ever encountered! Highly Recommend! More

I highly recommend this dealership's service department. From the moment you step out of your car you are pampered and catered to. The Customer Service Reps know their stuff and with their ability to resea From the moment you step out of your car you are pampered and catered to. The Customer Service Reps know their stuff and with their ability to research the synoptic data on your vehicle, they know exactly what services and upgrades should be performed. I have owned many types and makes of vehicles and dealt with many service departments, but I have never been as satisfied as I am with RBM-North. A special thanks to Teresa Cox, who makes every service experience a GREAT one. More

I live in Montgomery, Alabama and found i very hard to find a dealership with tha car we wanted to purchase with the low miles and only one year old. I gave RBM very high ratings because we drove over 20 find a dealership with tha car we wanted to purchase with the low miles and only one year old. I gave RBM very high ratings because we drove over 200 miles ahd the experience was great. We will surely buy there again. Clarence M. Shines Sr. More

Recently, my local dealer in Coral Gables, Florida, was less than stellar when I needed a repair to the rack and pinion system of my GL 320, the repair to be paid under my extended warranty coverage with G less than stellar when I needed a repair to the rack and pinion system of my GL 320, the repair to be paid under my extended warranty coverage with GEICO. I called RBM of Atlanta-North (we have a second home nearby) and in no time RBM and GEICO reached an agreement acceptable to them and me. The cherry on top was when RBM discovered during a courtesy check that one of the repairs made by the Coral Gables dealer needed to be redone. Had RBM not caught the mistake of the other dealer our car would have been leaking oil all the way back to Miami and likely incurred serious damage. My service advisor (Dan Berry) and his supervisor (Ken Rutter) were excellent throughout - true professionals! More