R.C. Lacy Ford Lincoln Subaru

Perfect Experience 2011 Subaru Legacy - AMAZING DEALERSHIP Bret, the Salesman, is a salt-of-the-earth type of guy - not your typical car salesman salivating at commission and I instantly knew we were in the ri Bret, the Salesman, is a salt-of-the-earth type of guy - not your typical car salesman salivating at commission and I instantly knew we were in the right place. In fact, it was the most outstanding customer service I've ever had - let alone purchasing a vehicle. You all have heard the horror stories, and RC Lacy is a Gem amongst rocks. Staffed with warm, welcoming, and knowledgable individuals that genuinely want you to leave happy and feeling positive about your experience. 28 Days post-purchase they waived what would have been a $500 charge (out of kindness) just before our warranty expired for some 'wear and tear' without request. Genuinely good people here. I could not be happier with our choice of dealership. As a matter of fact, we're shopping for our second now! THANK YOU ALL AT RC LACY - WE LOVE OUR SUBARU!!! -Chris and Keri-Sue More

Outstanding salesman, outstanding dealership Just bought a pristine older Subaru from Bret Lawton at RC Lacy. Bret asked my wife and me about our preferences and five minutes later drove out with Just bought a pristine older Subaru from Bret Lawton at RC Lacy. Bret asked my wife and me about our preferences and five minutes later drove out with the ideal car for us. He handled all aspects of the sale in the most professional way and he gave us a very fair deal. Bret and his colleague even delivered the car to us (a 40 mile drive,we are out in the country), which was way beyond the call of duty. The next time we need a car, we are buying from Bret at RC Lacy. More

The Best Subaru Dealership and Employees in New York State Bret Lawton helped my parents find the perfect car a few months ago and when I had concerns about my 2012 Subaru Impreza he was there to help. Bret he Bret Lawton helped my parents find the perfect car a few months ago and when I had concerns about my 2012 Subaru Impreza he was there to help. Bret helped me the whole way from figuring out there was an issue with my old car to helping me purchase my new vehicle. I'm more than in love with my new car (2017 WRX) and Bret Lawton did a lot of leg work to find and get the vehicle for me, sight unseen and I couldn't be happier! I do not remember purchasing a new car being as easy and stress free as it was purchasing with Bret Lawton and the employees at RC Lacy! More

First impression, a trusted salesman equals a trusted dealer Thank you John Luvera for taking time out of your day today for me. Mark Crispino recommended I come talk to you. Your first impression to me is you s Thank you John Luvera for taking time out of your day today for me. Mark Crispino recommended I come talk to you. Your first impression to me is you seem like a genuine guy. I had a salesman about 8 years ago at Ruge's Subaru that had the same personality as you. I can tell you that I have not had "that guy" since he left that dealership. I need a car guy that will be honest with me and make sure that he is taking care of my well being for me and my family. With that said I want you to know that I felt so good talking to you today that I felt compelled to write this email. If I am looking for anything else in the future I think you will be "that guy". I do have 4 kids that will need cars in the future and probably a wife. With the way you dealt with me today, I will be back. Thanks again for your time today and stay genuine. There are not too many car sales men like you. Be well and see you soon. Steve Lucarini More

very easy sale went smooth and easy, just the way Ilike it. We didn't mess around just got the deal done. Both men very professional. will expect service wil sale went smooth and easy, just the way Ilike it. We didn't mess around just got the deal done. Both men very professional. will expect service will be just as easy and fast. More

love my crosstrek Dan was friendly and helped me find the right car. Matt was reassuring on the $ side of things. I love my Subaru crosstrek, they made sure I left hap Dan was friendly and helped me find the right car. Matt was reassuring on the $ side of things. I love my Subaru crosstrek, they made sure I left happy. Carrie R. More

Wonderful experiencet Purchased a new f 150 from Dan I found him as well as Matt to be very. Customer friendly. I was an overall pleasant experience. Purchased a new f 150 from Dan I found him as well as Matt to be very. Customer friendly. I was an overall pleasant experience. More

Purchase a New Escape I would like to thank Jason for all your kindness and help in buying my new 2017 Ford Escape. This is my first new car purchase at Lacy Ford and I'm v I would like to thank Jason for all your kindness and help in buying my new 2017 Ford Escape. This is my first new car purchase at Lacy Ford and I'm very happy with the deal they gave me. I would recommend Lacy Ford to anyone. Thank You Lacy Ford. More

Just okay My experience was just okay. I guess I was expecting a little more from my visit. The salesman was very nice, but we just couldn't agree. My experience was just okay. I guess I was expecting a little more from my visit. The salesman was very nice, but we just couldn't agree. More

New Forester As always Lacy's exceeds my expectations. I usually purchase a new Subaru Forester annually and did so again this year. I love the new wheel design. I As always Lacy's exceeds my expectations. I usually purchase a new Subaru Forester annually and did so again this year. I love the new wheel design. I used to buy from a dealership in Kingston NY and had a bad experience and switched to Lacy's around 5 years ago and they go over and above for their customers. The drive in service without appointment is great. I love Subaru and I'm not sure but I think this is my fifteenth Forester. I look forward each year when Jared calls me and tells me it's in this year on the sixth hole at my local golf course. Thanks again Lacy's. More