Quirk Works Subaru
Braintree, MA
Filter Reviews by Keyword
By Type
Showing 245 reviews
My husband and I brought our 2000 Outback into Quirk a few months back because of a soft brake. After a few days of trial and error, Jerry Chan gave us a quote for about $5000 to finish up the brakes. We few months back because of a soft brake. After a few days of trial and error, Jerry Chan gave us a quote for about $5000 to finish up the brakes. We also had him check the rest of the vehicle and he came up with another $2000 worth of stuff that needed to be replaced. We decided to wait. We recently decided to fix the vehicle. I called Quirk to get a copy of the estimate Jerry made for me. Dano said to just come in. He would check out the entire vehicle and would give us a new quote. Since we didn't want to spend $7000 on the car he said he would seperate it out, most important to least. We ended up doing quite a bit of repairs and the cost was about 1/2 of what Jerry quoted us. After about a week, we decided to bring the car back in and finally get the brakes completed. Dave was the one who helped us this time. Even though he was not our advisor the first few times we came in he was aware we've had numerous people look at the brakes and he knew we've been told multiple times our brakes were fixed and they were not. He did not/would not return our car until he was completely satisfied with the vehicle. We finally have working brakes and again it was cheaper than what Jerry quoted us. Overall, we are extremely happy with the results. Dave and Dano were fabulous. We basically have a brand new car for 1/2 the cost of what we thought it would be. I will definitely keep going to Quirk for repairs. More
I grew up working on my own car and rarely have to bring I grew up working on my own car and rarely have to bring it in for repairs. Until recently I moved into a condo complex that does not allow ANY car I grew up working on my own car and rarely have to bring it in for repairs. Until recently I moved into a condo complex that does not allow ANY car work whatsoever. I had no choice but to find a dealership that does great work, I am very anal about who drives or works on my cars. Looking through some of the Subaru forums, I found Quirk Works Subaru as a highly respected dealership with great work, honesty, and most importantly great customer service. I needed an oil change, brake pads, brake disc, brake flush, and just to inspect things over. Made an appointment and took the car in Saturday morning, checked in with the service advisor and saw that the car was immediately pulled into the bay to be worked on. I took a self tour around the dealership and the shop; let me tell you, it was very clean. The techs seemed very professional. The shop had no oil spills, the floor was very clean. I walked to the showroom to look at the Forester, a salesman greets me, we had a small chat about the car and I was very impressed by the way he presented the Forester to me. In the end I told him that my car is in service and that I already own a Subaru. He was never at all pushy or aggressive like many other salesmen at other dealerships. The service advisor went over everything with me when the work was completed. The price for the service was very fair. I took it for a test drive around the parking lot and looked under the car, no leaks, everything was clean. Brakes work great. I am completely satisfied. I would highly recommend this place to anyone, it was a great experience. More
What a great experience I had at Quirk Subaru. I had to take my Legacy (which is the best car I have ever owned)in for a recall. They took me right away and also found a nail in my tire which they took car take my Legacy (which is the best car I have ever owned)in for a recall. They took me right away and also found a nail in my tire which they took care of. Dan couldn't have been nicer. I waited for my car in a lovely waiting area and enjoyed a great cup of coffee. Thanks Quirk Subaru! (Dan, Mark....) More
I went in to Quirk for a simple oil change. Dan came out and told me that the service tech saw that my head gaskets were leaking oil. He recommended that I get them fixed as soon as possible. The tech als and told me that the service tech saw that my head gaskets were leaking oil. He recommended that I get them fixed as soon as possible. The tech also found that my belts and spark plugs also needed to be changed. Dan recommended doing this work as well because the tech had to remove them anyway to fix the head gasket. Dan told me that he could get me a rental and start work on the car right away. Dan got me a rental car and then he took the time to explain exactly what was being done on my car. I left the dealership knowing what was being done and about how much it would cost me. My car was ready the next day and the cost was cheaper that I was originally quoted. My experience at Quirk is always excellent and this time was no different. More
I dropped the car off for a service and told Dan I was going next dorr for lunch. He said the car will be done before you even order your food. He was right, I was back in less than 20 min and the car was going next dorr for lunch. He said the car will be done before you even order your food. He was right, I was back in less than 20 min and the car was done. I was in and out in under 30 minutes total. Dan and his service crew do a great job. Consumers need to be more educated on their cars and stop blaming dealers (who are in the business of earning money just like the rest of us) for up-sell efforts. Know your car, know your dealer. Thanks Dan, you can bet I'll be back. More
I've been buying cars for 40 years. I'm very tough and demanding with car dealers. I was looking for price first and didn't care about friendliness, cooperation, service etc. Give me the best price and I' demanding with car dealers. I was looking for price first and didn't care about friendliness, cooperation, service etc. Give me the best price and I'll figure out later which dealer I want to service the car. I've run the gamut over the years from the unsavory dealer who thrives on conning customers to the dealers with integrity and a good work ethic. To my utter surprise Wissam Bassil, Sean Tenullo, Matt, and Arthur at Quirk Subaru were terrific. Right off the bat I got one low price (by internet). I shopped their price extensively with other dealers and no one could match it. Then came the paperwork and working out financing. Again, these guys made it effortless. The car was delivered to my office for inspection by me before I gave them a check. When it passed my inspection the car was mine. The next day there was a rattle in the rear. I brought it in and they couldn't do enough. These guys are the best. I wholeheartedly recommend them. More
I recently brought my Subaru Forester in for service. Even though it is an older car and it was a minor service, I was treated like a valued customer and not a waste of time. The service was completed as Even though it is an older car and it was a minor service, I was treated like a valued customer and not a waste of time. The service was completed as promised and I am very satisfied with the experience. So much so that I have taken the time out of my busy life to write this review. I will definately continue to come to Quirk Works for all of my automotive needs. A special thanks to Dan O'Connell who was very knowledgeable, professional, and took my concerns seriously. He is a guy you can trust. More
great transaction. Fair pricing. easy in and and out transaction. less than 1 hr. for new car pickup. car was clean full of gas and ready to go as promised. Dealership was clean and both the manager transaction. less than 1 hr. for new car pickup. car was clean full of gas and ready to go as promised. Dealership was clean and both the manager and sale associate new the car details in and out. thanks will buy again. More
I have been bringing my 2006 STI for service here for over a year for maintenance and the level of service has been exceptional! Very friendly staff, knowledgable and the dealership is spotless, and comf over a year for maintenance and the level of service has been exceptional! Very friendly staff, knowledgable and the dealership is spotless, and comfortable. Brought the STI in for an oil change today and was treated with courtesy and professionalism and that has been my experience with Quirk Subaru of Braintree on every visit. They are attentive to letting you know about the recommended services based on the mileage of the car, the service was AWESOME..I was in and out in no time at all. I look forward to my next visit..A+++++!! More
I contacted many of the Subaru dealers in the Boston area by email and only three gave quotes by email. Quirk Works was the lowest price, so I had low expectations, but was pleasantly surprised when I arriv by email and only three gave quotes by email. Quirk Works was the lowest price, so I had low expectations, but was pleasantly surprised when I arrived at the dealership and found everything was efficient and no-haggle at the price they agreed to. They even beat the Consumer Reports dealer price. Tom and Jack were very professional. It doesn't get any better then this. Easiest car I ever bought. More