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368 Reviews of RBM of Alpharetta - Service Center
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July 26, 2019
As Always Great Service! Joseph Stieren is great! I needed to replace the tires on my AMG 45 and Joseph offered great advice in terms of what tire would make a better drive f Joseph Stieren is great! I needed to replace the tires on my AMG 45 and Joseph offered great advice in terms of what tire would make a better drive for my specific car; he is very knowledgeable about the products they carry. More
by FrancM
Employees Worked With
Joseph Stieren
July 25, 2019
Mercedes Window Shield Replacement Joe Stieren gave me all the details and helped me understand the steps needed to move forward. I will definitely come back to him for advice. Joe Stieren gave me all the details and helped me understand the steps needed to move forward. I will definitely come back to him for advice. More
by ElliottSmith
Employees Worked With
Joe Stieren
July 25, 2019
Had my car serviced Joseph Stieren helped me today when I took my car in for service. He was professional and efficient, and treated me with courtesty and respect. Joseph Stieren helped me today when I took my car in for service. He was professional and efficient, and treated me with courtesty and respect. More
by wagonlover
Employees Worked With
Joseph Stieren
July 25, 2019
Great service team!! Joe Stieren was so great! He was extremely professional, respectful, and very efficient. He ensured I would have my tire patched and that I would be Joe Stieren was so great! He was extremely professional, respectful, and very efficient. He ensured I would have my tire patched and that I would be in and out of the dealership in under an hour. I would recommend him to anyone and will definitely be coming back to see him! More
by AddisonDaugherty
Employees Worked With
Joseph Stieren
July 24, 2019
Professional, Courteous and Efficient Every experience I have had with RBM of Alpharetta has been top-notch and today was no exception. Joseph was very professional, informed and provided Every experience I have had with RBM of Alpharetta has been top-notch and today was no exception. Joseph was very professional, informed and provided me with excellent customer service. I required additional repair services beyond my standard A service and he gave me the information I needed to make an informed decision without a pressure sell. Fantastic work by the service and sales team!!! More
by kcruel
Employees Worked With
Joseph Stieren
July 20, 2019
B Service on GLE350. As usual RBM North was waiting for my arrival. No waiting time, straight into service advisor, Steve Byrd. Completed B Service paperwork, loaner car p As usual RBM North was waiting for my arrival. No waiting time, straight into service advisor, Steve Byrd. Completed B Service paperwork, loaner car paperwork and headed back home. Steve called mid afternoon and informed me the mechanic had found a small oil leak at the front of the engine. Repairing required 2.5 to 3.0 hours, no charge, under warranty. I told Steve I would pick up my car the next morning. Steve was busy with a customer and steared me to a customer service lady in the waiting room. We went through my work order, paid and one of the dearship guys had my car waiting for me when I walked out. More
by Bahama Bill
Employees Worked With
Steve Byrd
July 08, 2019
Repair work Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains all of the work that needs to be performed on the vehicle. I can highly recommend working with him. More
by dentom
Employees Worked With
Steve Byrd
July 08, 2019
Outstanding Customer Service Each time I visit this dealership it reminds me why you do business with people you like. This starts and end with the outstanding courtesy and knowle Each time I visit this dealership it reminds me why you do business with people you like. This starts and end with the outstanding courtesy and knowledge service I receive from my service advisor Steve Byrd. Steve has been my service advisor for the past 20 years you do not do business with someone for that long unless your car comes back fixed. More
by WTA2018
July 08, 2019
Service Excellent Just a note to say how very pleased we were with Steve Byrd and his staff. We drive the extra mile just to deal with Steve and his staff. The quality Just a note to say how very pleased we were with Steve Byrd and his staff. We drive the extra mile just to deal with Steve and his staff. The quality work and friendliness of staff is excellent . More
by Fran
Employees Worked With
Steve Byrd
July 08, 2019
Outstanding Service Each time I have come to RBM everyone has been friendly and professional. Steve is a professional service representative and very knowledgeable. I did Each time I have come to RBM everyone has been friendly and professional. Steve is a professional service representative and very knowledgeable. I did not have to wait a long time and the paperwork was completed in a timely manner. More
by Allen1
Employees Worked With
Steve Byrd
