Quirk Works Subaru

I have to say, quirk works to screw you over. This dealer was very unpleasant to work with and i did NOT end up buyer a vehicle from them nor will i ever. They told me they would "pay off" what little i owe was very unpleasant to work with and i did NOT end up buyer a vehicle from them nor will i ever. They told me they would "pay off" what little i owe on my current vehicle which i found out later on was not true at all, they would only pay $2000 BELOW trade in value. They also do not know or do not understand how to do math. The car i was intending on purchasing was priced at $14995 and i had a down payment. By the time we got around to monthly payments it was going to be $486 per month for 60 months. If you figure it out, that's $29160, aka the price of a new car. I have no idea how they came up with this number but they "could not do anything better than that." This dealer works very hard to screw over anybody that walks through the door. DO NOT BUY FROM QUIRK. More

We found a great used Subaru at this dealership for a great price. When we drove down to test drive and purchase the vehicle, from the time we were approached by a salesmen, to the time we drove off the great price. When we drove down to test drive and purchase the vehicle, from the time we were approached by a salesmen, to the time we drove off the lot we felt like we were being sold a lie. i know i wasn't supposed to buy a car if i didn't feel confident, but the price was really good. With a great deal of persuading we took the car to a 3rd party mechanic up the road to inspect the vehicle. we purchased the car with the agreement that quirk would make the changes suggested by the mechanic (nothing big, brake pads and the like). nothing was in writing, but they gave me their word that they would make all the fixes, fill up the gas tank for free and "inspect" the vehicle. i assumed they would keep it. they told me they would fix everything, fill it up with gas, and have it ready in a few days. in the few days between purchasing and picking up the vehicle, i tried calling the dealer ship several times to make sure the fixes would be made. a couple times they hung up on me or transferred me to a dial tone. the other times they were very rude with a "whatever" attitude. when i picked the car up, 1 out of 5 changes were made (supposedly the brake pads) with no record of the change made. i drove my brand new the car off the lot with the gas light on and no inspection sticker! i was so turned off by the sketchy staff that i filled it up on my own and vowed never to go back. later on when i did some maintenance i found out that they didn't even change the brake pads. great brand of car. quirk however has very typical, sketchy salesmen with the worst customer service i have ever encountered while purchasing a vehicle. More

Dissapointed with Clay Subaru refusal to offer discount off MSRP, I contacted Jack at Quirk and he provided a great Internet deal on an Imprezza. Matt did a great job selling and delivered the car to our h off MSRP, I contacted Jack at Quirk and he provided a great Internet deal on an Imprezza. Matt did a great job selling and delivered the car to our home. Great, refreshing way to purchase a car! More

Very, very unpleasant experience. I came in for a $30 oil change and was heavily pressured to have a long list of meaningless and unnecessary things done to the car to make it "safe" totalling an additio oil change and was heavily pressured to have a long list of meaningless and unnecessary things done to the car to make it "safe" totalling an additional $850. I know about cars, and know what the "service manager" Mr. Chan was urging me to do. I found dealing with him very unpleasant and would never go back. More

I have tried 2 other Subaru dealers in the area but were not happy with their customer service. I figured I give Quirk Subaru a try.Im glad I did.The sales person was very polite,knowledgeable and helped me not happy with their customer service. I figured I give Quirk Subaru a try.Im glad I did.The sales person was very polite,knowledgeable and helped me without putting any sales presure on me.I leased a Legacy from them.The price was better than the one of the other dealers who was willing to give me a price.I had it serviced twice so far for oil change and then oil and tire rotation.It took less than 30 minutes each time without even an appointment,so for those Subaru owners who are unhappy with your local Subaru dealer in the South Shore,I strongly recommend giving Quirk Subaru service department a try.You'll be pleasantly surprised.They have a shuttle bus that takes you to the T and picks you up when you return from work. More