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368 Reviews of RBM of Alpharetta - Service Center
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August 22, 2019
No suprises! The RBM service department is efficient and effective, but most of all, Melissa does everything possible to ensure that their are no surprises for us The RBM service department is efficient and effective, but most of all, Melissa does everything possible to ensure that their are no surprises for us when the job is done. It is nice to deal with someone whose word is actually as good as gold. We can take her word to the bank. More
by D&L
Employees Worked With
Melissa Denewellis
August 20, 2019
Super Service My car was totaled and I bought a used car still under warranty from another dealership (not Mercedes). There were a couple minor things that needed t My car was totaled and I bought a used car still under warranty from another dealership (not Mercedes). There were a couple minor things that needed to be fixed so I took my new used car to MB in Alpharetta. Steve Byrd and his assistants (Toby) were super. They did everything in a timely basis with no questions asked. Super friendly and very polite. Great place to do business which I plan to do in the future. More
by Michael
Employees Worked With
Toby, Steve Byrd
August 19, 2019
Melissa is the best As my title states Melissa is the best. She understood my time was valuable as well as she was professional. I had an issue with my car and she explai As my title states Melissa is the best. She understood my time was valuable as well as she was professional. I had an issue with my car and she explained in detail what they're going to do as well as executed the plan. Couldn't ask for better service. More
by Kervin
Employees Worked With
Melissa Denewellis
August 19, 2019
Understanding of what customer service is all about!! Melissa Denewellis has never once made me feel like I was just another number or transaction! She puts her clients first and it shows through her serv Melissa Denewellis has never once made me feel like I was just another number or transaction! She puts her clients first and it shows through her service. Melissa is extremely knowledgeable and just overall a fantastic young woman! Thank you Melissa for all your hard work and honesty! You truly are an exception person and service consultant! More
by Ekelia83
Employees Worked With
Toby!!! , Melissa Denewellis
August 14, 2019
Professional and honest Steve Byrd is always professional and courteous. I have an older Benz that I have serviced and he’s honest on what I need to spend my money on with it Steve Byrd is always professional and courteous. I have an older Benz that I have serviced and he’s honest on what I need to spend my money on with it being an older vehicle. More
by BenzOwner
Employees Worked With
Steve Byrd
August 14, 2019
Great service always Steve Byrd is always helpful. He’s been servicing my vehicles for years and I have always been satisfied. He’s always honest and professional. Steve Byrd is always helpful. He’s been servicing my vehicles for years and I have always been satisfied. He’s always honest and professional. More
by MercedezOwnerSince2000
Employees Worked With
Steve Byrd
August 13, 2019
Great dealership I have been using RBM of Alpharetta for my Mercedes vehicles for over ten years and have always received great service. Steve Byrd keeps me well infor I have been using RBM of Alpharetta for my Mercedes vehicles for over ten years and have always received great service. Steve Byrd keeps me well informed and updated regarding both my vehicles. More
by Ron
Employees Worked With
Steve Byrd
August 11, 2019
Simply Excellent! Prompt, courteous, accommodating and excellent service experience from beginning to end! They never disappoint and make sure you are well take care of Prompt, courteous, accommodating and excellent service experience from beginning to end! They never disappoint and make sure you are well take care of no matter what is going on. Everyone works really well together here! More
by MJandDJ
August 10, 2019
Scheduled A service Service advisor greeted me, reviewed work to be performed, looked after two additional items I mentioned and finished the service in the appropriate t Service advisor greeted me, reviewed work to be performed, looked after two additional items I mentioned and finished the service in the appropriate time allotted. More
by Dr.J
Employees Worked With
Joseph Stieren
August 09, 2019
Great service department Everyone in the service department is always so friendly & helpful. Today, I had the pleasure of working with Joseph Stieren for Service A on our GLE Everyone in the service department is always so friendly & helpful. Today, I had the pleasure of working with Joseph Stieren for Service A on our GLE. In addition to my service, Joseph was able to help me in changing the air filter due to a foul odor coming from the air conditioning vents. Even though the Service A does not include that, he spoke with the manager to get it changed because of the smell. He was very understanding & very helpful. I am so happy to drive a nice smelling car again—especially since the vehicle is still brand new. The smell was a big issue for me & he was able to solve the problem. More
by rhirhi500
Employees Worked With
Joseph Stieren
