RBM of Alpharetta - Service Center

Mr. Byrd has assisted me on several occasions. He always seems aware of the importance of my time and his empathy is most appreciated. Friendly and competent, he installs a confidence that service on my au seems aware of the importance of my time and his empathy is most appreciated. Friendly and competent, he installs a confidence that service on my automobile will be performed correctly and in a reasonable time frame. His communication skills in terms of notification when service is completed could not be better. He installs in me a great feeling of trust in RBM NORTH. More

I have been doing business with RBM for 15 years, and RBM North since they opened. My wife and I have been Mercedes owners for over 35 years. We rarely used the dealer for service before we started doing b North since they opened. My wife and I have been Mercedes owners for over 35 years. We rarely used the dealer for service before we started doing business with RBM. At RBM North we have found an incredible, customer focused team that strives hard to delight us in every transaction ... service work and new car purchases. I wish to thank every one of the individuals who have worked with us, but I also want to recognize Randy Powell in particular. Not only is Randy truly service and customer oriented, it is clear he has instilled those values across the entire team of his leadership and staff. You will not go wrong buying a car from RBM North or having your car serviced by RBM North's talented service team. More

On the three occasions that I had to bring my car for different reasons the service was always excellent - I did not have to wait to be taken care of; one time I had to leave the car overnight and I was different reasons the service was always excellent - I did not have to wait to be taken care of; one time I had to leave the car overnight and I was provided with a car. I will never hesitate to recommend RBM of Atlanta-North. More

Service was fast. I was greeted promptly. Timeframe for the repair commitment was met. I had to drop off my car and they were quick to get check me in and let me get on my way. With other dealers in the pa the repair commitment was met. I had to drop off my car and they were quick to get check me in and let me get on my way. With other dealers in the past, I've had to wait a long time for them to get back to me to tell me how long, how much, and when I could come back. I waited less than 5 minutes before Steve met with me. My car was washed and vaccumed and the check out process was quick. The most important factor to me for any kind of service is that I can come and go quickly and I was able to. More

We were in the process of buying a used ML 320 & wanted it looked at by a 3rd party. They were happy to help and gave honest feedback. The one thing they "found" was that one of the fluid levels n wanted it looked at by a 3rd party. They were happy to help and gave honest feedback. The one thing they "found" was that one of the fluid levels needed topping off & they took care of that as well! More

On Friday 3/2/12 i visited r b m north metro,georgia for On Friday 3/2/12 i visited r b m north metro,georgia for my scheduled mantainance. I was given an appointment around my schedule,which was very conve On Friday 3/2/12 i visited r b m north metro,georgia for my scheduled mantainance. I was given an appointment around my schedule,which was very convenient to me.When i arrived at the dealership i was treated very respectfully and urgently.All of my issues were resolved very professionly. When i left the dealership i was very pleased. More

Excellent experience. Everyone remembered me from my first purchase 2 years ago. I came in to service my S550 but left with a new CLS550. Very happy! first purchase 2 years ago. I came in to service my S550 but left with a new CLS550. Very happy! More

Excellent dealership. Clean, friendly, professional. Will purchase my next car from them in lieu of other dealerships. Steve Byre is a pleasure to work with and explained all that I needed to know about Will purchase my next car from them in lieu of other dealerships. Steve Byre is a pleasure to work with and explained all that I needed to know about the service on our CLK 350. More

This was a great visit, although we didn't come in to buy car, we came for service on our C300. While talking with David Wang he came up with a great deal we could not refuse. He was very friendly and smile car, we came for service on our C300. While talking with David Wang he came up with a great deal we could not refuse. He was very friendly and smile allot, he made my wife feel very comfortable. When it came down to the price of this CLS 550 we came to a mutual agreement, it did not take very long, the price was right. Thanks David. More

Just moved to Atlanta from Dallas and was looking for an exceptional Mercedes sales/service location for my Mercedes vehicles. RBM of North Atlanta fit the bill! Steve Byrd, my service advisor, had me in an exceptional Mercedes sales/service location for my Mercedes vehicles. RBM of North Atlanta fit the bill! Steve Byrd, my service advisor, had me in and out in no time and took great care of my vehicle, which was in for mechanical service. A loaner car was provided very quickly and efficiently. The customer waiting lounge was first rate as was my cup of premium coffee. All in all a low stress, great customer experience. More