Quirk Works Subaru
Braintree, MA
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I have been very impressed with the service department of Quirk Works Subaru. I am greeted at the door and my car is taken in shortly thereafter. I mainly go in for oil changes or some little quirky thing Quirk Works Subaru. I am greeted at the door and my car is taken in shortly thereafter. I mainly go in for oil changes or some little quirky thing wrong and my car is thoroughly looked over and explained in detail what is causing problems that I have been experiencing. I then plan on going to the corner mechanic to fix, but I never have to because the manager (Dan O'Connell) goes above and beyond to please his customers and he gives a very competitive price that I cannot say no to! The service dept. does such excellent work that when I drive off, my car feels like new! The atmosphere is very clean and friendly. Dan is a very likeable guy who treats you like a good friend, not just a customer. I actually enjoy going there for service! P.S. My sister owns a Nissan and was bringing it in for oil change with me and they made a special trip to pick up her filter before we even got there so she wouldn't have an extra wait because of the part. Keep up the excellent work! More
Very pleased with the pleasant and accomodating attitude of the salesperson that we worked with, Lucio Chieppe. We were very disappointed with the sales service at another Subaru dealership, so this was a of the salesperson that we worked with, Lucio Chieppe. We were very disappointed with the sales service at another Subaru dealership, so this was a much better experience. Please continue to encourage your salespeople to be pleasant and helpful, even if the customer is not prepared to make a purchase. This was not the case at the other dealership and this is what caused us to look for another dealership. Thank you. More
This was the third dealership that I came to looking for a new car. I immediately knew that I would not have to look further. My family and I were promptly greeted by our salesperson and all of the employee a new car. I immediately knew that I would not have to look further. My family and I were promptly greeted by our salesperson and all of the employees were kind and helpful throughout the entire process. I had my infant son with me and multiple employees made a point to come over and say hello to him and keep him entertained. The one thing they could improve is that they don't have a changing station in the bathroom. They were kind enough to let us use their conference room, but the car buying process is long so those of us with infants would get some use out of a changing station. Our salesperson, Simon, allowed me to test drive 3 cars and never made it seem like I was wasting time or being a bother. He was very attentive to what kind of car I was looking for and what cars would fit my needs and price range. He let us bring the car inside so we would not have to look it over in the cold. I could tell during our test drives that he was very knowledgeable about the cars and took pride in his work. They took my trade in seriously and were able to work with me on a price that fit my budget. All in all it was a great experience and my family and I are very pleased with our new car. More
Overall it was a great experience with this dealership. Overall it was a great experience with this dealership. The salesperson is very friendly and details with the vehicle. During test drive, we ask the Overall it was a great experience with this dealership. The salesperson is very friendly and details with the vehicle. During test drive, we ask the salesperson - Scott J McDonald that can we test drive the car on the snow and he came up with a place which is a parking lot nearby that still have a good size of area that has not been plow and there was a good foot of snow on the ground. We drove thru the snow and back up with no problem and we are impressed. He also claimed that there is nobody done it like this before. I guess this vihicle pass our test.One thing that we noticed after pick up the car is the engine is very noisy at start up and compared with my sienna that we had to press on the gas pedal to check if the car is start up or not even though my sienna is 5 years old. More
Quirk Subaru was great.I highly recommend that anyone who Quirk Subaru was great.I highly recommend that anyone who wants a new car go there. I've told my friends, family, and co-workers to go here. From be Quirk Subaru was great.I highly recommend that anyone who wants a new car go there. I've told my friends, family, and co-workers to go here. From beginning to end the whole process was smooth, comfortable, and friendly. By the time i was done i felt like theses guys were my friends not car salesmen. The gave me the best figure for my trade, no other dealership could beat the amount they offered. The whole car buying process was great, every question i had they answered whether it was about the car or the sales numbers. Unlike other dealerships they didn't have to constantly refer to the car dealership website to answer my questions More
After researching in a recent auto guide the 2011 Subaru After researching in a recent auto guide the 2011 Subaru Outback became one of my top 3 choices. Before heading out to test drive my top 3 choices, After researching in a recent auto guide the 2011 Subaru Outback became one of my top 3 choices. Before heading out to test drive my top 3 choices, I researched which dealership I wanted to deal with. This dealership was a pleasure to deal through emails; they quoted prices, emailed stickers from windows and stood by every quote they gave me. I decided to deal with this dealership and the 1 hour trip thru Boston was worth the trip. I set out to purchase a Subaru now I just needed to test drive the right model. Peter was very clear on the differences between models; after talking we decided the Outback was a good fit. Peter handed over the keys and let me take the test drives alone (wow) no pressure while trying to focus on the ride. Could not believe the ride; for a 4 cylinder engine it is not at all jerky switching gears like some others, jumps right into action getting on highway from a stop. Very stylish wagon (crossover). The actual purchasing experience was very pleasant (surprise)! I think it has snowed every week since my purchase in early January; the outback is truly the "king of snow". I can't tell you how nice it is to go the the gas station once a week instead of every other day. This vehicle is a great deal for the $$$. Would recommend to anyone! I know we made the right decision by purchasing at your location; pleasure to deal with and very professional! Keep up the good work! Many Thanks More
Went into the dealership this past weekend looking to purchase a new Subaru, was unclear of which model to go with between the forester and outback. Scott went over both vehicles and features and was abl purchase a new Subaru, was unclear of which model to go with between the forester and outback. Scott went over both vehicles and features and was able to help me choose the outback which best suits my needs. He was friendly and knowledgeable of the vehicles features. I felt no pressure and the vehicles price was great! I would recommend Quirk Subaru to anyone, thank you Scott. More
Was in the dealership over the weekend to test drive a Was in the dealership over the weekend to test drive a Subaru Forester. Met with Peter and test drove the vehicle and loved it. He was professional,c Was in the dealership over the weekend to test drive a Subaru Forester. Met with Peter and test drove the vehicle and loved it. He was professional,courteous and made my purchase one of the smoothest deals with a car salesman that I ever had! Would highly recommend Peter/Quirk Subaru to friends,family co-workers 110%. Joe Caputo More
This was my first service experience with Quirk Subaru, where we purchased the vehicle. It was for the initial 3750 mile oil change. I made the appointment on-line, received confirmation the next day, and where we purchased the vehicle. It was for the initial 3750 mile oil change. I made the appointment on-line, received confirmation the next day, and was in and out in 20 minutes! The service people were extremely friendly, and the sales rep I had dealt with came over to say "hello". More
I purchased my Subaru at this dealer 3 years ago and my service warranty has since expired. I have always had my maintenance done here and will continue to do so. I feel that they are very honest and they service warranty has since expired. I have always had my maintenance done here and will continue to do so. I feel that they are very honest and they only do the work that is needed. I recently went in for an oil change and tire rotation, and after checking my maintenance history, the service manager informed me that I didn't need the tire rotation yet. It is that kind of service and honesty that will keep me going back to them for service as well as future purchases. Until dealing with Quirk Subaru, I have never in my life dealt with a service center that I feel I could trust to do JUST the repairs I actually need. I highly recommend them! More